Great Southern Hotel Melbourne

Hotels
7.9 (16434 reviews)
44 Spencer Street , Melbourne , au
+61 3 9629 6991

listing image 1
Show all photos
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Value for money
Cons:
Noise disturbances
Cleanliness issues
Poor room condition

Categories

Cleanliness
6.79
Multiple comments indicated issues with dirt and mould, including stains in the bathroom and dusty conditions.
Service
8.76
Friendly staff were mentioned positively, but some issues were noted about responsiveness to noise complaints.
Location
9.3
Great location highlighted in several reviews for its convenience and proximity to major attractions.
Room Quality
6.75
Many reviewers expressed dissatisfaction with room conditions including noise and lack of air conditioning.
Amenities
7.28
Basic amenities were provided but with significant issues reported regarding air conditioning.
Value for Money
8.24
Some guests felt they got good value, although others mentioned the high costs relative to the experience.
Food and Beverage
8.79
Dining options were highlighted as good with a variety of food available.
Overall Experience
7.26
Some guests enjoyed their stay while others were disappointed by various issues, resulting in a mixed overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-27 00:30

Property Description

Vintage Interior Decor
The Great Southern Hotel Melbourne, located opposite Southern Cross Station, boasts vintage interior décor that adds a touch of charm to your stay.

Convenient Location
Situated just a 10-minute walk from Crown Casino and Etihad Stadium, this hotel offers easy access to Melbourne's popular attractions, making it an ideal choice for travelers looking to explore the city.

Upgrade Notice
Please note that from October 2023 to April 2024, the hotel will be undergoing a major lift upgrade project. While this may cause some inconvenience, rest assured that the management is working to enhance the property for your future comfort.

Book your stay at the Great Southern Hotel Melbourne for a delightful blend of vintage elegance and modern convenience.

Important information:

All guests must sign the property’s Terms of Stay.

You must show a valid photo ID and credit card upon check in. This credit card and photo ID must be in the same name as the guest's name on the booking confirmation and on your photo ID. If the booking has been made in a different name to the guest’s name on arrival, an authorisation form will need to be completed.

Please note that there is a non-refundable 2.0% credit card fee when you pay with a Mastercard, Visa, UnionPay, American Express, Diners Club or JCB credit card.

Early check in available for an additional $30.00 from 10:00 am only (subject to room availability).

Late check out is available for an additional $35.00 up until 1:00 pm (day use rate applies after 1:00 pm). Please notify reception by 10:00 am on your check out date if you require a late check out.

Guests under the age of 18 can only check in with a parent or official guardian. The legal guardian must provide a current photo ID or proof of guardianship if requested upon check-in.

We offer our Great Sunrise Breakfast for AUD $20.00 per person, served daily from 7:00am to 10:30am. Each plated serve includes bacon, eggs, sausages, hash browns, tomato, tinned mushrooms, and baked beans (one serve only, no refills). Guests can also enjoy our self-serve selection of toast, cereal, canned fruit, fresh seasonal fruit, mini croissants, pancakes, yoghurt, coffee, tea, and juice.

We would like to inform you that we now offer express check-in and check-out to our guests via kiosks in the hotel lobby. Please feel free to ask our friendly staff upon arrival if you need assistance.

"Housekeeping service fee AUD 20.00."Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Parking is subject to availability due to limited spaces.
This property does not accommodate bachelor(ette) or similar parties.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: MEL

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs AUD 30 per day.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for AUD 15 per person per night when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    People 1 year old and over stay for AUD 40 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.9
Based on 16434 reviews
Cleanliness: 6.79
Service: 8.76
Location: 9.3
Room Quality: 6.75
Amenities: 7.28
Value for Money: 8.24
Food and Beverage: 8.79
Overall Experience: 7.26
L
Lynette • family_with_children • au
9
Pros:

Location

2026-07-26 • via Nuitee
H
Hammond • couple • gb
8
Pros:

location - close to railway station

2026-07-25 • via Nuitee
D
Dean • solo_traveller • au
8
2026-07-25 • via Nuitee
B
Belinda • solo_traveller • au
10
2026-07-25 • via Nuitee
B
Bruno • solo_traveller • au
9
2026-07-25 • via Nuitee
S
Stavros • solo_traveller • au
8
Very nice
Pros:

Value for money

Cons:

Nil

2026-07-25 • via Nuitee
S
Stefania • family_with_children • it
9
Ottimo Hotel a Melbourne
Pros:

Hotel situato in posizione strategica a Melbourne, vicino alla stazione e alle fermate dei mezzi pubblici. Stanza pulitissima e comoda con arredamento moderno. Anche con il divano letto aperto lo spazio era gestibile. Personale gentile e disponibile. Possibilità di colazione continentale e pasti.

2026-07-24 • via Nuitee
P
Pauline • solo_traveller • au
7
Pros:

Good

2026-07-24 • via Nuitee
E
eva • solo_traveller • au
2
2026-07-24 • via Nuitee
A
Ashley • solo_traveller • au
10
2026-07-24 • via Nuitee
A
Andrew • couple • au
8
Pros:

If you can ask for 124 or rooms next door and on the floors above as they have the windows to the street. Other rooms in the section of the hotel face the courtyard

2026-07-24 • via Nuitee
T
Thomas • solo_traveller • au
10
2026-07-24 • via Nuitee
D
Diane • solo_traveller • au
9
Excellent Location at a reasonable price with friendly helpful staff.
Pros:

Excellent location so close to Southern Cross Station and Skybus as well as a short walk to Bourke Street. Lifts were greatly appreciated. Reasonably priced laundry on site. Very comfortable. Secure left luggage available. Felt welcoming and safe, being on my own.

2026-07-24 • via Nuitee
S
Stuart • solo_traveller • au
9
Great value and great location
2026-07-24 • via Nuitee
A
Adileen Ready • solo_traveller • au
9
value for money stay
Pros:

The location

Cons:

other visitors being noisy in the hall after hours

2026-07-24 • via Nuitee
K
kieu • solo_traveller • au
5
2026-07-24 • via Nuitee
M
Mark • solo_traveller • au
9
Excellent value for money , always come back.
Pros:

Comfortable room , inviting and warm. A compact space without feeling claustrophobic.

Cons:

Need bedside lights , only one light on the desk.

2026-07-23 • via Nuitee
J
Julie • solo_traveller • au
9
Value for money, only needed a warm bed and clean bathroom before catching SkyBus to airport..
Pros:

Was close to station and SkyBus

Cons:

There was nothing to not like

2026-07-23 • via Nuitee
D
Dave C • solo_traveller • au
9
Pros:

Great little room, with plenty of hot water in the shower 😁

2026-07-23 • via Nuitee
A
Arunangshu • solo_traveller • au
9
2026-07-23 • via Nuitee