Regent Taipei

Hotels
FIH Regent Group
9.2 (495 reviews)
No. 3, Lane 39, Section 2, ZhongShan North Road , Taipei , tw

Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Great service
Convenient location
Spacious and comfortable room
Excellent lounge experience
Cons:
Dinner experience issues
High occupancy affecting amenities availability

Categories

Cleanliness
8.68
Slightly lower due to a minor issue mentioned with the room quality.
Service
9.99
Staff were described as kind and attentive, with notable service in the lounge.
Location
9.69
Conveniently located near the station, making it very accessible.
Room Quality
9.64
Spacious room with great views, contributing positively to the experience.
Amenities
8.67
Difficulties accessing amenities due to times of high occupancy.
Value for Money
9.13
High prices but perceived to be worth it for the quality of stay.
Food and Beverage
8.18
Issues with dinner experience and food quality in one instance.
Overall Experience
9.65
Overall positive experience with only a few minor setbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 03:49

Property Description

Luxurious Accommodations and Amenities

The Regent Taipei, conveniently located near major attractions, offers elegant rooms with premium bedding and marble bathrooms. Guests can enjoy a rooftop pool with city views, Wellspring spa, and dining options like Mihan Honke and Silks.

Wellness and Relaxation

Indulge in pampering spa treatments and facials at Wellspring Spa, unwind in the sauna facilities, or stay active at the health club. The hotel also provides a pillow menu for personalized comfort and a business center for convenience.

Culinary Delights

Experience a variety of dining options, from traditional Japanese at Mihan Honke to fine Chinese cuisine at Silks. Start your day with a buffet breakfast at Brasserie and explore nearby attractions with the Taipei City Sightseeing Blue Line Bus Stop at your doorstep.

Book your stay at The Regent Taipei for a luxurious and unforgettable experience.

Important information:

●Sustainability Initiative: In line with our environmental policy, starting from July 22, 2025, the hotel will no longer proactively provide disposable amenities.

●Pet Policy: To ensure a comfortable experience for all guests, pets are not permitted within hotel premises, including guest rooms and public areas. We appreciate your understanding.

●Hotel Facilities & Operating Hours:
-Outdoor Swimming Pool (21F): 07:00 - 22:00 (Last entry: 21:30, daily cleaning hours: 12:00-12:30 / 18:00-18:30, Children under 110 cm in height must be accompanied by an adult.)
-Wellspring Spa (20F): 10:00 - 23:00 (Last appointment: 20:00, advance reservations are recommended.)
-Fairytale Game Room (5F): Open on Fridays, Saturdays, and public holidays (Sessions: 14:00 - 17:00 / 18:00 - 21:00)
-Regent Galleria (B1 & B2): 10:00 - 21:00
-Fitness Center (B3): 06:00 - 22:30: Access is restricted to guests aged 16 and above, and proper athletic attire and footwear are required.
-Sauna (B3): 07:00 - 22:30 (Last entry: 22:00, access is limited to guests aged 16 and above.)Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Sauna is closed from 2026-05-25 until 2026-05-25
Fitness center is closed from 2026-05-25 until 2026-05-25

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: TPE

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 8 rooms, different policies and additional supplements may apply.

  • Internet

    Wired internet is available in the hotel rooms and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    People no matter the age stay for TWD 3,234 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.2
Based on 495 reviews
Cleanliness: 8.68
Service: 9.99
Location: 9.69
Room Quality: 9.64
Amenities: 8.67
Value for Money: 9.13
Food and Beverage: 8.18
Overall Experience: 9.65
D
davidhU5991JB Family
10
Amazing stay
Pros:

I had a wonderful stay at Regent Taipei recently and was very impressed by the professionalism and hospitality of the team.

As an IHG Platinum member, I especially appreciated the extra level of recognition and generosity shown during my visit. The staff consistently went above and beyond to make the experience memorable.

I would also like to specifically thank 張先生 for his professionalism and consideration when assisting me with a later reservation.

2026-05-25 via Tripadvisor
S
sivanmoyal Couples Dallas, Texas
8
Good location but nothing stands out
Pros:

The hotel is beautiful, there’s plenty of luxury shopping stores below alongside a large dining hall that has classical music. The rooms were on par for a 5 star, but felt like it missed the mark to give it a ‘wow this is amazing’ factor. I wouldn’t mind going back but I would also be open to trying new stays in taipei. The staff is very nice and helpful though. Luxury shopping felt like the main point people stay here.

