Scandic Palace Hotel

Hotels
Scandic
7.8 (6015 reviews)
Rådhuspladsen 57 , Copenhagen , dk

Children allowed

Facilities

Electric bicycle charging station
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Large rooms
Cons:
Heating issues
Slow housekeeping
Worn down facilities

Categories

Cleanliness
6.53
Room and bathroom would have been nicer with better cleaning.
Service
8.5
Friendly and helpful staff; assistance provided when faced with heating issues.
Location
9.04
Hotel has excellent location and is central to various sightseeing places.
Room Quality
7.49
Rooms are large and well laid out, but some problems with heating.
Amenities
7.02
Basic amenities available, but some services such as housekeeping were slow to respond.
Value for Money
7.98
Considerable value due to location, despite some areas needing improvement.
Food and Beverage
8.03
Good choices for breakfast but other services could be better.
Overall Experience
7.8
A mix of positives and negatives, resulting in a satisfactory stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 01:29

Property Description

Elegant Hotel in Central Copenhagen

Individually Designed Rooms: Experience modern décor, flat-screen TVs, and free WiFi in each uniquely styled room. Relax in the spacious accommodations featuring cable TV, black tiled bathrooms, and cozy armchairs. Enjoy stunning views of Copenhagen’s bustling city centre from select rooms.

Nordic Cuisine and Popular Bar: Delight your taste buds with Nordic cuisine prepared using seasonal ingredients and organic produce at the in-house restaurant. Unwind at the popular bar while sipping on your favorite drink and taking in the vibrant atmosphere.

Prime Location: Explore nearby attractions like Tivoli Gardens and Strøget shopping street just a short walk away. With Copenhagen International Airport a convenient 10 km distance, your stay at Scandic Palace Hotel promises both luxury and convenience.

Book your stay now to indulge in a blend of elegance, comfort, and top-notch hospitality at Scandic Palace Hotel.

Important information:

Please note that hotel services vary during the Christmas and New Year holidays. Contact the hotel directly for more information.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CPH

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible at a location nearby (reservation is needed) and costs DKK 380 per day.

Location

Property Accessibility

Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type: Electric
  • Entrance Door Width: 80
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: Yes
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: Yes
Show all accessibility features

Guest Reviews

7.8
Based on 6015 reviews
Cleanliness: 6.53
Service: 8.5
Location: 9.04
Room Quality: 7.49
Amenities: 7.02
Value for Money: 7.98
Food and Beverage: 8.03
Overall Experience: 7.8
T
Trine couple dk
8
2026-05-23 via Nuitee
A
Adriana family_with_children ar
10
Pros:

Nosotros no desayunabamos. La ubicación excelente.

2026-05-23 via Nuitee
C
Carol solo_traveller ca
8
We enjoyed the property very much, staff were very helpful, friendly and alway accommodating. The breakfast was perfect,
Pros:

It was a perfect location.

Cons:

There was no English TV and no movie channel.

2026-05-23 via Nuitee
W
Wolfgang family_with_children de
8
2026-05-22 via Nuitee
F
Fred couple de
8
Wunderschönen
2026-05-21 via Nuitee
D
Dr. Diogo couple pt
10
2026-05-21 via Nuitee
M
maria soledad couple cl
9
2026-05-20 via Nuitee
S
Sonja couple de
8
2026-05-20 via Nuitee
J
Jose Eduardo couple ar
10
Exelente hotel
Pros:

El personal de recepcion superamable y servicial.

2026-05-20 via Nuitee
S
Siew Kit couple my
8
On the costly side
Pros:

Good layout and spacious room,

Cons:

Basin is too small only fit for washing Hanis , bathtub is taking up too much space making the toilet congested, I think that is the reason for the small basin to open up slightly more space.

2026-05-20 via Nuitee
D
Dennis solo_traveller se
8
2026-05-20 via Nuitee
I
Ian solo_traveller au
8
Cons:

One elevator out of service for whole week. With only one elevator serviceable, very busy at breakfast and checkout time.

2026-05-19 via Nuitee
S
Sabine extended_group nl
7
Prima verblijf voor stedentrip
Pros:

De locatie was helemaal top, om de hoek van de winkelstraat en op loopafstand van veel bezienswaardigheden en restaurants. De kamers waren ruim, bedden waren ook ruim en sliepen lekker en het ontbijt was uitstekend.

Cons:

De kamers waren erg gehorig, je hoort de buren praten. Er is een apart toilet (handig!) en een 2e badkamer met douche. Deze staat alleen in het midden van de ruimte waardoor alles nat wordt. Een tip om hier ook een spiegel boven de wasbak te hangen.
De kamers waren ook erg smoezelig, zowel de vloerbedekking als de stoelen zaten vol met vlekken.

2026-05-19 via Nuitee
N
Nicola solo_traveller ch
7
Pros:

l’edificio e la posizione

Cons:

l’atmosfera decadente nel senso di mancanza di manutenzione

2026-05-19 via Nuitee
D
Delia solo_traveller ch
10
2026-05-19 via Nuitee
E
Elisabeth couple no
8
Utmerket beliggenhet, nydelig frokost
Pros:

Beliggenheten er perfekt. Kort avstand til alt. Frokosten var meget bra. Gode senger.

Cons:

Dusjen fungerte dårlig

2026-05-19 via Nuitee
M
Markus solo_traveller de
10
Pros:

Für unseren Aufenthalt hätte das Hotel die perfekte Lage

2026-05-19 via Nuitee
S
Sinem solo_traveller tr
10
Tekrar geleceğiz en yakın zamanda ❤️
Pros:

Konumu temızlıgı calısan orsonel guleryuzlu ve cozum odaklı

Cons:

Begenmedıgımız bırsey yok

2026-05-17 via Nuitee
V
Ville solo_traveller fi
9
2026-05-17 via Nuitee
K
Kristin family_with_children no
8
2026-05-17 via Nuitee