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Hotels
8.3 (292 reviews)
4, Yeondong 12-gil , Jeju , kr

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Business center
Heating
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable beds
Cons:
Cleanliness issues
Room condition discrepancies

Categories

Cleanliness
7.59
Several reviews indicated issues with cleanliness, including dirty rooms and carpets.
Service
9.06
The staff were frequently praised for their friendliness and willingness to assist guests.
Location
9.1
Multiple reviews highlighted the hotel's great location with easy access to cafes, restaurants, and shopping.
Room Quality
7.55
Some guests mentioned that rooms were not as depicted in photos and had cleanliness issues.
Amenities
8.58
Amenities like a gym and running track were appreciated, although some expect more options.
Value for Money
8.04
General sentiment suggested it was a good stay regarding the price, but some amenities were a bit costly.
Food and Beverage
8.09
Breakfast received praise, but some remarked it could be a bit expensive.
Overall Experience
8.36
Overall, guests indicated a positive experience with some noted issues, justifying the target rating.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 20:27

Property Description

Central Location in Jeju
Hotel Alice and Trunk, conveniently located in the heart of Jeju, offers a 4-star experience with free WiFi, a bar, and complimentary private parking.

Comfortable and Well-Equipped Rooms
Guests can enjoy air-conditioned rooms with modern amenities including a desk, kettle, fridge, safety deposit box, and a flat-screen TV. The private bathrooms feature a bidet, and each room is furnished with quality bed linen and towels.

Convenient Facilities and Nearby Attractions
With a 24-hour front desk and business centre, Hotel Alice and Trunk ensures a hassle-free stay. Explore nearby attractions like Shilla Duty Free and Jeju National Museum, with Jeju International Airport just 4 km away.

Ready to experience luxury and convenience in Jeju? Book your stay at Hotel Alice and Trunk now!

Important information:

Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CJU

Location

Guest Reviews

8.3
Based on 292 reviews
Cleanliness: 7.59
Service: 9.06
Location: 9.1
Room Quality: 7.55
Amenities: 8.58
Value for Money: 8.04
Food and Beverage: 8.09
Overall Experience: 8.36
E
Emma H • solo_traveller • nz
7
Modern clean hotel in a great location
Pros:

easy and tidy, This hotel caters for business and family and has everything that you need. The bed was very good and the view from the room pleasant. Check in and out was easy.

2026-08-19 • via Nuitee
R
ROBERTA • solo_traveller • it
10
2026-08-18 • via Nuitee
慧琳 • family_with_children • tw
10
2026-08-13 • via Nuitee
慧琳 • family_with_children • tw
10
2026-08-13 • via Nuitee
怡婷 • couple • tw
6
照片與實際有落差
Pros:

員工熱情服務佳。

Cons:

房間乾淨度待加強，有不明黑色的蟲兩三隻，房間實際狀況與氛圍感覺與圖片有落差，實際上較舊也較暗，空間也和圖片看起來小很多。

2026-08-05 • via Nuitee
2
23 • solo_traveller • sg
2
2026-07-16 • via Nuitee
C
CHIPING • couple • tw
10
下次會再來
Pros:

服務人員態度親切熱情，中文能力很強👍

Cons:

熱水水壓不足

2026-07-13 • via Nuitee
X
Xiayu • solo_traveller • gb
8
Perfect location good value for money
Pros:

good location and good value for money

Cons:

entrance is a bit small, facilities are a little old

2026-07-02 • via Nuitee
K
Kuan Hsien • solo_traveller • tw
9
Pros:

市中心，蓮洞商圈旁邊，逛街很方便
房間空間很大，乾淨，標準的飯店模式
免洗拖鞋很優質，不是一般那種一腳就採到地上的紙片
櫃檯很多會講中文的
高樓層景觀不錯

2026-06-28 • via Nuitee
I
Immacolata • couple • it
8
Jeju on the road
Pros:

Struttura bella, pulita ed accogliente. Staff molto gentile e disponibile!Hanno un garage per le macchine ma se troppo grandi è comunque facile trovare parcheggio!

2026-06-28 • via Nuitee
지아지율아빠 • solo_traveller • kr
4
Pros:

위치

Cons:

앨리스때보다 서비스 지수가 많이 하락함..
데스크 자체도 외국인들만 있어서 요청사항을 재차확인..
이전에는 객실에서 비품 요청하면 가져다 줬는데
1층가서 가져가라 함.. 그마저도 원하는 품목이 아님..
한두번 이용한것도 아니라 욕조객실 생겨서 이용해봤는데 욕조사이 커텐에 곰팡이가..
자주 이용했던곳이라 많이 아쉬움

2026-06-12 • via Nuitee
I
Inès Blin • couple • fr
9
Pros:

Chambre très comfortable, emplacement dans le centre-ville de Jeju-si. Nous avons passé un très bon séjour !

2026-05-31 • via Nuitee
S
sabrinakhen • extended_group • fr
8
Pros:

La réactivité du personnel suite à un soucis de réservation
Le petit-déjeuner typiquement coréen

Cons:

La moquette dans la chambre

2026-05-24 • via Nuitee
S
Susana • couple • es
8
Buena relación calidad precio
Pros:

Comodidad de la habitación, tiene un sitio con máquinas para hacer una rutina básica de gym

2026-05-08 • via Nuitee
M
Michiel • extended_group • nl
5
Underwhelming
Pros:

Location was near a busy street with restaurants and bars. Free (mechanical) car park at the hotel.

Cons:

The given rooms did not rate 4 stars as the hotel claims to have. Room floors and wall were stained and in the badroom there was just an on off hot/cold watertap. The staff didn’t understand and speak English.

2026-05-07 • via Nuitee
K
Kah Mun • solo_traveller • sg
10
Pros:

Location .

2026-05-02 • via Nuitee
M
Mieke • family_with_children • be
6
Practical location, but not a good pick if you are looking for a long nice stay.
Pros:

We needed to take an early flight, so the location of this hotel (10 min by taxi to the airport) was perfect. Beds were comfortable and the staff was very friendly.

Cons:

The hotel looked overall worn out, quite different from the shiny pictures on Booking. The doors make a loud beeping noise if you did not close them immediately (and even if you do sometimes), the airco was difficult to operate and left us in 25 degrees for half of the night, and the room smelt very musty when we arrived (luckily keeping the window open for a few hours solved most of it).

2026-04-14 • via Nuitee
J
Jaybird04 • solo_traveller • kr
9
2026-04-10 • via Nuitee
I
IRENE • couple • au
8
Pros:

Location is excellent
Bar and restaurant very nice

Cons:

Breakfast very basic
Didn’t have stock
There was a smell in the room that didn’t go away..think it was the carpet had to leave window open all night

2026-04-08 • via Nuitee
D
Dinh • couple • vn
10
Pros:

Every things, the staffs are nice and helpful

Cons:

Nothing

2026-04-03 • via Nuitee