Hilton Woodland Hills/ Los Angeles

Hotels
•
Hilton Hotels & Resorts
8.7 (951 reviews)
6360 Canoga Avenue , Woodland Hills , US
+1 818-595-1000

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Business center
Heating
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Review Highlights

Pros:
Clean rooms reported by multiple guests
Helpful and courteous staff (front desk, valet)
Convenient / desirable location
Comfortable beds and soft pillows
Valet parking and generally good safety
Cons:
Inconsistent housekeeping; reports of dust and missing supplies
Allegation of theft by housekeeping
Rude breakfast staff (specific mention of 'Laura') and poor breakfast service
No soap in some rooms; fridge not working for at least one guest
Elevators smelled like smoke (reported weed odor)
Unexpected extra charges / booking price discrepancies
AC cycling off at night in at least one room
Some rooms described as small/tiny

Categories

Cleanliness
8.3
Mixed reports: several reviews praise rooms as clean and smelling fresh, but multiple guests reported dust, missing soap, inconsistent housekeeping and a serious theft allegation—overall cleanliness is acceptable but inconsistent.
Service
9.4
Service is largely praised (helpful/front desk, valet parking, courteous staff), though some notable negatives at breakfast (rude staff member 'Laura') and a dismissive response to housekeeping complaints; overall staff performance leans positive.
Location
9.7
Frequently cited as a strong point: 'very close to location being visited', 'localização' and guests saying they loved the area — location is a clear strength.
Room Quality
8.6
Many guests found rooms comfortable with soft pillows and good beds, though some mentioned tiny rooms, a non-working fridge and an AC that cycled off at night — generally comfortable but with occasional issues.
Amenities
8.2
Mixed: valet parking and basic amenities available, but complaints about no soap (only body wash), elevator smoke smell and inconsistent housekeeping supplies; amenities are serviceable but imperfect.
Value for Money
8
Some guests felt charged extra (tourist fees, booking price discrepancies) and one reported theft, which negatively impacts perceived value; others felt the area and service justified cost.
Food and Beverage
7.9
Breakfast reports are mixed to negative: some enjoyed breakfast, but multiple reviews describe poor quality, understaffing and a specific rude breakfast employee, lowering the score.
Overall Experience
9.5
Overall stays skew positive with many guests reporting pleasant, safe and comfortable stays and helpful staff; significant issues (theft allegation, housekeeping inconsistencies, breakfast/amenity problems) are notable but do not dominate the overall guest sentiment.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:05

Property Description

Convenient Location and Modern Amenities
Located in Woodland Hills with easy access to Freeway 101, Hilton Woodland Hills/Los Angeles offers a seamless blend of comfort and convenience. The hotel boasts an on-site restaurant serving delectable American cuisine and a cutting-edge 24-hour fitness centre for guests to stay active during their stay.

Comfortable Rooms and Dining Experience
Each air-conditioned room at Hilton Woodland Hills/Los Angeles is equipped with an HDTV, coffee machine, and a private bathroom with complimentary toiletries. Guests can indulge in farm-to-table dishes at the on-site Runway restaurant or unwind with specialty cocktails at the Runway Bar.

Business-Friendly Services and Nearby Attractions
For business travelers, the hotel provides a business centre with meeting rooms, along with a gift shop and laundry services for added convenience. With Topanga State Park just 16 km away, and Downtown Los Angeles a short drive from the hotel, there is no shortage of attractions to explore.

Book your stay at Hilton Woodland Hills/Los Angeles for a memorable experience!

Important information:

Pets allowed up to 50 pounds, $75.00 nonrefundable charge per pet, on designated Pet Floors only. Standard Rooms Only. The hotel offer both a self parking option $22.00 plus tax per day or Valet parking option at $24.00 plus tax per day.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LAX

Location

Property Accessibility

Total Disability Score: 70
Public Area
  • Hill Located: No
  • Ramp: Yes
  • Ramp Angle: 10
  • Ramp Length: 6
  • Entrance Type: Electric
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Room Max Guests Number: 4
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: Yes
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: Yes
  • Elevator Visual Signs: Yes
  • Lifts Accessible: Yes
Show all accessibility features

Guest Reviews

8.7
Based on 951 reviews
Cleanliness: 8.3
Service: 9.4
Location: 9.7
Room Quality: 8.6
Amenities: 8.2
Value for Money: 8
Food and Beverage: 7.9
Overall Experience: 9.5
S
Stephanie • couple • us
9
Property was very clean and all staff was very helpful and friendly.
2026-11-07 • via Nuitee
N
naor • couple • il
10
2026-11-05 • via Nuitee
C
Carlotta • couple • us
10
Pros:

Super courteous and accommodating staff.

