Four Points by Sheraton Buffalo Grove

Hotels
•
Four Points by Sheraton
8 (417 reviews)
900 West Lake Cook Road , Buffalo Grove , US
+1 847-215-8883

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Good location
Excellent breakfast
Cons:
Pool temperature too cold
Inflated prices
Need for updating facilities

Categories

Cleanliness
7.64
Generally clean but with some comments on maintenance needed, especially regarding floors and facilities.
Service
9.11
Staff were frequently noted as friendly, helpful, and efficient, contributing positively to the experience.
Location
8.65
The hotel is conveniently located near various attractions, adding to its appeal.
Room Quality
8.1
Rooms were described as spacious and clean, though some guests felt the bathrooms were small.
Amenities
7.13
Some amenities like the pool were criticized for being too cold, affecting the overall satisfaction.
Value for Money
7.09
Guests found the price high for the quality received, specifically mentioning inflated rates.
Food and Beverage
8.14
Breakfast received many positive remarks for variety and quality, contributing positively to the experience.
Overall Experience
8.11
Overall, experiences were mixed with both positive and negative notes, but generally favorable.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 21:26

Property Description

Adjacent to Buffalo Grove Golf Course
Located in Illinois, Four Points by Sheraton Buffalo Grove offers a picturesque setting adjacent to the Buffalo Grove Golf Course.

Modern Amenities
Enjoy complimentary WiFi, cable TV, and iPod docking stations in every room. Relax with a swim in the indoor pool or maintain your fitness routine at the 24-hour modern fitness center.

Dining Options
Savor traditional breakfast and dinner options at Harry's on-site restaurant, or unwind with a cocktail in the evening.

Experience convenience and comfort at Four Points by Sheraton Buffalo Grove. Book your stay now to enjoy these fantastic amenities.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ORD

Location

Guest Reviews

8
Based on 417 reviews
Cleanliness: 7.64
Service: 9.11
Location: 8.65
Room Quality: 8.1
Amenities: 7.13
Value for Money: 7.09
Food and Beverage: 8.14
Overall Experience: 8.11
H
Heidi • family_with_children • us
1
2026-09-13 • via Nuitee
G
Gina Paola • family_with_children • co
9
Vale completamente la pena
Pros:

Las habitaciones son grandes tienen bastante comodidad, limpian todos los días, buen servicio

Cons:

Las alarmas que sonaron por falsa alarma

2026-09-09 • via Nuitee
S
Sherif • family_with_children • ca
8
Overall, we had everything we needed, the microwave in the room is thoughtful and convenient.
Pros:

Location, cleanliness, facilities and staff

Cons:

Breakfast was not the greatest. Eggs are barely edible. Lighting is very limited.

2026-09-04 • via Nuitee
J
John • solo_traveller • us
7
I was satisfied, though non-broken chairs would have made it better
Pros:

The Hotel was very clean

Cons:

The Chairs in the courtyard were torn and rusted almost completely through

2026-09-03 • via Nuitee
M
Marcelo • family_with_children • us
8
Pros:

The hotel itself was fine, and the room was comfortable. Some of the front desk and breakfast area staff were very kind, especially those working on the weekends; however, the ones working from Monday to Friday were a bit rude and impolite.We had an issue regarding breakfast. My booking included breakfast for my entire family—we were 7 in total—but when we checked in, we were told that we only had 4 breakfasts included and that the others had to pay. They claimed we were only entitled to two breakfasts per room (we rented 2 rooms) because that's what was covered by the Booking app, of which I am a member, and that the remaining people had to pay. In the end, during check-out, they told me I wouldn't be charged for the breakfasts paid with a credit card, but they couldn't refund the money for the ones paid in cash.Also, one day while we were having breakfast, an older, tall, and heavy-set employee—I don't recall his name—approached us to say that my daughter had already taken scrambled eggs and couldn't order an omelet as well, which makes no sense since it's supposed to be a buffet.Ultimately, I feel those specific issues were a bit unpleasant, but everything else was fine, and the overall stay was good.

