Children allowed

Facilities

Fitness facilities
WiFi available
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast
Cons:
Poor soundproofing
High parking fees

Categories

Cleanliness
8.11
Delegated to cover complaints about soundproofing and room wear.
Service
9.08
Staff were extremely friendly, polite, and helpful throughout our stay.
Location
8.62
Very convenient location, very close to the MRT, restaurants, and shopping malls.
Room Quality
8.57
Spacious, clean, and felt newly renovated, but some rooms had blocked views.
Amenities
8.6
Gym is large and well-equipped, complimentary items provided.
Value for Money
8.26
A bit pricey but overall good experience with upgrades and amenities.
Food and Beverage
8.91
Breakfast offered a good spread of international cuisine, very good breakfast.
Overall Experience
8.68
Comfortable and welcoming stay, highly recommended despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 20:38

Property Description

Luxurious Accommodation and Recreation
Conveniently located near transportation hubs, Hilton Nagoya Hotel offers spacious rooms with city views, flat-screen TVs, and comfortable amenities. Guests can enjoy the indoor swimming pool, tennis court, and various dining options.

Fitness and Leisure Facilities
Guests can stay active with aerobics classes, a modern fitness room, and a 15-meter indoor pool. Families will appreciate the indoor playground for children, while business travelers can make use of the on-site business center and beauty salon.

Culinary Delights and Cultural Attractions
Indulge in buffet meals at In Place 3-3, savor Cantonese cuisine at Dynasty, or enjoy traditional Japanese dishes at Genji. With nearby attractions like Shin Nagoya Musical Theatre and Aichi Arts Centre, guests can immerse themselves in both local culture and entertainment.

Book your stay at Hilton Nagoya Hotel for a memorable and convenient experience.

Important information:

Only service dogs and/or pets brought in via the special pet plan are permitted to stay at the property. Please contact the property directly for more details.


Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: NGO

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs JPY 3000 per stay.

  • Internet

    WiFi is available in the hotel rooms and costs JPY 1100 per 24 hours.

Location

Guest Reviews

8.6
Based on 962 reviews
Cleanliness: 8.11
Service: 9.08
Location: 8.62
Room Quality: 8.57
Amenities: 8.6
Value for Money: 8.26
Food and Beverage: 8.91
Overall Experience: 8.68
C
COUT Tom • solo_traveller • fr
10
2026-07-24 • via Nuitee
P
Pierre-Yves • solo_traveller • fr
9
2026-07-22 • via Nuitee
J
Judith • family_with_children • nl
9
Kan het iedereen aanbevelen om Nagoya te bezoeken en dan in dit fijne hotel te verblijven.
Pros:

Wat een fijn hotel. Ontzettend behulpzaam personeel, je voelt je er enorm welkom. Fijne bedden, het zwembad was ook heerlijk na een warme dag en het ontbijtbuffet was waanzinnig.

Cons:

Douchen in bad, voelt toch wat gedateerd.

2026-07-21 • via Nuitee
宏和 • solo_traveller • jp
9
Pros:

全体的に良かったです。
金額は高いけどまた泊まりたいと思いました。

Cons:

　1階のビュッフェでの出来事ですが、こちらがごはんを取り席に戻ろうとした時に一度ならまだ仕方ないかなと思いましたが2度3度同じ事がおきました。
時間で20時30分に食事が下がり始めるのを1日前の夕食時に教わりまだ時間も20時過ぎでしたがその男性スタッフは周りが見えてないのか中央エリアの中で自分片付けや皿を新しい物と交換や整頓をしてバックヤードにもどる中央のビュッフェエリアに行く時などこちらが通行していても止まる気配なくお構いなしに突っ込んできて他のスタッフは道を譲って待ってくれましたがその若い男性スタッフは危ないし自分自身の事で精一杯なんだなと思い一度ぶつかりそうになりましたが謝罪もなく自分の仕事をするだけ、また近くを通る時があったけどこちらが気をつかい待ちました。
仕事なのはわかりますがその行動によりがっかりしました。

2026-07-19 • via Nuitee
C
CHIEKO • family_with_children • jp
8
とても期待していたので若干残念な感じは残る
Pros:

清潔感もあり
ロケーションがとても良かった

Cons:

チェックインの時に対応してくれた方が慣れていない方だったのか後から来たゲストの方の方がどんどん先にチェックインを済まされていく感じだったのがとても残念だった
10名ほどの家族で小さい子もいたので早くチェックインをしてお部屋に行きたかったのになぜあそこまで手間取ったのか理解できない

2026-07-19 • via Nuitee
M
Man Yi Rammy • solo_traveller • hk
8
Great location
Pros:

Staff were very friendly and helpful!

Cons:

It was a strong heatwave hit Japan by the time when I was in Nagoya, so I felt the air conditioning wasn’t strong enough and it was a bit hot at night

2026-07-18 • via Nuitee
A
Alice • family_with_children • hk
9
Comfortable and relaxing stay
Pros:

The public bath and the chicken wing at the breakfast buffet. It was the best chicken wing ever!

Cons:

Nothing.

