Hotel Maya

Hotels
•
Doubletree by Hilton
8 (974 reviews)
700 Queensway Drive , Long Beach , us

listing image 1
Show all photos
Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Great location
Comfortable rooms
Cons:
Expensive for the quality
Inconsistent service

Categories

Cleanliness
7.25
Some complaints about dusty hallways and rooms with smoke smell.
Service
8.75
General positive notes about staff; however, some encounters were rude.
Location
9.25
Multiple reviews highlight the beautiful location and convenience.
Room Quality
7.75
Comments about room lighting and some maintenance issues.
Amenities
8.25
Overall positive sentiments, though some amenities had issues.
Value for Money
6.75
High costs noted as a concern in several reviews.
Food and Beverage
7.75
Good food received praise, but some staff were reported as rude.
Overall Experience
8.25
Generally positive with excitement to return, despite some flaws.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 02:54

Property Description

Waterfront Location and Nearby Attractions
Experience the vibrant city of Long Beach, California from our hotel situated on the waterfront, steps away from Carnival Cruise Line and Queen Mary terminals. Enjoy easy access to a beautiful beach and unwind in our outdoor pool & hot tub.

Modern Amenities and Comfortable Accommodations
Indulge in luxury with our guest rooms featuring 37-inch flat-screen TVs, MP3 docking stations, coffee makers, and aromatherapy bath amenities. Stay connected with free Wi-Fi and satisfy your cravings at our on-site restaurant offering Mexican and Latin cuisine.

Convenience and Accessibility
Stay active at our fitness center, take care of business at the business center, and explore nearby attractions like the Aquarium of the Pacific and Long Beach Convention Center. Book your stay at Hotel Maya for a memorable experience in Long Beach.

Important information:

When traveling with pets, please note that an extra charge of $100 per stay applies.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LAX

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in all areas and charges are applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs USD 40 per day.

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: Yes
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8
Based on 974 reviews
Cleanliness: 7.25
Service: 8.75
Location: 9.25
Room Quality: 7.75
Amenities: 8.25
Value for Money: 6.75
Food and Beverage: 7.75
Overall Experience: 8.25
L
Lisa • extended_group • us
10
2026-05-23 • via Nuitee
K
Kish • solo_traveller • us
10
Love it here!! I’d always come back.
Pros:

Ocean views and a comfortable cleaned room.

2026-05-23 • via Nuitee
J
Juana • couple • us
8
Pros:

We only stayed one night after getting off a cruise. We enjoyed our stay.

Cons:

They hosted a prom so it was very loud.

2026-05-23 • via Nuitee
R
Richard Graham • couple • us
8
I liked the location and the room was a comfortable size. The mattress was quite soft and the pillows not to my liking.
Pros:

The location is peaceful ( despite the ongoing renovations. The property is next to the bay.

Cons:

The door to my bathroom needs attention. It did not glide shut properly as it’s on casters.
Also I was unable to operate the tv. No instructions

2026-05-23 • via Nuitee
M
Micaela • solo_traveller • us
10
2026-05-21 • via Nuitee
C
Crystal • couple • us
7
2026-05-21 • via Nuitee
M
Michelle • couple • us
10
We will definitely stay again
Pros:

Location and vibe

Cons:

Restaurant hours

2026-05-21 • via Nuitee
E
Elizabeth • solo_traveller • us
10
2026-05-20 • via Nuitee
C
Canbuldu • solo_traveller • us
4
Make sure they are not under construction before booking! Ask questions because they don’t tell me anything!
Pros:

The views were great could see over into Long Beach and the Queen Mary from the one restaurant that was open.

Cons:

They weee under construction! We should have been told this before booking! The restaurant, the building I was staying in was loud every single morning since they were hammering, painting, taping! Construction debris everywhere! Also my floors were filthy! Like they hadn’t been mopped in weeks! My feet were black and i had to call and ask them to mop my room floor as it’s all wood laminate and the bathroom floor . Also they seemed to have a shortage of wash cloths and towels. My first night there, got back late and had to walk to the front desk to ask for more. The girl that was at the desk was acting like I was asking for something out of the ordinary and wasn’t very nice about it!

2026-05-20 • via Nuitee
E
Elizabeth • couple • us
10
2026-05-20 • via Nuitee
L
Latrice • extended_group • us
10
Pros:

The view was very nice. I like it was close to the water.

Cons:

N/a

2026-05-20 • via Nuitee
A
Andreas • couple • at
8
Beautiful Hotel with friendly staff and a focus for details.
2026-05-20 • via Nuitee
S
Sandra • solo_traveller • ca
7
2026-05-18 • via Nuitee
A
Adams • couple • us
6
Pros:

Location

Cons:

The price

2026-05-18 • via Nuitee
M
Margareth • couple • us
10
2026-05-18 • via Nuitee
M
Melad Soloman • solo_traveller • us
9
2026-05-17 • via Nuitee
M
Melvin • couple • us
8
2026-05-17 • via Nuitee
S
Stephanie • extended_group • us
10
2026-05-17 • via Nuitee
R
Regina • solo_traveller • us
7
2026-05-17 • via Nuitee
G
Gabriel • couple • us
7
2026-05-15 • via Nuitee