Cons:

The hotel itself was fine, and the room was comfortable. Some of the front desk and breakfast area staff were very kind, especially those working on the weekends; however, the ones working from Monday to Friday were a bit rude and impolite.We had an issue regarding breakfast. My booking included breakfast for my entire family—we were 7 in total—but when we checked in, we were told that we only had 4 breakfasts included and that the others had to pay. They claimed we were only entitled to two breakfasts per room (we rented 2 rooms) because that's what was covered by the Booking app, of which I am a member, and that the remaining people had to pay. In the end, during check-out, they told me I wouldn't be charged for the breakfasts paid with a credit card, but they couldn't refund the money for the ones paid in cash.Also, one day while we were having breakfast, an older, tall, and heavy-set employee—I don't recall his name—approached us to say that my daughter had already taken scrambled eggs and couldn't order an omelet as well, which makes no sense since it's supposed to be a buffet.Ultimately, I feel those specific issues were a bit unpleasant, but everything else was fine, and the overall stay was good.

2026-09-02 • via Nuitee
J
Jonathan • family_with_children • us
3
The omelette lady needs to be protected at all cost and Ashley was a gem!
Pros:

Service was ok, room was kinda clean, pool was waaaaay too cold.

Cons:

The people who live there banging on their room door at night and the pool is NOT heated.

2026-09-01 • via Nuitee
E
ERIC • solo_traveller • us
8
It was relaxing, comfortable and enjoyable
Pros:

I enjoyed the breakfast had a lot of good selections, the bed was very comfortable. The room was very clean and the staff was very hospitable.

Cons:

Nothing

2026-09-01 • via Nuitee
M
Mikolaj • extended_group • pl
9
Was ok
Pros:

Size of rooms, swimmingpool, breakfast, location nearby a big park and leisure area, some members of a personnel

Cons:

Some waiters during breakfast heavliy insisted on tips, the rules on swimmingpool were not followed by some quests with no reaction from the personnel

2026-08-30 • via Nuitee
M
Mohammedi83 • solo_traveller • sa
1
2026-08-26 • via Nuitee
B
Bas • solo_traveller • nl
8
Pros:

De meest vriendelijke en spontane receptie medewerkster die ik ben tegengekomen. issues qua verblijf regelde ze zonder moeilijk te doen.
Hotel zelf heeft gelukkig zeer goede matrassen en ligt in een rustige buitenwijk van Chicago.

Cons:

alles was prima

2026-08-24 • via Nuitee
D
Deamica • extended_group • us
2
2026-08-24 • via Nuitee
R
Robert • couple • us
5
Cons:

Smells like curry

2026-08-20 • via Nuitee
J
Jessica • couple • us
10
2026-08-18 • via Nuitee
M
Marilyn • couple • us
8
Very convenient and keep up very well
Pros:

The location was convenient

Cons:

When it is said to be queen delux it wasn’t

2026-08-10 • via Nuitee
R
robert • couple • us
1
2026-08-04 • via Nuitee
M
Matt • family_with_children • us
9
Enjoyed our stay, we will return next year for the same weeklong reservation
Pros:

Cool, high ceiling rooms, breakfast lounge, and wait staff

Cons:

Wasn’t lit too well at night
Outside of building needs some touchup and refurbishment mainly paint

2026-08-03 • via Nuitee
A
Adrian • couple • us
10
2026-08-03 • via Nuitee
K
Khushi • couple • us
7
2026-08-03 • via Nuitee
I
Irina • family_with_children • us
10
A pleasant stay with a clean room and friendly service.
Pros:

The room was clean, the staff was friendly, and the breakfast was good. We had a pleasant stay.

Cons:

Nothing, everything was good

2026-07-23 • via Nuitee
Z
Zhavlan • couple • us
10
2026-07-21 • via Nuitee