2026-07-17 • via Nuitee
K
Karen • solo_traveller • sg
8
Pros:

Location excellent, room was clean, quiet and comfortable.

Cons:

Didn't bother with breakfast. Better options a short walk away

2026-07-17 • via Nuitee
N
NRV2016 • Solo travel • Bangkok
10
Wonderful Stay
Pros:

I have stayed at this hotel a few times in the past and have written reviews about it previously. However, it continues to surpass my expectations each time I visit, and so I felt it deserved another review. I have stayed at many Hilton Hotels across Asia and Europe and I think this is my favourite property. The reason is simple - the staff are consistently exceptional.

At this property, the star of the show seems to be the staff at the executive lounge. Not only are they professional, polite, and highly efficient, but they also offer a personalized level of service that I find surprising, even compared to the typically high standards found in Japan. To me, this hotel feels far more like a Conrad hotel when it comes to service, than a Hilton property.

I would like to highlight three individuals whom I thought particularly stood out on this 5 day trip. Every day at the front door, there was a gentleman who goes by the name of Tommy. He is a “room division journey ambassador”. He was knowledgeable, and very polite, but was also friendly and very charismatic. I could not imagine a better person being at the front door of a hotel, and it was obvious that he takes great pride in his job. At the breakfast room, In Place, I was served once by a lady named Rekha Wakamori. Again, it was the natural and genuine interest in customers and the pride in her job that really stood out. Finally, in the executive lounge, there was a lady named Anri. She too, engaged in a very personal way with several of the customers, as I observed. She also remembered return customers, in terms of preferences and did quiet and thoughtful things to help them. I could see this interaction both in Japanese and in English.

A final point that stands out about all three individuals is that not only are they fluent in Japanese but also in English – something that I think is very helpful at an international hotel like this Hilton property, which does receive a number of guests who don’t speak Japanese.

Thank you once again to the Hilton Nagoya for making my stay so wonderful.

2026-07-13 • via Tripadvisor
Y
Yvan • solo_traveller • ch
9
Pros:

Gym ist sensationell

2026-07-11 • via Nuitee
C
Claudia • family_with_children • it
8
2026-07-10 • via Nuitee
H
Hiroto • couple • jp
10
2026-07-07 • via Nuitee
T
Thomas • family_with_children • hk
7
2026-07-07 • via Nuitee
H
Hiroto • couple • jp
10
良い、他は特に改善点ないと思います。
Cons:

エレベータに乗るときに、閉まる瞬間、上席らしい女性スタッフが途中無理やり開けて、ほかのお客様も大きな荷物有りで載せましたが、特にこちらには会釈一つもなく、後ろで部下らしい女性が気まずそうにしてました。

2026-07-07 • via Nuitee
Y
yann • family_with_children • fr
10
Je conseil fortement
Pros:

L’équipe du Hilton est à l’écoute et toujours souriant ,très réactif. Chambre spacieuse lit pour bébé disponible, la piscine . Le petit déjeuner avec du choix

2026-07-06 • via Nuitee
Z
Zhonghua • solo_traveller • au
9
Pros:

Great location, excellent services.

Cons:

Breakfast is good but could consider changing different types of food. How come no sushi included in the breakfast?

2026-07-05 • via Nuitee
M
Moonchan • family_with_children • kr
10
2026-06-26 • via Nuitee
B
BEOMSS01 • Couples • Seoul
10
A Wonderful Last-Minute Stay with Excellent Service
Pros:

I booked my stay on the same day after visiting Alpensia Resort, and I was pleasantly surprised by the warm hospitality and thoughtful service.
From the moment I arrived, the staff were incredibly kind and attentive. Their genuine care and small details made my stay much more comfortable and enjoyable.
The location was convenient, the room was comfortable, and the food was excellent. Everything exceeded my expectations, especially considering it was a last-minute reservation.
I truly appreciated the great service and the overall experience. I would highly recommend this hotel to anyone looking for a comfortable stay with friendly staff, a great location, and satisfying dining options.

알펜시아 리조트를 다녀온 후 당일 예약으로 투숙하게 되었는데, 기대 이상으로 만족스러운 시간을 보냈습니다.
도착 순간부터 직원분들의 친절한 응대와 세심한 배려가 정말 인상 깊었습니다. 작은 부분까지 신경 써주시는 모습 덕분에 편안하고 기분 좋은 숙박이 되었습니다.
위치도 편리했고, 객실은 쾌적했으며 음식까지 만족스러웠습니다. 급하게 예약한 숙박이었지만 모든 부분에서 기대 이상이었고, 특히 따뜻한 서비스가 가장 기억에 남습니다.
편안한 숙소, 좋은 위치, 맛있는 음식, 그리고 친절한 서비스를 원하는 분들께 자신 있게 추천하고 싶은 곳입니다.

2026-06-25 • via Tripadvisor
P
Purba • family_with_children • id
8
Pros:

Good location.

Cons:

Toilet very noise ( for reload water flush ).

2026-06-25 • via Nuitee
Z
Zsolt • couple • hu
8
2026-06-21 • via Nuitee