2026-11-03 • via Nuitee
N
Nicholas • solo_traveller • us
5
Cons:

There was an extra charge on my card that I did not recognize

2026-11-01 • via Nuitee
M
Morse-Quashen • couple • us
1
Unsatisfied
Pros:

Nothing really it was dusty

Cons:

It was dusty, fridge didn’t work and was charged extra for la tourist fees when i live and grown up im La. I ended getting charged a lot more then what bookings.com said

2026-10-29 • via Nuitee
N
naor • couple • il
9
2026-10-28 • via Nuitee
N
naor • couple • il
9
אירוח מצויין
Pros:

נקי ומסודר

Cons:

אין

2026-10-28 • via Nuitee
R
Ramin • couple • us
6
Stayed over 2 weeks, 2 rooms. Besides the fact that laura made the breakfast not pleasant this property seems to care ab
Pros:

Clean, spacious rooms.
Breakfast was good

Cons:

Breakfast personal Laura was very rude, had attitude for no reason and it seems they give her power to decide if she want to be polite to the customer or not, besides laura all the other breakfast employees were excellent. Laura was unprofessional and made the stay unpleasant. Specially for my wife with a 1 year old. After complaining about her at staff in the front nothing had happened. Not used to this from hilton properties.

2026-10-26 • via Nuitee
A
Adilagi • extended_group • au
10
2026-10-24 • via Nuitee
M
Mike • couple • gb
10
Lovely staff great hotel
Pros:

Very close to location being visited, the valet parking was a nice and easy way to get checked in with luggage.

2026-10-23 • via Nuitee
N
Nicole • couple • us
7
Cons:

There was no soap in the bathroom, just the body wash in the shower. The elevators regularly smelled like smoke - esp like weed. Smoking should be banned inside and out.

2026-10-21 • via Nuitee
N
Nicole • couple • us
7
2026-10-21 • via Nuitee
O
Olga • couple • us
10
2026-10-20 • via Nuitee
R
RONEN • extended_group • il
9
2026-10-16 • via Nuitee
D
DALE • couple • us
10
2026-10-15 • via Nuitee
A
Aigul • solo_traveller • us
8
2026-10-13 • via Nuitee
P
Precious • extended_group • us
2
Housekeeping thieves
Cons:

DO NOT STAY HERE! STAFF/HOUSEKEEPER STOLE OUR MONEY!!!!

Stayed here for a few days of vacation. On 3rd day where they had to do room service at our room we got back around 10pm. The floor was not cleaned, the trash was not taken care of, no hand and face towel, no bath mat, no soap!!!!!!! And guess what, our beds were made thanks i guess????

I had to go downstairs with a very dismissive lady when I was expressing my concerns regarding lack of stuffs for housekeeping.

Regarding the money stolen it was $160 total and was kept on the pocket of my bag inside the room and it was in the luggage. I took a photo before i left the room of what it looks like and when i came back, my comb was upside down, i had ipads shoved all the way in the bag (i put it on the surface only). The point is housekeeping here cannot be trusted at all. And also, what do you mean “we do housekeeping every other day to keep it eco friendly.” I’ve been on few hotels where housekeeping is everyday and NEVER i had money stolen away from me. To WHOEVER STOLE IT I HOPE YOU GET KARMA WITH THAT MONEY. And I dont care if you’re in total need or whatever. ITS NOT RIGHT TO STEAL!!!

Also, breakfast is gross. There’s only 1 staff to accommodate the floor during the breakfast hours and I can see how exhausted they are and thus it results to not so great service.

This hotel is not the greatest. Rooms are tiny as well. I do not recommend it.

2026-10-13 • via Nuitee
R
Robert • solo_traveller • us
10
Excellent I will be back
Pros:

It was amazing loved the area and great costumer service.

Cons:

It was safe.

2026-10-12 • via Nuitee
C
Cecilia • solo_traveller • us
8
2026-10-12 • via Nuitee
C
Claudia • couple • us
10
Everything was perfect and the room was clean and smelled clean
Pros:

Beautiful and clean

Cons:

There is nothing I didn’t like

2026-10-08 • via Nuitee