GreenTree Inn Flagstaff

Hotels
7.9 (3257 reviews)
2755 South Woodlands Village Boulevard , Flagstaff , us
+1 928-773-1111

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Business center
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Inadequate cleanliness
Poor breakfast service

Categories

Cleanliness
6.15
Multiple complaints about dirtiness and inadequate cleaning.
Service
9.15
Staff described as friendly and helpful despite some service issues.
Location
9.65
Great location noted in several reviews.
Room Quality
7.65
Inconsistencies in room quality, mentioned issues with cleanliness and amenities.
Amenities
7.15
Mixed reviews on breakfast service and insufficient supplies.
Value for Money
9.15
Overall considered acceptable for the price, though some felt it was a bit pricey.
Food and Beverage
6.15
Significant dissatisfaction with breakfast quantity and quality.
Overall Experience
8.15
General sentiment of dissatisfaction, mixed with some positive aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 11:29

Property Description

Convenient Location

Situated just 1.2 km from Northern Arizona University, GreenTree Inn Flagstaff offers a prime location for visitors looking to explore the area. With Historic Route 66 and Lowell Observatory a short distance away, guests can easily immerse themselves in the local attractions.

Comfortable Accommodations

Each room at our hotel is designed to provide a relaxing stay, featuring amenities such as a flat-screen TV, cozy seating area, and a private bathroom with complimentary toiletries. Whether you're here for business or leisure, we ensure your comfort is our top priority.

Great Amenities

Start your day right with a delicious hot breakfast on us and unwind by taking a dip in our seasonal outdoor pool. Additionally, the Grand Canyon Railway is just 5 minutes away, offering convenient access to one of the world's most breathtaking natural wonders.

Book your stay at GreenTree Inn Flagstaff now for a memorable and enjoyable experience!

Important information:

Please note that dogs will incur an additional charge as follows:
- First dog: USD 75 per stay
- Second dog: USD 25 per stay

Please note that this property can accommodate dogs but will not accommodate other types of pets.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: FLG

Location

Guest Reviews

7.9
Based on 3257 reviews
Cleanliness: 6.15
Service: 9.15
Location: 9.65
Room Quality: 7.65
Amenities: 7.15
Value for Money: 9.15
Food and Beverage: 6.15
Overall Experience: 8.15
C
CAROLA • family_with_children • at
8
Pros:

Etwas renovierungsbedürftig, Frühstück war ok, für 1-2 Nächte ausreichend.

Cons:

Zimmerboden schiebt sich auseinander, etwas renovierungsbedürftig

2026-08-15 • via Nuitee
R
Redhouse • solo_traveller • us
2
2026-08-08 • via Nuitee
D
David • solo_traveller • cz
9
Nice and Close to Grand Canyon
Pros:

Nice area, convenient distance to lots of services, spacious rooms

Cons:

Scent of shower gel

2026-08-04 • via Nuitee
B
Brett • couple • us
1
Horrible
Pros:

It was in flagstaff

Cons:

Dirty, smelled. Patch holes in walls different color. Overall gross. Needed a shower immediately after I left

2026-08-03 • via Nuitee
K
Ki • family_with_children • us
9
2026-08-02 • via Nuitee
A
Aurore • family_with_children • fr
4
A fuir, très cher pour le service apporté
Pros:

Literie correcte

Cons:

Le sol est vraiment très sale, les chaussettes sont toutes noires en marchant sur le sol, la piscine n’est plus en fonction depuis un sacré moment. L’hôtel semble laissé à l’abandon. Petit déjeuner très limité.
Sur le site officiel, l’hôtel est classé 2 étoiles et non 3 comme indiqué sur Booking.
Expérience décevante.

2026-08-02 • via Nuitee
C
Carissa • family_with_children • us
9
Polite friendly staff, Clean quiet and safe location
Pros:

Location I’ve stayed here 3 times before and it’s small but convenient and clean !

Cons:

N/A

2026-07-23 • via Nuitee
E
Eric • solo_traveller • fr
8
Pros:

Propre, confortable et bien situe, le petit dejzuner est moyen...

