Marriott Vacation Club, San Diego

Staff was okay

Estadia excepcional, atendimento excelente

Quartos aconchegante

If you are from out of town flying in, and not self parking, this may be right for you. The room itself is wonderful. The Suite with a King sized bed was like a nice mini apartment and had plenty of space for me to work and to relax a bit.

Now because I drove down to San Diego for a work trip, I did NOT like my choice to stay at this property. Just be aware, if you drive yourself and park yourself, the parking lot is SUPER TIGHT to maneuver through and the spaces are tiny. Entering and exiting the narrow winding tunnels was a nightmare. Once you understand the elevator system you are able to get to where you need to go. The lobby starts on the 12th floor and you take a different elevator to the hotel rooms.

Food at the in house restaurant was good and the dining area was very nice.

As for the employees, everyone was very pleasant and yes, I was asked a few times to sit through a 90 minute presentation but I couldn’t because I was there to work off property. Otherwise I would have lived to hear what they offered.

I can see how this would be a lovely place to stay as long as you are dropped off by a taxi or Uber. My Sunday/Monday night rates were very affordable and the rooms are clean and updated. I had a nice City View and got to watch plans descend. If the parking wasn’t an issue I would rate it a 4/5.

The property was close to our venue.

ok
portions good, not big on the self serve kind of thing and paper cups for coffee in the morning
not at a marrriott anyway

Location, convenience and comfortable

Large room and friendly staff

Under no circumstances should anyone ever stay in this hotel. I am not joking when I say that I have never written a public review on the internet, but my experience here is (I am writing this from my hotel room right now) is the worst Marriott hotel experience I have ever had. For context, I've stayed in A LOT of hotels - 1,158 Marriott nights, to be exact.
The shower does not have an overhead shower head (I called the front desk about it, and this is not unique to this room. None of them do). It is just a handheld "shower head" that if propped up correctly, MIGHT be tall enough for a midget or child to fit under. The "customer service" here is abominable. Basically for any request, they say "we can't do it because we are a 'timeshare property.'" I have been here for fewer than 24 hours and heard that 3 times - 1) regarding switching rooms to a king bed, when there were many available online when I looked at the Marriott website literally during check-in (the receptionist's excuse - "oh, someone must have just cancelled"...within the 30 seconds that I just asked you about it?! really?!; 2) regarding a late checkout (they said I could have a "late checkout" at 12pm. Which is standard checkout for all other Marriott properties. Platinum members usually can get a late check-out if there are rooms available - and there certainly are. Alas, they can't do it because they are a "timeshare property" - with no reason given as to why being a "timeshare property" does not allow for a normal time checkout; 3) lastly, I asked for compensation for the shower issue, and they "can't do anything because they are a 'timeshare property.'"
Lastly, all of the other typical complaints apply - dark room, slight smell, no bottles of water...the list goes on.
Do yourself a huge favor and stay somewhere else