Hanoi Aria Central Hotel & Spa

Queen was amazing! They offered a free room upgrade and were all in all super helpful with my room. They even give a shower if you have a late flight and have to come back late to pick up your bags.

Very nice rooms, stayed for only one night but wish I stayed here before!

L’accueil qui était absolument génial Queen a été vraiment professionnelle avec ses collègues ils ont même réussi à me faire une surprise avec un magnifique gâteau d’anniversaire. Les réservations d’activités au meilleur tarif, bref tout ce qu’on attend pour passer un bon séjour.

This hotel is in a great location for visiting Hanoi’s main attractions. You can walk to many places, and Grab rides are also very affordable.

What really made my stay special, though, was the incredibly kind and caring staff. From the very beginning, they were so friendly and welcoming, always telling me to let them know if I needed anything or if there was anything they could do to help.

Unfortunately, I became unwell on the day of my checkout, but when I asked for help, the staff kindly went out to buy me a drink and did everything they could to make me feel better.

Thank you so much for all your kindness and support. Without you, I wouldn’t have been able to enjoy my time in Hanoi until the very end! I’m truly grateful to have stayed here, and I would love to come back again.

Highly recommended for both the location and, above all, the wonderful hospitality!

Incredible value for money, location was excellent right by the train station. The staff were the kindest.

The staff were incredibly friendly and attentive, and there was always someone available to help. Very clean and in a great location. We’ll definitely be back!

Staff disponibile, ci hanno accompagnati alla stazione dei treni aiutandoci a parlare con il personale per il ticket, inoltre abbiamo usato la struttura per riposare il pomeriggio dopo il viaggio in aereo, non restando a dormire ci hanno regalato una mini merenda da portare con noi in treno

ハノイ駅から近く、立地は最高でした。
スタッフの皆さんはとても親切で、笑顔で対応してくださり安心して宿泊する事ができました。
また朝早い時間のチェックアウトにも対応してくださり感謝いたします。
次回、ベトナムハノイに滞在する際はまた利用します。
ありがとうございました！

Everything was excellent. Especially the staff were magnificent. Room is very clean. And neatly. The location is good too. I would definitely come again in the near future

It was an amazing hospitality and coziest stay in its true sense. The staff are incredibly friendly and helpful. Ms Queen, Ms Sophiya and Mr. Don are enthusiastically ready to extend all the support and render assistance at the 24/7 help desk. All the information on the local tourism is available at the counter. Ms Kelly, the owner, personally monitors herself and goes extra mile to ensure that the guests are comfortable and have happy stay. Vietnam was 20th country of our visit. Stay at Hanoi Aria Central Hotel & Spa made it memorable. Kudos to you Ms Kelly and your dedicated team for that great service.

Great location & friendly helpful staff

The staff are beyond lovely and helpful from the second we got there till leaving and even after leaving Kong and Don walked us to the train station and helped us with pur luggage all the way to find our sleeper train, we would not have been able to do it with out them everyone went above and beyond! It is so close to the train station for the sleeper trains and there is lots to see and do around the hotel, I will definitely go back to this hotel
The staff is what made this hotel so great!

The location was really good, we booked last minute and the staff had no problem accommodating us. The staff here were the most helpful and kind we have come across in Vietnam! They helped us find places to eat, helped us plan when to go to train street, helped with our bags too. It’s exceptional value for money. They even packed us a little bag of snacks when we were getting on our bus- so kind and thoughtful! We are returning to Hanoi in a week and will stay here again

Amazing staff, super friendly and helpful

Je n’ai jamais connu un service aussi exceptionnel ! Le personnel a été absolument incroyable : chaleureux, attentionné, disponible et d’une gentillesse rare, la bonté des Vietnamiens dans toute sa splandeur. Ils ont tout fait pour m’aider, bien au-delà de ce qu’on pourrait attendre d’un hôtel. Ils m’ont notamment aidée à organiser mon trajet en train, accompagnée jusqu’à la gare et même hébergée le temps que je puisse prendre mon vol. Leur bienveillance, leur générosité et leur dévouement m’ont profondément touchée. Je me suis sentie réellement prise en charge et entourée, comme rarement dans ma vie.

Un immense merci à toute l’équipe pour cette expérience humaine exceptionnelle. Ce ne sont pas seulement des personnes qui font leur travail, mais des personnes qui ont véritablement à cœur d’aider les autres. Je recommande cet établissement les yeux fermés. Si je pouvais mettre plus de 10 étoiles, je le ferais sans hésiter !