Lato Boutique Hotel

Hotels
8.1 (2126 reviews)
15 Epimenidou Street , Heraklio Town , GR
+30 281 022 8103
[email protected]

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Paid
Children allowed
Pets allowed

Facilities

Free WiFi
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
Family rooms
Pets allowed
Lift / Elevator
Laundry
See all facilities

Review Highlights

Pros:
Excellent central location and sea/port views
Helpful and friendly staff in many reports (accommodation after ferry cancellation, upgrades)
Good breakfast and rooftop/Herbs Garden view
Large nearby port parking
Walkable to restaurants, shops and transport
Cons:
Inconsistent cleanliness (reports of dust, dirty cups/glasses)
Small rooms and some small/double beds; rooms in need of renovation
Occasional check-in/service issues (late-night slow response, lack of smile)
Slow elevator and some tired plumbing
Night-time aircraft noise in area

Categories

Cleanliness
7
Mixed reports: some guests called rooms 'very clean', while others reported dust, dirty cups/glasses and overall disappointing hygiene—cleanliness is a clear area for improvement.
Service
8.6
Generally helpful and friendly staff (warm welcome, accommodating after ferry cancellation, upgrades), though isolated negatives include a poor late-night check-in experience and a comment about a lack of smile at reception.
Location
9.4
Consistently praised: very central to Heraklion, close to the fort, marina, restaurants and shops; excellent port/sea views and walkable to key points (also convenient for airport/short stay).
Room Quality
7.2
Frequent complaints about small rooms (especially triples), small/double bed size, old/worn furniture and need for renovation; some positives (comfortable bedding, nice décor in certain rooms).
Amenities
8
Good assets: large nearby port parking, roof terrace/Herbs Garden and breakfast service; downsides include a slow elevator and some tired plumbing.
Value for Money
8.1
Standard quality for this hotel tier
Food and Beverage
8.5
Breakfast is highlighted positively by multiple guests (described as 'top' and staff praised); no major negative comments about F&B.
Overall Experience
8
Overall positive for short/one-night stays (convenient location, good views, friendly staff), tempered by room size, occasional cleanliness issues and some check-in/service hiccups.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:05

Property Description

Lato Boutique Hotel is a 4* hotel of 54 rooms, most of which overlook the Venetian Port of Heraklion. Right above the old harbor with unrestricted views to the Venetian fortress, it offers business and leisure travelers outstanding services and comfort, in a central location, with 24/7 service all year round.

Important information:

Kindly note that the Herbs' Garden rooftop restaurant operates from mid April till late October, and Brilliant Restaurant operates from early November till mid April.

Please note that smoking is not permitted inside the building (public areas & guest rooms). A room recovery fee will be given to guests who do not comply in order to cover the extensive cost of restoring guest rooms to a smoke-free condition.

Please note that guests who travel with small pets will be charged with 25 euros per pet, per stay. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: HER

Property Policies

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed. A cot for children up to 2 years is free of charge.

  • Age restriction

    Guests must be at least 18 years old to check in.

  • Parking

    A parking garage is available.

  • Internet

    WiFi is available and is free of charge.

See all policies

Location

Guest Reviews

8.1
Based on 2126 reviews
Cleanliness: 7
Service: 8.6
Location: 9.4
Room Quality: 7.2
Amenities: 8
Value for Money: 8.1
Food and Beverage: 8.5
Overall Experience: 8
P
Panagiotis • extended_group • gr
10
υπεροχη
Pros:

Το πρωινό ξεπέρασε τις προσδοκίες μας .
Η θέα από το δωμάτιο ήταν υπέροχη

2026-11-07 • via Nuitee
P
Poppy • family_with_children • gr
10
2026-11-07 • via Nuitee
G
Gabriele • couple • de
9
2026-11-07 • via Nuitee
P
Pikkumäki • couple • fi
10
Pros:

Ok

2026-11-06 • via Nuitee
A
AGGELOS • solo_traveller • gb
8
2026-11-06 • via Nuitee
N
Nikiforos • couple • gr
10
2026-11-06 • via Nuitee
D
Dunn • solo_traveller • us
8
2026-11-04 • via Nuitee
C
CEM • couple • tr
10
Good
Cons:

Carpark problem.

2026-11-03 • via Nuitee
W
William • couple • us
8
2026-10-31 • via Nuitee
A
Annette • couple • gb
10
Ideal spot
Pros:

Good size rooms. Very clean and central to Heraklion fort and marina. Staff very helpful

2026-10-30 • via Nuitee
S
Susanne • couple • cy
8
Zentrales Stadthotel in Heraklion
Pros:

Lage

Cons:

Das Doppelbett war extrem klein.

2026-10-28 • via Nuitee
Εστερ • family_with_children • nl
7
2026-10-27 • via Nuitee
A
Agapitos • family_with_children • gr
10
2026-10-27 • via Nuitee
A
anne • extended_group • fr
9
Séjour parfait
Pros:

L’emplacement et la décoration des chambres

Cons:

L’ascenseur était très lent

2026-10-26 • via Nuitee
S
Sergey • solo_traveller • ru
10
2026-10-26 • via Nuitee
M
MICHAIL • family_with_children • gr
3
Pros:

Η τοποθεσία είναι καλή

Cons:

Το κατάλυμα χρειάζεται ανακαίνιση στα δωμάτια.
Δεν υπάρχει καθόλου ηχομόνωση και τα έπιπλα είναι παλιά και φθαρμένα.
Το δωμάτιο ήταν πού μικρό για τρίκλινο.

2026-10-26 • via Nuitee
H
Herbert • solo_traveller • de
9
Gutes City-Hotel
Pros:

Gutes City- Hotel. Sauber und komfortabel. 10 Minuten zu Fuß zum gut organisierten Bus-Terminal. Viele Geschäfte und Restaurants direkt drum herum.

Cons:

Bis Mitternacht muss, wie bei allen Hotels in diesem Teil der Stadt, mit Fluglärm gerechnet werden. Ohrstöpsel empfehlenswert!

2026-10-25 • via Nuitee
J
Jean Charles • couple • fr
7
J A.I. passe une nuit puis suis allé à l’hôtel olive green
Pros:

La vue sur le port

2026-10-24 • via Nuitee
S
Sandrine • family_with_children • ch
8
2026-10-23 • via Nuitee
J
jean yves • couple • fr
7
Juste une nuit avant de repartir en France
Pros:

L’emplacement

Cons:

Le manque de sourire a l’accueil

2026-10-22 • via Nuitee