Mitsui Garden Hotel Ginza-gochome

Hotels
•
Mitsui Garden
8.4 (2868 reviews)
Chuo-ku Ginza 5-13-15 , Tokyo , JP
+81 3-6226-5131

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Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Heating
Lift / Elevator
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Review Highlights

Pros:
Great central Ginza location
Consistently clean rooms and property
Friendly and helpful staff
Good breakfast
Onsen / relaxing atmosphere (mentioned)
Convenient access to public transport and shops
Cons:
Rooms are generally very small / limited storage
Beds described as too soft or too small / often against wall
Limited or no view in many rooms
Occasional service failures (lost/removed item reported)
Missing in-room tea/coffee in some instances
Perceived mismatch between price/star level and room size

Categories

Cleanliness
9
Multiple reviews explicitly praise the hotel and rooms as clean and comfortable; overall cleanliness is consistently noted as a strength.
Service
8.2
Staff are frequently described as friendly, helpful and attentive (luggage storage, welcoming). However there are notable negative service incidents (lost/removed package, a review stating 'service deficiency' and missing amenities on arrival) that lower this score slightly.
Location
9.6
Location in the heart of Ginza is repeatedly praised (walking distance to trains, shopping, convenient access); location is a clear standout across many reviews.
Room Quality
6.5
Many guests report very small/tiny rooms, limited wardrobe/storage, beds that are too soft or oddly placed (against wall), limited view and neighboring buildings close to windows — room size and layout are the most common complaints.
Amenities
8.6
Amenities receive positive mentions (onsen, kettle, ironing board, complimentary goods) though a few reviews note missing in-room tea/coffee machines or limited room features; overall amenities are good for the hotel class.
Value for Money
7.6
Mixed perceptions: some guests call it good value while others feel it is overpriced or misleading on star level given small room sizes and bed issues, reducing perceived value.
Food and Beverage
8.8
Breakfast is specifically called 'excellent' in several reviews; a number of guests praise the F&B offering while some did not try it, so overall sentiment is positive.
Overall Experience
8.9
Overall stays are generally positive — excellent location, cleanliness and friendly staff — but are tempered by recurring room-size and occasional service issues, yielding an overall positive but not perfect experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:05

Property Description

Luxurious Accommodation
Mitsui Garden Hotel Ginza-gochome in Tokyo offers air-conditioned rooms with modern amenities like a flat-screen TV and private bathroom. Guests can enjoy the convenience of a safety deposit box and free WiFi during their stay.

Convenient Facilities
This 4-star hotel features a fitness centre, restaurant, and 24-hour front desk for guests' comfort. Luggage storage space is also available. The property's non-smoking policy ensures a pleasant environment for all visitors.

Prime Location
Located just 400 meters from Nihon Tenji Seitei no Chi, this hotel is near popular attractions like Nissan Crossing and Ginza Station. With Tokyo Haneda Airport only 15 km away, Mitsui Garden Hotel Ginza-gochome is the perfect choice for both leisure and business travelers.

Book your stay at Mitsui Garden Hotel Ginza-gochome now to experience luxury and convenience in the heart of Tokyo.

Important information:

An accommodation tax per person, per night is not included in the price and must be paid at the property.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.4
Based on 2868 reviews
Cleanliness: 9
Service: 8.2
Location: 9.6
Room Quality: 6.5
Amenities: 8.6
Value for Money: 7.6
Food and Beverage: 8.8
Overall Experience: 8.9
C
Cinthia • extended_group • us
10
Great hotel in a great location
Pros:

Hotel was clean, accessible by public transportation and staff was friendly.

2026-10-30 • via Nuitee
L
Latifa • couple • es
8
2026-10-29 • via Nuitee
G
Guillermo • extended_group • ar
9
2026-10-26 • via Nuitee
T
tao • couple • cn
10
2026-10-26 • via Nuitee
M
Mary Ann • extended_group • us
10
Homey Ginza Respite
Pros:

The hotel is situated in the heart of Ginza, with warm welcoming feel.

2026-10-25 • via Nuitee
D
Douglas • solo_traveller • us
8
Cons:

The rooms are very small, but clean and comfortable.

2026-10-25 • via Nuitee
M
Metinee • couple • th
10
Pros:

The location was superb! The onsen was an additional plus side. Rooms were bigger than expected.

Cons:

The beds we too soft. Stayed 10 days. My back suffered from the too soft mattress

2026-10-24 • via Nuitee
J
Jevgenija • extended_group • lv
10
2026-10-24 • via Nuitee
M
Melek • couple • tr
4
Hayal kırıklığı
Pros:

Konumunu

Cons:

Hizmet eksikliği,su ilk gün var,çay kahve makinesi yok

2026-10-23 • via Nuitee
N
NOORA • extended_group • bh
9
2026-10-22 • via Nuitee
D
Dennis • couple • au
8
Clean, comfortable, good location
Pros:

Clean and close to everything in Ginza shopping district. Walking distance to train station. Friendly staff. 7-11am Lawsons round the corner.

Cons:

Room was tiny. Not much of a view or sunlight if you’re given a room adjacent to the next building.

2026-10-21 • via Nuitee
W
William • couple • us
10
Great stay, great location.
Pros:

The room was very nice and comfortable. Breakfast was excellent.

2026-10-21 • via Nuitee
S
Stuart • solo_traveller • gb
9
Pros:

Z

Cons:

No view

2026-10-20 • via Nuitee
W
Wiśniewski • couple • pl
9
2026-10-20 • via Nuitee
E
Eriko • family_with_children • nz
10
Had a comfortable stay, with friendly and attentive staffs.
Pros:

Friendly staff, facilities, cleanliness, compleme tary goods in the room, good location.

Cons:

None

2026-10-19 • via Nuitee
G
Guillermo • solo_traveller • ar
9
Pros:

Ubicación y limpieza

Cons:

La habitación no tenía espacio guardarropa.

2026-10-18 • via Nuitee
E
Erica • family_with_children • fi
8
2026-10-18 • via Nuitee
T
thao • couple • us
8
2026-10-18 • via Nuitee
H
Helen • couple • gb
10
2026-10-17 • via Nuitee
M
MaryEllen • solo_traveller • us
9
2026-10-17 • via Nuitee