2026-05-23 via Tripadvisor
M
mohamedb125 Solo travel London, England
2
Avoid at any cost
Pros:

You think its 5 stars well think again .
Not a single area i would say i was satisfied .
Room assignment next to lift when my profile away from lift .
Birthday celebration well you have to go pick up your cake from concierge,other hotels deliver it to your room or prépare it before your arrival .
Sleeping quality nil with hard mattress like rock .
I stayed 2 days my room was never cleaned ,you leave at 10 am return 13:15 and room not done ,when you call reception ,the answer is shall I send someone ,why hotels think guest are confortable having room cleaned while they are in???do your job on time and dont ask ,amazing explanation by balcony lounge receptionist ,room cleaning might take up to 5pm so not surprising by 1pm its nit done .
To the manager :get some cleaning advise from Holiday inn express ,they seem more efficient than you.
To all holders of lounge pass ,avoid this property ,they wont allow you into the real lounge but an alternative that i call snack lounge ,IHG please list this hotel as exclusion to lounge pass .
This hotel might have a past glory but its an outdated old lady .
This hotel should definitely look for advises from Regent Shanghai or Hong kong .

2026-05-21 via Tripadvisor
青木 family_with_children jp
9
2026-05-21 via Nuitee
S
shangwei solo_traveller tw
10
Pros:

Excellent

2026-05-17 via Nuitee
J
JUNICHI solo_traveller jp
8
2026-05-14 via Nuitee
D
darren couple ph
7
It was a nice short day for me and my wife for the three days we were there. The room was comfortable except for the bed
Pros:

I like the size of the room and the water pressure in the shower and the hot water was very nice in the staff were extremely nice

Cons:

The bed was hard as a rock and not comfortable at all plus, the hotel is kind of out of the way, and not many restaurants near the hotel to choose from. Also, the Japanese restaurant in the basement I could never find it. Pour instructions on how to get there.

2026-05-14 via Nuitee
白肉 couple nz
10
2026-05-09 via Nuitee
M
Mona couple au
9
2026-05-03 via Nuitee
S
Stefan solo_traveller de
9
2026-04-26 via Nuitee
M
Morgan family_with_children us
10
Pros:

Sauna

2026-04-26 via Nuitee
君維 couple tw
1
差勁
Cons:

入住的時候反應房型跟預訂的房型不同,最後選擇直接辦退房,飯店方說因為收款方是booking,所以只要booking可以退款他們就能退,結果到現在兩邊在互踢皮球,錢我也不指望能拿回來了,booking跟晶華酒店真的是不推

2026-04-17 via Nuitee
W
wei solo_traveller au
5
2026-04-15 via Nuitee
J
jingjingteo Family Singapore
2
Disappointing Check-in – Felt Unfairly Treated
Pros:

I had a disappointing and uncomfortable check-in experience at Regent Taipei. I waited in line for about 20 minutes with my young child standing beside me, while my elderly parents were seated nearby. When it was finally my turn, the receptionist called forward a couple of a different race who had arrived after me. As an Asian guest, this felt unfair and gave me the impression of discriminatory treatment. There was no explanation or acknowledgment at the time, and even after raising it with the staff member managing the queue, nothing was done. Although the hotel later apologised, no clear explanation was provided. I hope the hotel reviews its queue management to ensure all guests are treated fairly.

2026-04-13 via Tripadvisor
J
janicewE7225XP Family
2
Going downhill
Pros:

This hotel is going downhill. Service not like before. I was eating in the B1 cafe, they didn’t offer water for clients. U

2026-04-11 via Tripadvisor
I
I-Hsuan family_with_children tw
7
雖然有兒童遊戲區,但服務品質普通,房間設備老舊,不像是新飯店有圓弧的防撞設計,不推薦帶寶寶去。
Pros:

兒童遊戲區的服務人員對小孩很友善

Cons:

1.客房服務-寶寶在房間睡覺,門鈴按請勿打擾的情況,結果改用打電話的方式通知餐飲到門口⋯直接嚇醒寶寶
2.自助早餐-服務人員很被動,帶著寶寶不會主動詢問客人需求,還要說要嬰兒座椅和餐具,實在不是五星飯店的服務水準

2026-04-08 via Nuitee
庭藝 couple tw
10
2026-04-08 via Nuitee
couple us
10
2026-04-05 via Nuitee
C
Christopher couple sg
10
2026-04-02 via Nuitee
T
TODD couple hk
8
2026-04-02 via Nuitee