Hôtel Lyon Métropole & Spa

Hotels
8.2 (5408 reviews)
85 quai Joseph Gillet , Lyon , fr

Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Great spa facilities
Friendly staff
Cons:
Cleanliness issues
Location not ideal

Categories

Cleanliness
7.7
Mixed sentiment; rooms mentioned as clean but some cleanliness issues noted.
Service
8.7
Consistently praised for being charming and professional.
Location
7.2
Negative sentiment due to distance from Lyon center and poor public transport.
Room Quality
8.2
Generally good but some rooms noted as in need of renovation.
Amenities
8.7
Excellent amenities, particularly the spa and pool features.
Value for Money
8.2
Good value, with some comments about inconsistencies in room quality.
Food and Beverage
8.2
Variety and quality of breakfast appreciated, but service issues noted in bars.
Overall Experience
8.7
Positive experience, though with some noted drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 18:38

Property Description

Riverside Luxury Accommodation

Scenic Views and Modern Comfort: Enjoy stunning views of the Saone River from your air-conditioned room equipped with a flat-screen TV and en-suite bathroom.

Wellness Paradise: Indulge in relaxation at our wellness centre featuring a swimming pool, spa, sauna, hot tub, and fitness centre - perfect for unwinding after a day of exploring.

Convenient Amenities: Start your day with a delicious buffet breakfast, unwind at the on-site bar, and take advantage of free parking and WiFi. Plus, explore Lyon easily with nearby metro access.

Book now for a memorable stay at Hôtel Lyon Métropole!

Important information:

Guest staying in the rooms and apartments can have access to the spa and both swimming pools for an extra fee to be paid directly at the property. Guests are kindly requested to reserve beauty treatments in advance. Please note that the outdoor pool is open from mid-May to the end of September yearly. Please note that the covered secured parking is at an additional charge and outdoor parking is available free of charge. Please note that different conditions may apply for reservations of 10 rooms or more. Please contact the property directly for more information. Pets are welcome for an additional fee of EUR 15 per pet, per day. Please note that the city tax is always paid directly at the hotel on site.

The hotel reserves the right to pre-authorize the guarantee of the amount of the first night on the bank card provided before the customer's arrival."

Reopening of the Olympic swimming pool for the summer period on May 15, 2025.Guests under the age of 18 can only check in with a parent or official guardian.
Swimming pool: Closed from Thu, Oct 1, 2026 until Thu, Dec 31, 2026

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BSB

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs EUR 15 per day.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 15 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.2
Based on 5408 reviews
Cleanliness: 7.7
Service: 8.7
Location: 7.2
Room Quality: 8.2
Amenities: 8.7
Value for Money: 8.2
Food and Beverage: 8.2
Overall Experience: 8.7
O
oren solo_traveller ch
8
Pros:

The wellness area is great
Breakfast was also fine.
Just they need to bring a better coffee machine.

Cons:

I reserved a prestige room but they gave me a room with a balcony.
I did email the management, and was waiting for their response and I'll still waiting.
Reception told us these rooms are the same , but if they are the same ( which they are not) why give me an option to book that room ?

We enjoyed they stay but I'm still waiting for a response to my email to understand why didn't the honor my reservation for the room I chose .

So on customer relations they can do better ?
I'm waiting...

2026-05-30 via Nuitee
S
Saloua family_with_children fr
4
Décevant pour un hôtel 4 étoiles
Pros:

Le petit déjeuné était pas mal , même si ce que l’on avait sélectionner n’était pas dans le plateau

Cons:

Énormément de bruit , dans chaque espace , que ce soit à la piscine extérieure ou au spa, beaucoup d’enfants qui sont malheureusement pas du tout encadrés , et qui circulent même dans les zones spa et salle détente .
Donc impossible d’être un peu tranquille et de se détendre .
La carte du resto est très limité , pas beaucoup de choix et malheureusement une nourriture qui laisse à désiré, cependant le personnel du restaurant est très compréhensif et très sympathique.
Erreur sur la chambre , mais j’ai quand même fait une concession car celle qui m’était proposé par la suite n’était vraiment commode et pas très propre . Pas de table pour prendre le petit déjeuner à la chambre .
J’ai écourté mon séjour à cause de toutes ces raisons .

