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Facilities
Property facilities
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Fitness facilities
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WiFi available
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Parking
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Non-smoking rooms
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Air conditioning
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Fitness center
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Swimming pool
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24-hour front desk
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Restaurant
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Room service
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Business center
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Heating
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Terrace
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Family rooms
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Garden
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Pets allowed
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Lift / Elevator
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Laundry
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Luggage storage
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Express check-in/check-out
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Cycling
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Safety deposit box
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Bar
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Fax/photocopying
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Facilities for disabled guests
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Meeting/banquet facilities
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Hot tub/Jacuzzi
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Dry cleaning
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Table tennis
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Non-smoking throughout
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Private parking
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Outdoor pool
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Sun terrace
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Accessible parking
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Concierge service
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Wheelchair accessible
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ATM/cash machine on site
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Heated pool
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Electric vehicle charging station
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Vending machine - drinks
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Water sport facilities on site
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Paid WiFi
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Outdoor furniture
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Sun loungers or beach chairs
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Outdoor fireplace
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Shuttle service
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Guests can opt-out any cleaning services during stay
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Guest room sealed after cleaning
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Physical distancing in dining areas
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Food delivered to guest room
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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Delivered food - securely covered
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Thermometers for guests provided by property
Review Highlights
Categories
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Property Description
Waterfront Location and Nearby Attractions
Experience the vibrant city of Long Beach, California from our hotel situated on the waterfront, steps away from Carnival Cruise Line and Queen Mary terminals. Enjoy easy access to a beautiful beach and unwind in our outdoor pool & hot tub.
Modern Amenities and Comfortable Accommodations
Indulge in luxury with our guest rooms featuring 37-inch flat-screen TVs, MP3 docking stations, coffee makers, and aromatherapy bath amenities. Stay connected with free Wi-Fi and satisfy your cravings at our on-site restaurant offering Mexican and Latin cuisine.
Convenience and Accessibility
Stay active at our fitness center, take care of business at the business center, and explore nearby attractions like the Aquarium of the Pacific and Long Beach Convention Center. Book your stay at Hotel Maya for a memorable experience in Long Beach.
When traveling with pets, please note that an extra charge of $100 per stay applies.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.
Location
Property Accessibility
- Ramp: Yes
- Entrance Door Width: 82
- Entrance Leveled: Yes
- Pet Friendly: Yes
- Reception Hearing Accessible: No
- Reception Wheelchair Accessible: Yes
- Restaurant Wheelchair Accessible: Yes
- Elevator Audio Signals: No
- Elevator Braille Numbers: No
- Elevator Contrasting Buttons: No
- Elevator Visual Signs: No
- Ramp: Yes
- Entrance Door Width: 82
- Entrance Leveled: Yes
- Pet Friendly: Yes
- Reception Hearing Accessible: No
- Reception Wheelchair Accessible: Yes
- Restaurant Wheelchair Accessible: Yes
- Elevator Audio Signals: No
- Elevator Braille Numbers: No
- Elevator Contrasting Buttons: No
- Elevator Visual Signs: No
- Braille Room Numbers: No
- Noticeable Room Number: No
- Room Door Peephole: No
- Service From TV: No
- Hearing Kit: No
- TV Alarm Clock: No
- Accessible Room Connecting Doors: No
- TTY Hearing Speech Impaired: Yes
- Toilet Bathroom Doors Indicator: Yes
- Toilet Grabbing Handles: Yes
- Adjustable Shower Head: No
- Bathroom Emergency Cord: No
- Bathtub Grabbing Handles: Yes
- Cabin Under Sink: No
- Shower Level Floor: Yes
- Handrails: No
- Stair Marked: No
- Pool Handrails: No
- Lift In Pool: No
- Spa Wheelchair Accessible: No
- Parking Wheelchair Accessible: Yes
- Public Toilets Emergency Cord: No
- Crouches Cane Impaired: Yes
- Elderly Impaired: Yes
- Electric Wheelchair: Yes
- Hearing Impaired: Yes
- Manual Wheelchair: Yes
- Visually Impaired: No
- Wheelchair Or Scooter Impaired: Yes
- Crouches Cane Impaired Score: 50
- Elderly Impaired Score: 50
- Electric Wheelchair Score: 50
- Hearing Impaired Score: 50
- Manual Wheelchair Score: 50
- Visually Impaired Score: 0
- Wheelchair Or Scooter Impaired Score: 50
Guest Reviews
decor and design
water station
staff was friendly
room was good
a waiter at breakfast would have been nice, all though the staff was great
carring luggage up stairs #2
Great location, comfortable rooms, friendly staff.
Noise levels. There was some work going on near the room during the day when I wanted a siesta.
The parking is expensive. The restaurant quality was good but would have liked a more diverse menu.
The view and the location
The restaurant was racist. The front desk never answered the phone. The room was not clean.
I loved everything about Hotel Maya. Beautiful location, very clean, right on the beach, pool and jacuzzi area was nice and had games. The staff is Superb
Nothing
The view was nice. The rooms are spacious and comfortable. The customer service was good.
One of the nights we stayed there was a concert nearby which created a lot of foot traffic right outside our patio.
It was very noisy. You could hear the other guests through the walls. Gardeners started at 8am. I was downstairs and they mowed near me and woke me up.
Interesting vibe. Great location for amphitheater. Rooms very nice and comfortable. Pool nice! Nice view!
So removed. That’s a pro and con. Close to amphitheater but restaurant full, required reservation and nothing else nearby. Thankfully the bar tender took very good care of us!
The Area was awesome
Everything was amazing
Todo fácil y rápido
My room was beautiful
The Restaurant we didn’t get any eye contact. I was over looked when I wanted to order breakfast.
Berry clean in the rooms but can clean the outside
The views
Beautiful property nice staff
Cute hotel, liked the decor, comfy bed
Paid for 'ocean view' room and received a room with a sliver of a view. Should have been a discounted 'partial ocean view' room. This view was very different than a full view which was disappointing. Also pillows on beds were very flat and uncomfortable.
I think the view was beautiful, the room was tidy and clean. We did not visit the restaurant.
would've loved to have jacuzzi tub in the room, but other than that there wasn't anything that I really disliked.
The hotel was nice but not worth the price, ONLY because our card reader never worked to drive in and out or to use the cage to get ice. Always had to ask for help and find someone to help you. Hotel towels very thin and rough; they seemed old. But the one thing was the staff. Everyone was very friendly and helpful, especially the employees who worked in Fuego, the restaurant. They were overly helpful and very nice. They made the trip exceptional.
Our keys never worked the drive in and out gates always had to ask for help and the cage to the ice machine keys didnt work for that. Bath towels very old, thin and rough.
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