Scandic Palace Hotel

Hotels
Scandic
7.8 (6100 reviews)
Rådhuspladsen 57 , Copenhagen , dk

Children allowed

Facilities

Electric bicycle charging station
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Large rooms
Cons:
Heating issues
Slow housekeeping
Worn down facilities

Categories

Cleanliness
6.53
Room and bathroom would have been nicer with better cleaning.
Service
8.5
Friendly and helpful staff; assistance provided when faced with heating issues.
Location
9.04
Hotel has excellent location and is central to various sightseeing places.
Room Quality
7.49
Rooms are large and well laid out, but some problems with heating.
Amenities
7.02
Basic amenities available, but some services such as housekeeping were slow to respond.
Value for Money
7.98
Considerable value due to location, despite some areas needing improvement.
Food and Beverage
8.03
Good choices for breakfast but other services could be better.
Overall Experience
7.8
A mix of positives and negatives, resulting in a satisfactory stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 01:29

Property Description

Elegant Hotel in Central Copenhagen

Individually Designed Rooms: Experience modern décor, flat-screen TVs, and free WiFi in each uniquely styled room. Relax in the spacious accommodations featuring cable TV, black tiled bathrooms, and cozy armchairs. Enjoy stunning views of Copenhagen’s bustling city centre from select rooms.

Nordic Cuisine and Popular Bar: Delight your taste buds with Nordic cuisine prepared using seasonal ingredients and organic produce at the in-house restaurant. Unwind at the popular bar while sipping on your favorite drink and taking in the vibrant atmosphere.

Prime Location: Explore nearby attractions like Tivoli Gardens and Strøget shopping street just a short walk away. With Copenhagen International Airport a convenient 10 km distance, your stay at Scandic Palace Hotel promises both luxury and convenience.

Book your stay now to indulge in a blend of elegance, comfort, and top-notch hospitality at Scandic Palace Hotel.

Important information:

Please note that hotel services vary during the Christmas and New Year holidays. Contact the hotel directly for more information.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CPH

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible at a location nearby (reservation is needed) and costs DKK 380 per day.

Location

Property Accessibility

Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type: Electric
  • Entrance Door Width: 80
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: Yes
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: Yes
Show all accessibility features

Guest Reviews

7.8
Based on 6100 reviews
Cleanliness: 6.53
Service: 8.5
Location: 9.04
Room Quality: 7.49
Amenities: 7.02
Value for Money: 7.98
Food and Beverage: 8.03
Overall Experience: 7.8
D
Dorthe couple dk
8
2026-06-13 via Nuitee
K
Katrin couple se
10
Väldigt fint o lokalt hotell mitt i centrum
Pros:

Fint i fräscht överallt

Cons:

Vi saknade bacon på frukosten annars allt bra

2026-06-12 via Nuitee
N
Natalytr couple il
10
Pros:

расположение

2026-06-12 via Nuitee
M
Mark couple gb
6
Overpriced, noisy location, no English language TV channels
Pros:

Near to rail station

Cons:

No English language TV channels at all, very poor for a City centre tourist hotel. They tell you on arrival that they are green which in effect means no room cleaning. A lot of rubbish at the front of the hotel and lots of noisy summer events. Can’t recommend this hotel at all.

2026-06-11 via Nuitee
C
Can family_with_children tr
7
keyifli ve şehrin merkezinde bir konaklamaydı.
Pros:

Otelin konumu çok iyi, şehrin merkezindeydi. Kahvaltı seçenekleri çok güzeldi, özellikle taze ekmek ve kruvasanlar, ve peynir seçenekleri çok iyiydi. Kahvaltı ortamı çok şık ve sakindi.

Cons:

temizlik için qr koddan bir gün öncesinde rezervasyon yapılması bekleniyor. Ancak rezervasyon yapmamıza rağmen akşam otele döndüğümüzde temizlik için girilmemişti. Ayrıca odada complimentary su bile yoktu. Sürdürülebilirlik adı altında gerçekten hijyen gibi hizmetlerden taviz verilmesi hoş değil. Bu kadar büyük ve köklü bir hotelin genel hizmet kalitesinin daha yüksek olmasını beklerdim.

2026-06-11 via Nuitee
E
Elizabeth couple br
9
2026-06-11 via Nuitee
H
Hung solo_traveller ch
10
2026-06-11 via Nuitee
M
Marith couple nl
9
Perfect verblijf midden in het centrum
Pros:

De snelle check in en de geweldige locatie

2026-06-11 via Nuitee
B
Bach-Gansmo solo_traveller no
8
Cons:

I have a fidelity card "True friend" and was denied bonus points because I booked with Booking.com. This makes booking through you less atracive in the future.

2026-06-10 via Nuitee
L
Lynette couple us
10
Perfect location!
Pros:

Perfectly located. In the middle of everything. Close to the Hop on, Hop off, Tivoli Park. Many local restaurants and pastry shops 🤗 Great breakfast. Very friendly staff.

2026-06-10 via Nuitee
T
Thierry solo_traveller fr
8
Pros:

Un hôtel tout confort, très bien placé dans le centre de Copenhague. Personnel disponible et accueillant.

2026-06-10 via Nuitee
R
Radomira couple cz
9
Hotel má výbornou lokalitu, na všechny turistidky zajímavá místa lze dojít pěšky.
Pros:

výběr jídel u snídaně byl velmi široký a všechna jídla byla výborná, včetně místních specialit. Výboná lokalita, na všechny zajímavá místa v Kodani lze dojít pěšky. Snadná doprava z letiště , pouze 7 zastávek metrem a vystoupíte přímo před hotelem.

Cons:

nemám nic, co by bylo ke kritice,

2026-06-09 via Nuitee
P
prunner family_with_children at
10
Jederzeit wieder
Pros:

Zentrale Lage

Cons:

—-

2026-06-09 via Nuitee
E
Edward couple us
10
A great place to stay, central to everything. Wonderful staff
Pros:

Excellent location

2026-06-09 via Nuitee
A
ANGEL couple es
5
No es lo que esperaba de un cuatro estrellas.
Pros:

La ubicación muy buena.
La habitación cómoda.
Boca de metro al lado del hotel.

Cons:

Que pongas el cartel de NO MOLESTAR en la puerta, y aún así entran en la habitación a hacer lo que no se necesita.
El desayuno con muy poca variedad y turnos muy poco flexibles.

2026-06-09 via Nuitee
N
Nermin couple se
8
2026-06-09 via Nuitee
V
valerie extended_group fr
10
2026-06-09 via Nuitee
G
georg extended_group no
9
Topp opphald,har vert før og kommer gjerne igjen.
Pros:

Bra frokost,lite kø.

2026-06-09 via Nuitee
P
Paula couple do
10
Icónico , céntrico y agradable lugar
Pros:

Ubicación ideal, desayuno espléndido y delicioso. Es además un edificio icónico.

Cons:

Sin problema

2026-06-08 via Nuitee
G
György couple hu
9
2026-06-08 via Nuitee