Hampton Inn Raleigh Cary

Hotels
•
Hampton Inn
8 (265 reviews)
201 Ashville Avenue , Cary , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Good breakfast choices
Cons:
Maintenance issues
Cleanliness concerns

Categories

Cleanliness
7
Multiple mentions of maintenance issues and cleanliness concerns.
Service
9
Staff received positive feedback for being helpful and friendly.
Location
8.5
Convenient location with easy access to highways and nearby amenities.
Room Quality
7
Concerns raised about room conditions and need for renovation.
Amenities
8.5
Good breakfast offerings and other amenities but noted maintenance issues.
Value for Money
8
Price reflects the condition of the hotel; fair for the services offered.
Food and Beverage
8
Breakfast was positively noted with a nice assortment.
Overall Experience
8
Overall experience was positive despite some issues; would stay again.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 10:53

Property Description

Signature Cloud Nine Beds in Spacious Guestrooms
Experience ultimate comfort in our spacious guestrooms featuring signature Cloud Nine beds, ensuring a restful night's sleep during your stay at Hampton Inn Raleigh Cary.

Free Daily Hot Breakfast Buffet
Start your day right with our complimentary hot breakfast buffet, offering a variety of delicious options to energize you for a day of exploration in Cary, North Carolina.

Convenient Location near Key Attractions
Located adjacent to WakeMed Cary Hospital and just a short distance from North Carolina State University and popular attractions like Harris Lake and Lake Crabtree, Hampton Inn Raleigh Cary offers easy access to the best of the area.

Book your stay now and indulge in comfort and convenience at Hampton Inn Raleigh Cary!

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: RDU

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Total Disability Score: 41.86
Public Area
  • Ramp: Yes
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
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Guest Reviews

8
Based on 265 reviews
Cleanliness: 7
Service: 9
Location: 8.5
Room Quality: 7
Amenities: 8.5
Value for Money: 8
Food and Beverage: 8
Overall Experience: 8
S
Shelley • solo_traveller • gb
2
Awful, left after one night
Pros:

Location was ok for what I needed

Cons:

The toilet was broken, breakfast dry. Hotel was dirty.
i should have been there 3 night, left after one and boked another hotel.

2026-05-15 • via Nuitee
M
Matt • solo_traveller • us
9
2026-04-29 • via Nuitee
S
Stephanie • family_with_children • us
6
The front desk staff was very friendly. The location was great. The breakfast was decent. The rooms are small and needs
Pros:

Location, friendly staff.

Cons:

Needs to be updated.

2026-04-27 • via Nuitee
B
Brittany • couple • us
10
2026-04-20 • via Nuitee
S
smith • family_with_children • us
10
Pros:

It was a very comfortable room and i enjoyed the breakfast

Cons:

Nothing

2026-04-13 • via Nuitee
J
Johanna • couple • us
5
Pros:

Easy to access.

Cons:

The AC in the room didn’t work, but luckily it wasn’t hot out. The hotel is very dated. Very. Peeling paint on the doors, old door knobs, just needs some TLC.

2026-04-13 • via Nuitee
M
Mahalia • couple • us
10
2026-04-13 • via Nuitee
T
takethepoints • Business
2
Consider your options
Pros:

I stay in hundreds of hotels a year and this is the only one I’m writing a review on. The hotel is old, but old doesn’t have to mean dirty and neglected. The room was barely cleaned, the gym should be condemned and there was no hot water. The frustrating part is the staff just seemed content to hang out and talk to each other. No pride in the business at all.

2026-03-03 • via Tripadvisor
J
Joel • couple • us
1
I was so surprised that you had this on your list.
Pros:

Nothing

Cons:

Nothing

2026-03-02 • via Nuitee
J
jai • extended_group • th
1
Very bad experience
Pros:

Nothing

Cons:

Nothing

2026-02-28 • via Nuitee
C
Christine • couple • us
7
2026-02-28 • via Nuitee
B
Bostonterrier61 • Solo travel • West Jefferson, North Carolina
4
Pretty Bad!
Pros:

My reviews are based of my personal experiences and opinions. Take that into consideration as you read this review.

As a Hilton Honors member I understand the brand positioning of this property, I expect a standard of quality and maintenance consistent with the Hilton name. This experience fell short of those expectations.

The following issues were encountered during my visit:

1.  Room Odor: There was a distinct odor in the room. While a UV inspection did not identify specific points of contamination, the smell appeared to be emanating from the aged carpeting.
2.  Cleanliness: Mold was present around the bathtub and shower area.
3.  Plumbing Issues: The bathtub faucet is malfunctioning, causing water to flow from both the faucet and the showerhead simultaneously.
4.  Maintenance: A baseboard near the bathtub shows signs of rot and appears to have been inadequately repaired with discolored caulk.
5.  Parking Logistics: Construction vehicles with long trailers were permitted to park across approximately 40 spaces. This limited guest parking significantly, forcing me to park in an unsuitable area. I suggest that these trailers be kept at their respective construction sites.
6.  Housekeeping: My room was not serviced my first full day there, despite my confirming with the housekeeper that I would be vacating the room within ten minutes of our conversation. They did not service it on the second day either.
7. The small, child size toliet is a hazard to us older customers who have knee and hip issues. Hard to get up and down from that distance. 

I have attached photos documenting the maintenance and cleanliness issues mentioned.

Two positives kept this review at a 2. Friendly staff and a better than average breakfast.

2026-02-20 • via Tripadvisor
V
Valerie • couple • us
5
It accomplished what we needed it for. We appreciated the early check in.
Pros:

The first room we were in the bathroom was flooded.
The next room we were in as for the hotel itself looked old and bit run down.

Cons:

Renovate

2026-01-20 • via Nuitee
B
Bouplon • couple • us
7
2026-01-19 • via Nuitee
D
Donal • couple • us
1
I want a full refund 🤯look at my stays previous over the years I never complained I love Hampton in
Pros:

Nothing it stank the elevator didn’t work and I was in 426 Iam a member and this is the worst Hampton Inn I ever stayed in

Cons:

The hall way stank the carpet in room was just filthy

2026-01-19 • via Nuitee
H
Hyon • couple • us
8
2025-12-29 • via Nuitee
B
Brian • couple • us
5
Staff not friendly
Pros:

Outdoor space was nice and location

Cons:

Outside trash overflowing. Dog waste can over flowing. Ashtrays out side overflowing

2025-12-05 • via Nuitee
A
Alejandra • couple • us
8
2025-11-10 • via Nuitee
S
Steve
6
Convenient location. Property needs some updating.
Pros:

Room on first floor smelled of dog urine. Staff was very polite and quickly put us in another room on 4th floor which was nice.property needs some updating. 2 of the floor ice machines where broken.

2025-10-12 • via Nuitee
T
Timothy
8
Pros:

Very good stay.

2025-10-12 • via Nuitee