Hampton Inn Houston Near the Galleria

Hotels
•
Hampton Inn
7.4 (516 reviews)
4500 Post Oak Parkway , Houston , US
+1 713-871-9911

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
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Review Highlights

Pros:
Excellent location (repeatedly noted as 'great'/'perfect')
Consistently clean rooms and fresh linens
Good breakfast with variety and good coffee
Friendly/helpful staff reported by many guests
Amenities: snack area, pool and gated parking
Comfortable rooms reported by several guests
Cons:
Unexpected parking fee ($25–$29) not disclosed at booking
Inconsistent bed quality — some beds hard/worn
Service inconsistencies (poor communication during alarm, occasional rude staff, gate key issues)
Shower temperature problems (not hot/cold) for some guests
Pool cleanliness issues reported by at least one guest
Some older facilities: humid rooms, old bathroom doors, localized smells

Categories

Cleanliness
8.6
Multiple reviews repeatedly praise cleanliness: 'Very clean', 'Clean hotel', 'Sheets smelled fresh' and staff attention to cleaning were highlighted. A few mentions of localized smell near a side door and older fixtures, but overall cleanliness is a clear strength.
Service
7
Mixed service feedback: several guests described staff as 'friendly, helping and efficient' and 'helpful,' but there are notable service failures (poor communication during a fire alarm, at least one rude staff interaction, gate key problems) that reduce confidence in consistency.
Location
9.2
Location is consistently praised across reviews—described as 'great', 'perfect', 'well located', and 'close to everything.' This is one of the strongest, repeatedly mentioned positives.
Room Quality
6.6
Room quality is mixed: many guests reported clean, comfortable rooms and good shower pressure, while others noted issues — humid rooms that ruined clothes, inconsistent shower water temperature (cold), old bathroom door, and beds described both as 'very comfortable' and 'hard/worn.'
Amenities
8
Amenities like breakfast, a snack concession, pool, and gated parking are highlighted positively. However, there are isolated negatives (dirty pool, gate key failures) and the gated parking is a paid feature which affects perceived value.
Value for Money
5
Value is a clear concern due to unexpected and significant parking fees ($25–$29) not disclosed at booking, and some guests comparing value unfavorably to nearby alternatives. A few found the price acceptable, but overall this category scores below average.
Food and Beverage
7.6
Breakfast is frequently praised ('very good', 'adequate', 'delicious healthy breakfast', 'coffee was great') and variety/options are noted positively. Some negatives (powdered eggs for one guest, occasional quality issues) lower the score slightly.
Overall Experience
7.2
Most guests describe an overall nice stay and say they would stay again, driven by cleanliness, location and breakfast; however, unexpected parking fees, occasional service lapses and some room issues make the overall experience solid but not exceptional.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:05

Property Description

Convenient Location near Galleria Mall and Business District:
Located just a 5-minute drive away from the popular Galleria shopping mall and business district, Hampton Inn Houston offers easy access to entertainment and work opportunities.

Comfortable Rooms with Modern Amenities:
Enjoy spacious rooms with 42-inch flat-screen TVs, in-room microwaves, refrigerators, and coffee makers. Work efficiently at the large desk or relax with a swim in the outdoor pool.

Complimentary Breakfast and On-Site Facilities:
Start your day with a hot breakfast, stay active at the 24-hour fitness center, and catch up on work at the business center. For added convenience, the hotel offers a 24-hour Suite Shop and laundry services.

Book your stay at Hampton Inn Houston now for a relaxing and convenient experience.

Important information:

Please note carrying a weapon on hotel premises is prohibited and violators may be subject to arrest for criminal trespass under applicable law.

Rollaway beds are not available for all room types. Please contact the property for more information.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HOU

Location

Guest Reviews

7.4
Based on 516 reviews
Cleanliness: 8.6
Service: 7
Location: 9.2
Room Quality: 6.6
Amenities: 8
Value for Money: 5
Food and Beverage: 7.6
Overall Experience: 7.2
V
Villarreal • solo_traveller • us
7
2026-10-31 • via Nuitee
V
Villarreal • solo_traveller • us
6
Need new beds
Pros:

Location

Cons:

King bed

2026-10-31 • via Nuitee
Гоменюк • solo_traveller • us
10
2026-10-26 • via Nuitee
O
Ordoñez • extended_group • us
7
Pros:

The location and room

Cons:

The votation center

2026-10-22 • via Nuitee
Z
Zubair • couple • us
6
2026-10-19 • via Nuitee
M
Marcela • solo_traveller • us
9
Pros:

Location is great. There was a gated parking lot.
Breakfast was very good.
Room was nice, nice shower pressure.

Cons:

Parking fee of 25$. It didn't say that on the listing

2026-10-15 • via Nuitee
A
armon • couple • us
9
2026-10-15 • via Nuitee
G
Glen • family_with_children • tt
8
2026-10-12 • via Nuitee
D
Dave • couple • tt
9
Best hotel in the area.
Pros:

Clean hotel
Well located.
Friendly, helping and efficient staff
Adequate breakfast.

Cons:

No complaints.
Everything was great.

2026-09-17 • via Nuitee
M
Michael • solo_traveller • gb
8
Pros:

Location is great. The price for me was perfect

Cons:

The staff could communicate much better. At one point, the fire alarm went off and everyone evacuated the building, but none of the staff gave any instructions or updates. Guests were left confused and unsure of what to do. When the alarm stopped, the cleaners simply began going back inside, but no member of staff confirmed whether it was safe for guests to return. Everyone just assumed it was safe because the alarm had stopped. I found this very unprofessional, especially in a situation involving guests’ safety. Even the simplest level of communication and coordination would have made a big difference.

2026-09-17 • via Nuitee
A
Alexandr • solo_traveller • us
10
2026-09-16 • via Nuitee
V
Vanessa • couple • us
7
2026-09-15 • via Nuitee
R
Ramil • solo_traveller • us
10
2026-09-14 • via Nuitee
K
Karina • family_with_children • us
10
I would come back
Pros:

Very clean. Beds very comfortable. Pool was clean. Room was clean as well. Sheets smelled fresh and clean. Breakfast had too many option. Coffee was great.

Cons:

Parking fee should be included in the price. Its a considerable amount per night.

2026-09-13 • via Nuitee
S
Sana • family_with_children • us
7
Pros:

The breakfast was average

Cons:

Bit older building, other than that good experience

2026-09-11 • via Nuitee
G
GARCIA SUCHOWITZKI • solo_traveller • mx
9
2026-09-09 • via Nuitee
A
Alexis • couple • us
9
Pros:

Clean and close to everything

Cons:

Nothing

2026-09-08 • via Nuitee
C
Charles • couple • us
1
for the same price I was able to stay at a Hilton hotel less than a mile away that was a ton better
Pros:

Fair - not bad but the plastic took away anything good

Cons:

cleaner, not so worn out - just terrible for the price

2026-09-08 • via Nuitee
M
Maya • couple • us
10
2026-09-07 • via Nuitee
B
Blanca • solo_traveller • us
10
Excelente Hotel
Pros:

La limpieza y la atención del personal

Cons:

Nada a señalar

2026-09-07 • via Nuitee