Hilton Birmingham Downtown at UAB

Hotels
Hilton Hotels & Resorts
8.2 (945 reviews)
808 20th Street South , Birmingham , us

Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Clean
Friendly Staff
Good Breakfast
Cons:
Location Issues
Early Check-in

Categories

Cleanliness
8.84
Cleanliness mentioned positively in multiple reviews.
Service
8.81
Erika and Tracy received commendations for their exceptional service.
Location
7.35
Some reviews expressed dissatisfaction with the hotel’s location.
Room Quality
8.3
Rooms were frequently described as great and clean.
Amenities
7.83
Amenities were positively noted, especially the breakfast.
Value for Money
7.79
No specific comments, assumed standard quality for value.
Food and Beverage
8.34
Breakfast and dining experiences mentioned positively in multiple reviews.
Overall Experience
8.31
The overall sentiment from the reviews is positive, indicating a good experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 15:13

Property Description

Luxurious Accommodations
Experience comfort and convenience at Hilton Birmingham Downtown at UAB. Relax in well-appointed guest rooms with modern amenities and enjoy Southern-inspired cuisine at The Lab Bar & Kitchen.

Convenient Facilities
Stay productive with our on-site gym, business center, and meeting facilities. Whether you're here for work or leisure, we have everything you need for a seamless stay.

Prime Location
Located near top attractions like Birmingham Zoo and Botanical Gardens, our hotel is perfect for exploring the city. With easy access to the airport and public transportation, your travel plans just got easier.

Book your stay at Hilton Birmingham Downtown at UAB now for an unforgettable experience!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BHM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for US$15 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs USD 15 per day.

Location

Property Accessibility

Total Disability Score: 50
Public Area
  • Ramp: Yes
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.2
Based on 945 reviews
Cleanliness: 8.84
Service: 8.81
Location: 7.35
Room Quality: 8.3
Amenities: 7.83
Value for Money: 7.79
Food and Beverage: 8.34
Overall Experience: 8.31
S
SayGang couple us
8
2026-07-25 via Nuitee
B
Belva couple us
10
2026-07-25 via Nuitee
M
Michael solo_traveller us
4
Too noisy to sleep
Pros:

Staff was friendly, professional, and accommodating. Clean room, comfortable good linens, plentiful and quick hot water, close-up mirror in bathroom, and good room size. The room decor was very nice and focused on the locality. Everything in the room seemed in good working order except the HVAC. Other great features were a restaurant and coffee bar on the premises and free shuttle transport to the hospitals or airport. Location is very convenient to all the hospitals and clinics in Birmingham.

Cons:

The air conditioner was passed its last performance life. It was so noisy that as soon as I walked into the room, I sat down my bags and called the front desk. Instead of offering me another room, they offered to send someone from engineering. He promptly came to look at it and made some adjustments to help it cool down the room but couldn't do anything about the noise. I asked if the air conditioners were this loud in all the rooms, and he said, "Pretty much." Therefore, he left, and I unpacked. Maybe some people act out or have a tantrum and maybe get a quieter room, but that's not me. Even with the curtains completely closed, the A/C struggled to keep the room cool. The temperature didn't go below 73 degrees until the middle of the night. I measured the decibel level of the noise, and it was at 95 decibels, which continued all night. That level is comparable to a bus engine, which is exactly what it sounded like. It was measured as louder than a noisy restaurant, and it definitely was. Needless to say, we didn't sleep very well. I feel like this is a known problem because they didn't offer a better room, and the engineer didn't see it as a problem. But, as I said, the measurement on an actual decibel meter was continuously at 95 decibels. So this is not just me being overly sensitive.
I'm sorry, but even with all the good things this hotel has to offer, I can not recommend it based on the noisy HVAC that prevents a good night's rest.

2026-07-24 via Nuitee
L
Lindy couple us
7
2026-07-24 via Nuitee
R
Randy family_with_children us
10
2026-07-24 via Nuitee
L
Larry couple us
9
2026-07-21 via Nuitee
K
Kianna family_with_children us
8
2026-07-20 via Nuitee
L
Lynda couple us
10
My granddaughter will have several future visits at UAB and will definitely be staying here
Pros:

Loved that there was a parking garage attached to the hotel. My daughter, grandbaby and myself felt safe.

Cons:

I don’t really have any dislikes other than there were only 2 washcloths for the 3 of us.

2026-07-19 via Nuitee
T
Tiffiney family_with_children us
7
Overall the stay was good
Pros:

I love the location.

Cons:

The floor and shower wasn’t as clean as it should have been.

2026-07-16 via Nuitee
L
Lynn A solo_traveller us
10
2026-07-15 via Nuitee
R
Roberto solo_traveller us
9
2026-07-02 via Nuitee
E
Ethan family_with_children us
9
2026-06-29 via Nuitee
J
John extended_group us
10
Fabulous!
Pros:

Stylish and comfortable

Cons:

Nothing, it was all good

2026-06-27 via Nuitee
A
Ashley family_with_children us
8
2026-06-26 via Nuitee
I
Ibreisha family_with_children us
10
Awesome stay and I will be booking to stay there again.
Pros:

Had a great stay! The hotel was very clean and well-maintained. The on-site restaurant and bar were awesome, with great food, drinks, and a welcoming atmosphere. The convenience of having everything right there made our stay even better. I would definitely stay here again and recommend it to others!⭐⭐⭐⭐⭐

Cons:

N/A

2026-06-18 via Nuitee
L
lisa solo_traveller us
7
2026-06-12 via Nuitee
D
Debbie solo_traveller us
7
But overall good
Pros:

Convenient to medical, our purpose

Cons:

Use a little attention on cleanliness, the food was not good at all

2026-06-02 via Nuitee
L
Laura couple us
10
Great stay! Big thanks to the staff!
Pros:

The staff were amazing and very helpful

2026-06-01 via Nuitee
C
Crahan couple us
8
Will stay again
Cons:

Parking garage was dirty around hotel entrance on floor 5

2026-05-30 via Nuitee
H
Happiness733023 Family
6
Excellent front desk staff and location and some areas for improvement
Pros:

Several positives! Excellent, helpful and professional staff at the front desk at this hotel. Parking was easy, in a lot next door, and excellent location if your goal is to be close to UAB. Starbucks in the lobby for your morning coffee is always so appreciated. Beds were comfortable.

Things I didn’t like - Several guests (8 rooms total) staying on the floor where I was, left their fast food, take out dinner/trash outside of their rooms instead of finding a trash can to dispose of the trash. These discards stayed outside of rooms overnight and created unpleasant odors and didn’t exactly create a clean and tidy vibe. Trash was also overflowing out front when I entered the lobby. I was overall disappointed in the cleanliness of the hotel - the bathrooms, both in the lobby and in my room were not as clean as I expected. Showers, toilets, sinks, etc. did not feel sanitized or clean. My room also had a sour smell almost like someone had spilled beer or another beverage on the carpet. I would not choose to stay at this hotel again due to the cleanliness issues.

2026-05-23 via Tripadvisor