Hotel & Suites Arges - Centro Chetumal

Hotels
7.9 (1268 reviews)
Lazaro Cardenas, 212 Centro , Chetumal , MX

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Business center
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Spacious rooms
Great location
Cons:
Cleanliness issues
Poor amenities

Categories

Cleanliness
6.43
Multiple mentions of dirty linens, terrible bathroom conditions, and odors.
Service
8.9
Staff was helpful, but there were complaints about cleanliness and maintenance.
Location
9.44
Positive reviews regarding central location and accessibility.
Room Quality
7.89
Rooms were spacious and comfortable, but some issues with maintenance.
Amenities
6.92
Pool was in poor condition, affecting overall guest experience.
Value for Money
7.38
Mixed feelings; some felt overpriced considering issues mentioned.
Food and Beverage
7.93
Mixed sentiment with some positives mentioned about the restaurant.
Overall Experience
8.3
A mix of significant positives and negatives leading to a balanced overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 23:48

Property Description

Luxurious Amenities and Convenient Location

An outdoor pool and free WiFi await you at Hotel & Suites Arges - Centro Chetumal, a gem less than 1 km from Chetumal Bay. Indulge in the à la carte restaurant and the convenience of a 24-hour supermarket on-site.

Comfortable Accommodation

Relax in air-conditioned rooms featuring cable TV and a private bathroom. The simple décor and tiled floors create a cozy ambiance for your stay.

Culinary Delights and Refreshing Drinks

Savor Mexican, International, and Arabic cuisine at Mantura Bistro Garden Restaurant. Afterward, unwind with a drink at the poolside bar.

Book your stay at Hotel & Suites Arges - Centro Chetumal now for a memorable experience in Chetumal!

Important information:

In the event of an early departure, the property will charge you the full amount for your stay.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CTM

Location

Guest Reviews

7.9
Based on 1268 reviews
Cleanliness: 6.43
Service: 8.9
Location: 9.44
Room Quality: 7.89
Amenities: 6.92
Value for Money: 7.38
Food and Beverage: 7.93
Overall Experience: 8.3
C
Cristian • extended_group • bz
7
Not bad for a quick overnight
Pros:

The location

Cons:

How the hotel was kept. Stuff were broken and visible mold

2026-10-16 • via Nuitee
F
Franchini • couple • ch
8
Pros:

Chambre spacieuse et propre
Lit confortable
Douche avec eau chaude

2026-09-15 • via Nuitee
F
Fitz84 • solo_traveller • de
4
Pros:

- central hotel
- loft is big
- huge fridge, good air-conditioning

Cons:

- we asked the receptionist for help with a phone call, there was literally no interest to help us, neither at check-in in the evenings nor in the mornings
- we had to tell the service personell when we would arrive (we did), yet when we entered the loft it was unbearably hot
- bathrooms were very smelly

2026-09-02 • via Nuitee
Y
Yve11 • solo_traveller • bz
9
2026-09-01 • via Nuitee
C
Chan • family_with_children • mx
8
Great location but old.
Pros:

Location

Cons:

Hotel is old.

2026-08-25 • via Nuitee
B
Bejar • solo_traveller • mx
8
2026-08-07 • via Nuitee
B
Brandon • extended_group • bz
10
2026-08-05 • via Nuitee
M
Marcello • extended_group • bz
5
Disappointed. Will not stay again
Pros:

Location was in downtown and in walking distance to stores and some food options.

Cons:

At check-in, the AC in our first room did not work, so we were changed to another room.
In the second room, the toilet did not function, and we had to fill water from the shower to flush it.
Thirdly, the WiFi did not work for the three days we stayed.
Overall it was a unpleasant stay.

2026-08-04 • via Nuitee
J
Julio Cesar • solo_traveller • mx
7
Pros:

Instalaciones descuidadas

Cons:

Inmueble

2026-07-21 • via Nuitee
J
Johannes • family_with_children • dk
6
Pros:

Fint til en enkelt overnatning

2026-07-19 • via Nuitee
G
Garcia Santiago • solo_traveller • mx
10
2026-07-17 • via Nuitee
S
Sanchez • solo_traveller • mx
1
Cons:

El recepcionista de la tarde pésimo servicio, uno de los dias nos quedamos sin agua cuando nos bañamos y los otros dias no habia agua fría

2026-07-07 • via Nuitee
J
Jonathan • family_with_children • bz
8
2026-07-05 • via Nuitee
V
Vincenzo • couple • ca
5
2026-07-03 • via Nuitee
F
Faustino • solo_traveller • mx
9
Pros:

La ubicación del hotel

Cons:

Nada, todo fue bueno ya que mi instancia fue muy corta

2026-07-02 • via Nuitee
H
Halle • solo_traveller • bz
10
Pros:

I love d service. The persons at the front desk was awesome.

2026-06-29 • via Nuitee
G
Geovanni • couple • mx
10
Pros:

Todo perfecto

Cons:

La tele no funcionaba

2026-06-28 • via Nuitee
B
Brigitte • couple • fr
3
Chambre vieillotte en centre ville
Pros:

Hôtel bien situé avec petit parking… mais quelques places seulement

Cons:

Chambres très vieillîtes ; salle de bain pleine de calcaire et d un autre temps ; matelas défoncé ; seule la réception est agréable.

2026-06-26 • via Nuitee
E
Edgar • solo_traveller • mx
10
2026-06-23 • via Nuitee
I
Isabel • couple • gb
8
2026-06-23 • via Nuitee