Renaissance Asheville Downtown Hotel

Hotels
•
Renaissance Hotels & Resorts
8.4 (692 reviews)
31 Woodfin Street , Asheville , US

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Great location
Outstanding service
Quiet and comfortable stay
Cons:
Cleanliness issues
Parking charges
Restaurant service lacking

Categories

Cleanliness
7.9
Hotel is in fairly good condition, but issues with elevator panels and exterior cleanliness noted.
Service
9.4
Outstanding service from all staff, with friendliness and helpfulness highlighted throughout.
Location
9.4
Good location, convenient to downtown and close to attractions.
Room Quality
8.4
Comfortable rooms/bed mentioned, but some issues with room maintenance noted.
Amenities
7.9
Pool is out of action for months; parking fees for guests perceived as unfair.
Value for Money
8.4
Rates higher due to recovery, but decent value considering location and comfort.
Food and Beverage
6.9
Restaurant staff noted as rude; limited in-room dining options.
Overall Experience
8.9
Enjoyable stay with beautiful surroundings, although some aspects could be improved.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 07:41

Property Description

Luxurious Accommodations

Experience comfort and style at the Renaissance Asheville Downtown Hotel. Our rooms feature a cozy sitting area with a flat-screen TV and elegant marble bathrooms. Enjoy the convenience of room service during your stay.

Delicious Dining Options

Indulge in a culinary journey at the Writer's Bistro, offering fresh farm-to-table cuisine. Unwind at the Lobby Lounge with a selection of delectable dishes for lunch and dinner.

Wellness and Convenience

Maintain your workout routine at our state-of-the-art fitness center. Take a refreshing dip in the indoor pool or explore the gift shop and newspaper stand. With a prime location near top attractions, including the Biltmore Estate and Great Smoky Mountain National Park, the Renaissance Asheville is the perfect choice for your next getaway.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: AVL

Location

Guest Reviews

8.4
Based on 692 reviews
Cleanliness: 7.9
Service: 9.4
Location: 9.4
Room Quality: 8.4
Amenities: 7.9
Value for Money: 8.4
Food and Beverage: 6.9
Overall Experience: 8.9
S
Sara • couple • us
10
We loved the location and really enjoyed our first trip to Asheville
Pros:

Fun lobby, great service. Loved the location.

Cons:

Elevator situation on check in day

2026-10-29 • via Nuitee
D
Denis • couple • us
9
Pros:

Location and Staff

2026-10-28 • via Nuitee
D
David • solo_traveller • us
8
2026-10-27 • via Nuitee
S
Sandra • couple • us
10
It’s a great hotel and within walking distance from downtown Asheville!
Pros:

Clean, location, modern atmosphere!

Cons:

Nothing.

2026-10-18 • via Nuitee
J
John • solo_traveller • ke
8
Pros:

The pricing was great

Cons:

The breakfast had few options

2026-10-12 • via Nuitee
T
Tom • couple • us
9
2026-10-12 • via Nuitee
C
Chrsitine • solo_traveller • us
8
Pros:

Nice room & friendly staff. Overall It was an 8.

Cons:

The toilet seat was wonky, ice machine our on our floor out, no micro in the room, view of the parking lot & having to pay for parking.

2026-10-10 • via Nuitee
J
Jonathon • couple • us
10
I would highly recommend this hotel to anyone staying in Asheville and wanting to be near the downtown area. It was so n
Pros:

The property was well kept, great amenities, friendly and helpful staff, and right by downtown

Cons:

There was nothing I didn’t like about the property

2026-10-08 • via Nuitee
W
Wendy • couple • us
10
We’ll stay there again
Pros:

Very clean and within walking distance of everything

Cons:

Breakfast was great. Staff was friendly and unhelpful.

2026-10-08 • via Nuitee
H
Heather • couple • us
8
2026-09-14 • via Nuitee
L
Lia T • family_with_children • us
8
Good location - perfect for spending a weekend in Asheville
Pros:

Bought a package with free breakfast and that was great. Walkable to downtown, but also really hot in August (which is not the hotel's fault). Friendly staff, comfy bed. Good distance to UNC Asheville.

2026-09-14 • via Nuitee
R
Randy • couple • us
8
2026-09-14 • via Nuitee
C
Carla • couple • de
9
2026-09-11 • via Nuitee
S
Stacy • solo_traveller • us
9
2026-09-10 • via Nuitee
S
SIAVASH • couple • us
9
2026-09-07 • via Nuitee
K
Kenneth • couple • us
9
Good experience overall.
Pros:

Nice room. Good location.

Cons:

Couldn't bet the WiFi to work.

2026-09-05 • via Nuitee
A
Adriana • couple • mx
8
2026-09-04 • via Nuitee
J
Jo • couple • us
10
2026-08-31 • via Nuitee
G
Gary • couple • us
10
2026-08-29 • via Nuitee
M
Marsha • couple • us
10
Absolutely amazing!
Pros:

The entrance and experience upon arriving at hotel

Cons:

Parking

2026-08-25 • via Nuitee