Hampton Inn Houston Near the Galleria

Hotels
Hampton Inn
8.4 (721 reviews)
4500 Post Oak Parkway , Houston , us

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast
Convenient location
Cons:
Cleanliness issues
Room water temperature

Categories

Cleanliness
7.61
Some guests mentioned cleanliness positively, but issues such as room odors were reported.
Service
9.08
General feedback highlighted friendly and helpful staff throughout the reviews.
Location
9.12
The location was frequently praised for being convenient and safe.
Room Quality
8.07
Rooms were mentioned as comfortable, although some issues with water temperature were noted.
Amenities
8.1
Amenities such as breakfast were appreciated, but some basic items were missing.
Value for Money
8.06
Several reviews indicated good value, particularly regarding location and pricing.
Food and Beverage
8.61
Breakfast received positive feedback for variety and quality.
Overall Experience
8.58
Overall, guests reported a pleasant stay with minor negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 06:57

Property Description

Convenient Location near Galleria Mall and Business District:
Located just a 5-minute drive away from the popular Galleria shopping mall and business district, Hampton Inn Houston offers easy access to entertainment and work opportunities.

Comfortable Rooms with Modern Amenities:
Enjoy spacious rooms with 42-inch flat-screen TVs, in-room microwaves, refrigerators, and coffee makers. Work efficiently at the large desk or relax with a swim in the outdoor pool.

Complimentary Breakfast and On-Site Facilities:
Start your day with a hot breakfast, stay active at the 24-hour fitness center, and catch up on work at the business center. For added convenience, the hotel offers a 24-hour Suite Shop and laundry services.

Book your stay at Hampton Inn Houston now for a relaxing and convenient experience.

Important information:

Please note carrying a weapon on hotel premises is prohibited and violators may be subject to arrest for criminal trespass under applicable law.

Rollaway beds are not available for all room types. Please contact the property for more information.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HOU

Location

Guest Reviews

8.4
Based on 721 reviews
Cleanliness: 7.61
Service: 9.08
Location: 9.12
Room Quality: 8.07
Amenities: 8.1
Value for Money: 8.06
Food and Beverage: 8.61
Overall Experience: 8.58
M
Mbuta solo_traveller ao
9
Pros:

Localização, limpeza e simpattia dos funcionários

Cons:

Esteve tudo dentro das minhas expectativas

2026-08-29 via Nuitee
A
Ashanti solo_traveller us
10
2026-08-29 via Nuitee
P
Pavlo solo_traveller us
9
2026-08-27 via Nuitee
B
Brobbey solo_traveller us
8
2026-08-23 via Nuitee
J
Jessica couple us
9
Overall nice stay and I would stay there again
Pros:

The amenities were nice, breakfast tasty, snack concession filled with great options and location was great

Cons:

Parking fees and the bed was sort of hard

2026-08-19 via Nuitee
J
Jessica couple us
9
Overall nice stay and I’d stay there again
Pros:

The breakfast and location, the snack area, all the amenities.

Cons:

The parking fees and the bed was sort of hard and worn out.

2026-08-19 via Nuitee
J
Jeremy family_with_children us
6
Pros:

comfy bed and clean room, most of staff was nice but one was very rude

Cons:

our shower never did get hot not even luke warm had to take cold showers. the pool was very dirty, gate key didnt work, had to call front desk every time, and one of the staff we talked to on saturday afternoon on 8/8/2026 to get in the gate was very rude and disrespectful

2026-08-11 via Nuitee
R
Rajendra family_with_children us
9
Overall it was a good stay.
Pros:

It’s in quiet neighborhoods, closer to places we were going to.

Cons:

Breakfast is not that great. They said they will be charging $29.99 parking fee.
Which was not mentioned during booking.
Which got refunded later

2026-08-10 via Nuitee
P
Pamela solo_traveller us
9
2026-08-07 via Nuitee
S
Shaquayla couple us
10
2026-08-04 via Nuitee
E
Eileen family_with_children mx
10
2026-08-03 via Nuitee
L
Lidia couple us
10
2026-08-02 via Nuitee
1
137elghalie Friends getaway
2
Hampton Inn does not care about you
Pros:

I booked 3 rooms at this location on July the 3rd and checked in at 4am. The night auditor was nice and helpful given the time that we got there after a long drive from Florida. I checked in to room 510 which was not fit to be used as dog kennel to say the least. It was outdated with an overwhelming smell of mildew and wet carpet. I attempted to shower but to my shock the bathroom was filthy with faeces on the toilet seat and a dirty shower/floor. I BARELY had any sleep since I had to change rooms at 4.45 am and switch all luggage after being locked out of the original room. Up on my departure I realized that I was missing my IPAD therefore I called the hotel trying to get it back. Abigail at the front desk was very helpful and sensitive to my situation. She was not able to find therefore she advised that a manager will call me or email me to follow up on this situation. We also had only 1 car but got charged for parking for 2.After waiting for a week I called the 1800 number but to no avail.
Hampton Inn does not care about their guests.

2026-07-28 via Tripadvisor
G
Guid couple br
10
2026-07-25 via Nuitee
G
Guid couple br
10
Pros:

This is my second time staying at this hotel, and I have nothing but praise for it! The hotel is excellent, the staff are wonderful and very helpful, and the breakfast is also very good.

Today, however, I would especially like to recognize one of the housekeeping employees, Cintia Yasmin. All of the staff members are wonderful and attentive, but she deserves special recognition. Every time she cleaned my room, she did it with such a positive attitude and happiness, and she always left everything impeccably clean, as if I had just arrived at the hotel.

Congratulations to Cintia Yasmin for her excellent work and kindness! If every hotel in the United States had employees as dedicated and helpful as the staff at this hotel, it would be wonderful. I will definitely stay here again!

2026-07-25 via Nuitee
E
Esmeralda family_with_children us
10
2026-07-23 via Nuitee
M
Maja family_with_children dk
7
2026-07-13 via Nuitee
A
Alisha extended_group us
4
Pros:

we didnt try the breakfast because the place itself didnt feel clean

Cons:

it was not what I chose online. We could barely move around in the room. The room smelled dirty. Upon check i did not get the $80 refund that I was promised.

2026-07-08 via Nuitee
L
Lozoya solo_traveller us
8
2026-07-05 via Nuitee
M
Marcos Henrique couple br
10
Uma boa opção em Houston
Pros:

Hotel típico com boa estrutura. Roupa de cama e banho boas e ótimo atendimento.

2026-07-03 via Nuitee