2026-05-30 via Nuitee
V
Vésir couple fr
9
Confortable et cuisine très pratique. Merci
Pros:

Studio confortable et lumineux avec cuisine frigo couverts. Merci

2026-05-30 via Nuitee
I
Ingrid solo_traveller be
8
Perfect voor wat het bedoelt was - een goede tussenstop
Pros:

De studio was goed ingericht ! Het bad ! De privé parking en goede locatie en uiteraard zwembad

Cons:

Het ontbijt was basic

2026-05-30 via Nuitee
J
Jo solo_traveller gb
10
Pros:

the spa was good fun and the staff were all super friendly

Cons:

not a great location if you want to be out in Lyon... but we knew that and wanted the massive pool and great spa pools

2026-05-30 via Nuitee
T
Thierry solo_traveller fr
8
2026-05-30 via Nuitee
S
Syana couple fr
9
2026-05-30 via Nuitee
H
Hamza couple fr
8
2026-05-29 via Nuitee
U
unieux solo_traveller fr
9
Bien mais perfectible
Pros:

Espace aquatique très complet
Le petit-déjeuner
Le confort de la literie

Cons:

La salle du petit-déjeuner de l'annexe pas à la hauteur d'un 4 étoiles
Sortir du bâtiment pour entrer à l'espace détente

2026-05-29 via Nuitee
P
PNDR solo_traveller fr
10
Sejour reposant et agréable
Pros:

Après plusieurs séjours dans l hôtel, jamais déçu. Chambre propre, le SPA est génial. Et le repas au restaurant au top on a adoré...

Cons:

Être obligé de passer par booking pour avoir un prix correct et qu on me dise après de les contacter pour voir si ils peuvent s aligner .... 90 euros de moins par booking c est énorme je trouve

2026-05-29 via Nuitee
D
Diane couple fr
10
Merveilleux séjour
Pros:

Tout vraiment exceptionnel

Cons:

Rien

2026-05-29 via Nuitee
L
Layla solo_traveller fr
9
2026-05-29 via Nuitee
A
Anna family_with_children au
10
A wonderful and relaxing stay in a comfortable resort.
2026-05-29 via Nuitee
M
Marina solo_traveller fr
5
Je connais bien cet établissement, je venais pour me détendre et je n'ai pas pu à cause des enfants
Pros:

les infrastructures du SPA sont exceptionnelles et de qualité et l'espace dédié pour les femmes est vraiment un plus.

Cons:

le fait que l'espace SPA soit accessible aux enfants et bébés, on aurait dit une vrai piscine municipale dans l'espace GROTTE du SPA, c'est insupportable au niveau du bruit et des sauts. Impossible de se détendre

2026-05-29 via Nuitee
C
Caroline couple fr
8
2026-05-28 via Nuitee
E
Emilie couple fr
10
2026-05-28 via Nuitee
S
Sebastien171982 couple fr
9
2026-05-28 via Nuitee
P
PERIE solo_traveller fr
4
Un hôtel restait dans son décor de 1980
Pros:

Le spa et la localisation
Taille de la chambre très bien tout comme la literie

Cons:

Franchement il est temps de rafraîchir cet hôtel qui est d'un autre temps...
Sinon à la réception, lacceuil et départ un peu froid... Et au petit déjeuner : pas d'accueil du tout ni bonjour ni au revoir. Et la salle de petit déjeuner : franchement c'est pas possible pour un 4 étoiles

2026-05-28 via Nuitee
N
Nicolas solo_traveller fr
7
Pros:

Le restaurant toujours incroyable

Cons:

Salle de baim un peu dépassée

2026-05-28 via Nuitee
A
asma couple dz
7
2026-05-27 via Nuitee