Comfort Suites Outlet Center

Hotels
•
Comfort Suites
8.2 (887 reviews)
890 Brevard Road , Asheville , us
+1 828-665-4000

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Free
Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Good breakfast
Cons:
Cleanliness issues
Noisy rooms
Inconsistent amenities

Categories

Cleanliness
7.09
Some guests noted issues with facility cleanliness and odor, impacting satisfaction.
Service
9.06
Staff were generally friendly and helpful, contributing positively to the experience.
Location
9.1
Convenient location near shopping and highway access, noted positively by several reviewers.
Room Quality
7.55
Mixed reviews about room conditions, including concerns about noise and old amenities.
Amenities
8.08
Breakfast received mixed reviews with some positives alongside complaints about quality.
Value for Money
8.54
Overall satisfaction seems to indicate a reasonable value based on the location and services.
Food and Beverage
7.59
Breakfast quality was inconsistent, affecting overall satisfaction in this area.
Overall Experience
8.56
While there were issues, many guests expressed a general willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 05:13

Property Description

Luxurious Amenities
Indulge in the outdoor pool, fitness center, and daily hot breakfast buffet during your stay at this Asheville hotel.

Cozy Room Features
Relax in rooms equipped with premium TV channels, a sofa bed, microwave, refrigerator, and coffee machine for your comfort.

Convenient Location
Explore nearby attractions like Asheville Art Museum and Biltmore Estate, with downtown just a short drive away.

Book now for a memorable stay at Comfort Suites Outlet Center in Asheville, North Carolina.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: AVL

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for free when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.2
Based on 887 reviews
Cleanliness: 7.09
Service: 9.06
Location: 9.1
Room Quality: 7.55
Amenities: 8.08
Value for Money: 8.54
Food and Beverage: 7.59
Overall Experience: 8.56
G
Gardner • solo_traveller • us
10
2026-07-25 • via Nuitee
R
Renny • solo_traveller • us
10
Pros:

The hotel was clean. The beds were comfortable. Nice hot breakfast with eggs, sausage, ham depending on the morning. Convenient access to sites in and around Asheville. Our room had a couch and coffee table. It was a great setup because we were there for 5 nights.

2026-07-22 • via Nuitee
M
Mark • family_with_children • us
6
Decent value for the convienience of the location. However, don’t expect much. Perfect for a one or two night max stay.
Pros:

The convenience of the location

Cons:

Older and run down in some ways. Our room was missing outlet covers on the plugs so wires were exposed.

One room was very musty and humid. The other room we had smelled of sewer and bleach. That smell fortunately went away after the first night

2026-07-20 • via Nuitee
E
Eric • solo_traveller • us
10
2026-07-19 • via Nuitee
G
Gillespie • family_with_children • us
8
2026-07-17 • via Nuitee
G
Gillespie • family_with_children • us
8
Pros:

Comfortable, good breakfast, helpful staff

Cons:

Some highway noise. No freezer included with mini fridge- this is usually found in a mini fridge and is helpful when traveling. Need coffee cup lids!

2026-07-17 • via Nuitee
H
Hartwiger • couple • us
9
2026-07-16 • via Nuitee
E
Elena • couple • ca
9
2026-07-13 • via Nuitee
J
janet • family_with_children • us
10
Pros:

Great customer service

Cons:

Every thing was great

2026-07-12 • via Nuitee
A
Alana • family_with_children • us
9
Would stay again
Pros:

Clean, comfortable, pool was awesome, breakfast great, even w remodel, not noisy

Cons:

Elevator slow, use stairs! Need ice machine level two

2026-07-11 • via Nuitee
A
Andrea • family_with_children • us
10
Would stay here again when traveling through.
Pros:

Easy to get to. Clean. Comfortable beds.

2026-07-10 • via Nuitee
J
Jonathan • family_with_children • th
6
Pros:

Simple, convenient but needs work.

2026-07-10 • via Nuitee
O
Olivia • family_with_children • us
8
Amazing breakfast, friendly staff, great price, pool clean. Overall very good for a quick stay!
Pros:

Excellent breakfast, very friendly staff, room was clean and well equipped. Great value as well and accommodated our fur baby with no issues! Also, my daughter lost her retainer in the breakfast room and the staff was so kind and immediately went through the trash to find it! Thank you guys for everything!

Cons:

Maybe better fan circulation from steamy showers and the humidity but then again, it’s July so very humid outside as well.

2026-07-10 • via Nuitee
C
Crisonna • family_with_children • us
10
Will come back soon!
Pros:

The location, staff, and cleanliness!

Cons:

N/a

2026-07-06 • via Nuitee
A
Anita • solo_traveller • us
7
2026-07-06 • via Nuitee
A
Adriana • solo_traveller • us
8
Pros:

Good value, excellent location.

Cons:

Awful, awful, awful lumpy pillows!

2026-07-04 • via Nuitee
J
joyann • solo_traveller • us
6
2026-07-02 • via Nuitee
W
William • solo_traveller • us
8
2026-06-30 • via Nuitee
C
Cathie • solo_traveller • us
10
2026-06-26 • via Nuitee
T
Taylor • solo_traveller • us
7
2026-06-24 • via Nuitee