Cons:

Une chambre trop proche d'une avenue tres passante, donc assez bruyante (pas d'isolation phonique)

2026-07-22 • via Nuitee
A
Artur Glowacki • extended_group • pl
2
Pros:

I stayed at the GreenTree Inn Flagstaff and enjoyed a classic American breakfast — cereal, waffles, jams, yogurt, and coffee. Special thanks to the staff, who kept everything clean and well-stocked

Cons:

I was disappointed with my stay at the GreenTree Inn Flagstaff. After checkout, the hotel charged around $25 per room from my deposit without any explanation. No additional fees were mentioned during the checkout process. I tried to reach the hotel directly, by email, and through Booking.com, but every attempt was ignored. I'm leaving a low rating because a hotel at this level should respond to a guest's inquiry — and future guests should be aware of this before booking

2026-07-21 • via Nuitee
M
mouss • solo_traveller • fr
8
Pros:

Hotel calme

Cons:

Rapport qualité prix

2026-07-18 • via Nuitee
R
Raymond • couple • us
10
Pros:

Location is best

Cons:

Bathroom little small

2026-07-17 • via Nuitee
F
Federico Maria • couple • it
8
2026-07-16 • via Nuitee
S
susannejI774ZC • Couples
2
Absolutely gross and uncomfortable and inconvenient
Pros:

No place to sit together. One desk chair with a small desk. I had to sit on the bed. It hurt my back. No clock, ice bucket, paper or pen, the advertized pool and spa shut down (we came with our suits). Breakfast was terrible. We saw a color picture advertising their breakfast with eggs, potatoes, sausage and bacon. None of that was there. Just carbs. Bagles, cereal, and waffles with a faulty waffle cooker. In our room the floor felt super dirty so I took a wet paper towel and wiped about a 12 inch area. The towel was black when I looked at it. It was awful and I want a complete refund.

2026-07-13 • via Tripadvisor
C
CarefreeMarco • Couples • Tucson, Arizona
2
Misrepresentations and a pool/spa that exists in fact but not according to the staff
Pros:

We only book hotels with pools and spas.
Upon arrival I waited at the desk while the front desk person was busy texting on her phone. 2 minutes later a second person appeared and checked me in.
Upon payment, I mentioned it would be nice if the hotel had posted that the pool and spa were closed.
She said: "We don't have a pool."
The problem was that I just parked in front of the pool/spa.
She again said that "We don't have a pool."
A flagrant lie as far as I was concerned.
It was late afternoon on a Sunday and had just driven 300 miles and was in no state to argue about it AND the fact I wouldn't have booked this hotel.
Breakfast the following morning ranked as the second WORST hotel breakfast of the 100s I've experienced.
In addition, the Guest Directory clearly stated breakfast runs until 10. We arrived at 8:40 and it looked like they were closing up. The staffer said it ends at NINE AM.
I pointed out that the Guest Directory says 10, to which she stated it ends at 9.
The food selection was SPARSE, not even sweet breads. The bagels were likely among the worst.. No proteins and not as pictured.
The room doesn't have a lounge chair or a table.
Not the cleanest either.
I will never book here, and if the reviews had been honest, I would not have considered this Hotel

2026-07-13 • via Tripadvisor
H
Hannah • family_with_children • us
1
Terrible
Pros:

Close to venue

Cons:

I had to eg to get room cleaned and even when I was on the list it was never done… staff also did nothing to fix it

2026-07-13 • via Nuitee
T
triCLG • NONE • Phoenix, Arizona
10
My go to
Pros:

I always stay here when I am passing through Flagstaff. I have stayed here multiple times. The continental breakfast is fine, and the rooms have been renovated recently. Unfortunately, some high school kids trashed their rooms here and they had to raise the damage deposit. If you are looking for a place to party or wreck, please go elsewhere. This is a decent and well located hotel (near the freeway for travelers).

2026-07-12 • via Tripadvisor
L
Loren • solo_traveller • us
8
A good stay with the potential of being better
Pros:

Location, pillows, bagels & waffles were good. I also enjoyed your choice of regular coffee.

Cons:

We wanted to check in 1 hr early. I had specifically said my arrival would be around 2 pm. When we arrived the parking lot was empty and the receptionist looked bored & would rather charge us $35 rather than accommodate us.

The shower floor also had a weird angle & was very slick when wet. Also, the shower curtain did not keep the bathroom floor from getting wet.

It would have been nice to have a meat or egg choice for breakfast. Fresh fruit would also be appreciated

2026-07-12 • via Nuitee
C
Christina • solo_traveller • us
6
Pros:

Convenient

Cons:

The floors were dirty. I spilled something, used a towel to clean it up and the towel was BLACK. There was also hair on the bathroom floor and in the shower.

2026-07-10 • via Nuitee
F
Fredericks • solo_traveller • us
1
2026-07-10 • via Nuitee
D
David • solo_traveller • us
7
2026-07-08 • via Nuitee