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Facilities
Property facilities
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Fitness facilities
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WiFi available
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Parking
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Non-smoking rooms
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Air conditioning
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Fitness center
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Swimming pool
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24-hour front desk
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Restaurant
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Room service
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Business center
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Heating
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Pets allowed
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Lift / Elevator
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Bar
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Fax/photocopying
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Golf course
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Facilities for disabled guests
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Ironing service
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Meeting/banquet facilities
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Sauna
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Dry cleaning
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Valet parking
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Non-smoking throughout
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Private parking
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Outdoor pool
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Sun terrace
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Daily housekeeping
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Designated smoking area
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Accessible parking
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Shared lounge/TV area
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Parking garage
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Concierge service
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Special diet menus - on request
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Wheelchair accessible
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Allergy-free room
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Outdoor pool - seasonal
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Kid meals
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ATM/cash machine on site
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Lockers
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Pool with view
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Toilet with grab rails
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Evening entertainment
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Lower bathroom sink
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Higher level toilet
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Pool bar
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Emergency cord in bathroom
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Outdoor furniture
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Sun loungers or beach chairs
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Wine/champagne
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Coffee Shop on site
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Shallow end
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Kids' pool
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Fence around pool
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Steam room
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Fitness/spa locker rooms
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Visual aids: Braille
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Auditory guidance
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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Sanitized tableware & silverware
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Physical distancing in dining areas
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Key access
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CCTV in common areas
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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Security alarm
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Key card access
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Live music/performance
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Happy hour
Review Highlights
Categories
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Property Description
Luxurious Accommodations
Experience the epitome of comfort and style at InterContinental Kansas City at the Plaza. The spacious rooms, adorned in warm colors, offer a perfect blend of relaxation and functionality. Enjoy the convenience of in-room safety deposit boxes, a desk, and a coffee maker for your comfort.
Fine Dining Experience
Indulge in a culinary journey at American Slang, the hotel's premier restaurant offering delectable dishes for breakfast, lunch, and dinner. Savor exquisite flavors and exceptional service in a sophisticated setting, creating a memorable dining experience during your stay.
Prime Location
Located adjacent to the iconic Country Club Plaza, our hotel provides easy access to renowned attractions such as the Nelson-Atkins Museum of Art and the University of Missouri at Kansas City. With a plethora of amenities including an outdoor pool and a 24-hour gym, InterContinental Kansas City at the Plaza ensures a memorable and convenient stay for all guests.
Book now for an unforgettable stay at InterContinental Kansas City at the Plaza!
Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.
Location
Guest Reviews
We had a wonderful experience at the Intercontinental!
Breakfast was delicious, rooms were clean and spacious, and the balcony was a beautiful place to relax at the end of the day. We will absolutely be returning! Above all of that, the kindness shown by the front reception staff was above and beyond. Thank you specifically to Sam, Erica, and Gavin. Yall were the cherry on top of a beautiful hotel stay.
My family and I stayed at the InterContinental Kansas City on the Plaza (InterContinental Kansas City At The Plaza) from July 31 to August 2 for a girls weekend with my kids. I bought one drink at the hotel bar, $13 plus a $1 tip, and closed my tab immediately.
Days later my credit union flagged suspicious activity on my card from this hotel. When I checked, there was a $241 pending charge I never authorized. At checkout, the Front Office Manager investigated and confirmed that the bartender had altered my $1 tip to over $200 in their system.
I filed a formal complaint, spoke with hotel management, and the corporate office. The GM’s own written response admitted to the charge being “erroneously authorized” and offered to comp my $13.56 drink (which has yet to occur). A comped drink does not address over $200 that was taken from my account without my consent.
I have since disputed the charge with my bank, filed with IHG corporate, and I am now considering a police report. It has been almost 4 weeks with no real resolution and no refund.
If this can happen to me, it can happen to any guest paying with a card at this property. Guests deserve to know their payment information is safe here.
IHG Hotels & Resorts, this needs to be made right.
#InterContinental #IHG #ConsumerProtection #KansasCity
Melinda was very nice and always ready to help with anything I need
Amazing everything, Melinda made every day be amazing.
We're in KC with 3 kids for a business trip. My 3 young kids had the best time up in the it's concierge lounge with Don & Melinda Jones. The breakfast options were just what we needed. The beds were comfy & rooms were modern. We did have a small mini fridge. Highly recommend adding the the concierge's lounge to your reservation!!
Plumbing challenges. Toilet flush did not work. Bathroom sink drained very slowly. Staff was attentive and assisted professionally. Food was very good at breakfast and dinner was challenged.
Our stay went very well. Great hospitality. Melinda and david in concierge did everything within their power to make our stay memorable. Ms. Roxanne and Billy were phenomenal and helped us with everything for our morning breakfast to our pool adventure. They were there to guide and serve us the entire time! I will definitely be coming again and hope that they are all working the day we do
The location was great and the we enjoyed going to the restaurant and concierge room. Melinda Jones was amazing and so nice at the coffee station, David was welcoming in the concierge room. Billy and Roxanne treated us so well during our time in the restaurant.
I stayed at this hotel 3 times with my family and we always have the best time. The service is amazing. I would highly recommend. A special thank you to Keva!! She made our stay so wonderful!! What a gem to have on your staff!!
The location.
There were stains in the carpet and sofa, dirty marks on the doors and walls. It was filthy and I felt terrible not having a clean enough space for my toddler to play. The staff was unhelpful when I brought up concerns. It did not feel well kept. Paying for parking is also ridiculous after paying to stay in the hotel. The meals took forever to be delivered.
The hotel needs a face lift and the amenities keep shrinking. They went from having the best concierge lounge to an awful one with cheep booze and bad food. The only highlight is the help is great.
The view, the pool, the restaurant and bar, and the music playing in the lobby
Nothing
I liked the swimming pool area
The bathrooms are small, the food quality from the restaurant aren't the best quality, have to pay 35$per day for parking, no microwave in the room and the normal king room's balcony view was a bit of a ugly view. This was the worst IHG hotel I've ever visited. Was also charged incorrectly and without consent for 220$... Had a special request to make up the room for my wife's birthday on booking.com....they never got back to me and nothing was done to my room... Will have to wait a week for my incedental refund of 100$ and also the incorrectly charged amount of 220$
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