Courtyard Raleigh Crabtree Valley

Hotels
•
Courtyard by Marriott
8.9 (198 reviews)
3908 Arrow Drive , Raleigh , us
+1 919-782-6868

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Business center
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable room
Cons:
Unpleasant odor in rooms
Higher than expected pet fee

Categories

Cleanliness
7.93
The room and/or carpet had a strong unpleasant odor, affecting the overall cleanliness.
Service
9.9
Michael at the front desk was amazing, and the staff were described as friendly and professional.
Location
9.44
The hotel was conveniently located within 15 minutes of anywhere in Raleigh.
Room Quality
8.39
Decent room quality noted, but issues with room assignment and odor were problematic.
Amenities
8.42
Had dining options in the hotel and complimentary water in the room, though the car charger had issues.
Value for Money
8.88
The pet fee was higher than expected, yet overall value aligns well with the experience.
Food and Beverage
8.93
Dining in the hotel was available, specifics on quality not provided.
Overall Experience
9.3
Overall a strong experience despite some issues, highly recommend for business or pleasure.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-19 05:36

Property Description

Spacious Rooms with High Ceilings
Experience comfort and style in our spacious rooms at Courtyard Raleigh Crabtree Valley, featuring high ceilings and modern amenities including air conditioning, a small refrigerator, and cable TV.

Convenient Facilities and Services
Enjoy access to our fitness center, daily housekeeping, and optional dry cleaning and laundry services during your stay. We aim to make your visit as convenient and comfortable as possible.

Delicious Dining Options
Savor a delicious a la carte breakfast and dinner at The Bistro, along with Starbucks Coffee© with various flavored syrups. Indulge in a culinary experience without leaving the hotel.

Book your stay at Courtyard Raleigh Crabtree Valley now to enjoy these fantastic amenities and explore nearby attractions like Cabtree Valley Mall and the North Carolina Museum of Art.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: RDU

Location

Guest Reviews

8.9
Based on 198 reviews
Cleanliness: 7.93
Service: 9.9
Location: 9.44
Room Quality: 8.39
Amenities: 8.42
Value for Money: 8.88
Food and Beverage: 8.93
Overall Experience: 9.3
J
jackie • solo_traveller • us
10
2026-07-25 • via Nuitee
L
Lee • solo_traveller • us
10
This hotel is a home run it met all my expectations and more.
Pros:

The hotel was very clean and was very large.

Cons:

The staff was extremely professional and friendly.

2026-07-16 • via Nuitee
E
Emilie • family_with_children • us
10
Pros:

Nice location, staff, rates!

2026-06-14 • via Nuitee
E
Ebane • family_with_children • us
9
2026-05-09 • via Nuitee
D
Dave • solo_traveller • us
8
2026-05-05 • via Nuitee
S
Shawnti • solo_traveller • us
5
2026-04-17 • via Nuitee
D
Derwin • couple • us
8
Pros:

The lady working behind the bistro language barrier was making it difficult to understand what to order.would love an online order option or another meat besides pork bacon to decide from .

2026-04-13 • via Nuitee
T
Travis • couple • us
10
2026-04-06 • via Nuitee
M
Manea • couple • us
10
Quit and comfortable
Pros:

Cleanliness and staff

Cons:

N/A

2026-04-03 • via Nuitee
N
Nautica • couple • us
8
Pros:

I like the professionalism of the staff , and the room was clean.

2026-04-01 • via Nuitee
W
William • couple • us
8
2026-04-01 • via Nuitee
A
ashley • family_with_children • us
10
2026-03-31 • via Nuitee
C
Cristina Eugenia • family_with_children • mx
10
2026-03-30 • via Nuitee
C
Cindy • couple • us
9
Exceeded My Expectations
Pros:

Check in was a breeze, everything was able to be found easily. The room was spacious and comfortable and the bathroom was great with good water pressure. I really enjoyed the easy shut doors on all the rooms, thanks to that, the rooms were very quiet. I slept well in the comfortable bed and check out was a breeze also.

Cons:

The only thing that wasn't great was the small-ish elevator, but I really didn't mind that. Other than that, our stay was really enjoyable.

2026-03-26 • via Nuitee
D
Dwight • solo_traveller • us
9
2026-03-22 • via Nuitee
T
Tara • family_with_children • us
8
My stay was ok
Cons:

I would have liked to have my bed made and fresh towels but I didn't get that.

2026-03-22 • via Nuitee
D
Deborah • family_with_children • us
10
The Best in Raleigh, NC
Pros:

This hotel is the nicest place. The staff is exceptional. Very clean and comfortable.

Cons:

Nothing at all

2026-03-09 • via Nuitee
D
Deborah • family_with_children • us
10
Pros:

Everything was perfect

Cons:

Water in the coffee pot and ot overflowed.

2026-02-22 • via Nuitee
T
tammymD2001UL • Family
10
Thank you!!
Pros:

There are not enough words to express my gratitude to the people at The Courtyard by Marriott. We were staying because we had a family health emergency and were back and forth to the hospital. The staff at Courtyard made things much easier. It was an extraordinary experience and the staff were always friendly and supportive. I can’t thank them enough for all the did for us.

2026-02-03 • via Tripadvisor
J
June • couple • us
10
2026-01-27 • via Nuitee