Best Western Hickory

Hotels
•
Best Western
8.8 (674 reviews)
1520 South 13th Avenue Drive Southeast , Hickory , US
+1 828-323-1150

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Comfortable beds
Cons:
Cleanliness needs improvement
Rooms a bit outdated
No lift available

Categories

Cleanliness
8.44
Several reviews mentioned cleanliness issues, such as needing improvement and a slight odor in the room upon arrival.
Service
9.41
Multiple reviews highlighted the friendly and helpful nature of staff, contributing positively to the service score.
Location
9.45
Many reviews praised the convenient location, close to various amenities and attractions.
Room Quality
7.9
Feedback indicated that while some rooms were comfortable, many were outdated, affecting the overall room quality.
Amenities
8.93
Amenities such as breakfast were generally received well, though there were mentions of unhealthy options available.
Value for Money
8.89
Guests found the pricing competitive compared to nearby options, thus reflecting good value.
Food and Beverage
8.44
Breakfast received positive feedback, although some mentioned a lack of healthy options.
Overall Experience
8.91
Guests largely enjoyed their stay, with most indicating a willingness to return despite some notable issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 04:24

Property Description

Deluxe Amenities and Convenient Location
Experience comfort and convenience at Best Western Hickory. Enjoy complimentary WiFi, a deluxe continental breakfast, and in-room microwave and refrigerator.

Relaxation and Recreation
Unwind by the outdoor pool, stay active in the fitness center, or catch up on work at the business center.

Nearby Attractions
Explore Hickory with ease - located off Interstate 40, minutes away from Hickory Metro Convention Center, Lenoir-Rhyne University, and Hickory Furniture Mart. Book now for a memorable stay!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Sat, Oct 31, 2026 until Mon, May 31, 2027
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: GSO

Location

Property Accessibility

Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type:
  • Entrance Leveled: No
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: No
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Guest Reviews

8.8
Based on 674 reviews
Cleanliness: 8.44
Service: 9.41
Location: 9.45
Room Quality: 7.9
Amenities: 8.93
Value for Money: 8.89
Food and Beverage: 8.44
Overall Experience: 8.91
W
Walter • solo_traveller • us
10
Pros:

The 2 ladies who run the breakfast were absolutely wonderful. My wife has diabetes and asked for eggs and a slice of bacon and they not only made it they brought it to the table. Thank you.

2026-09-13 • via Nuitee
K
Kenneth • couple • us
8
We will return if in the area.
Pros:

The room was clean and comfortable. The air conditioner was nice and quiet.

Cons:

My next visit I will be sure to ask for a ground floor room. The stairs were very far from my room and being over 80, I like them closer.

2026-09-10 • via Nuitee
S
Silencio • couple • fr
7
Clean spacious rooms and bed.
Pros:

Big clean king bed! Ice cold good functioning a/c. Frontdesk is friendly and willing to assist.

Cons:

Breakfast was all either very sugared or fatty. No healthy options besides an apple.

2026-09-08 • via Nuitee
J
Jim • solo_traveller • us
7
Nice property. Very clean
Pros:

Good choices for breakfast nice environment.

2026-09-07 • via Nuitee
G
Gibbs • solo_traveller • us
8
2026-09-02 • via Nuitee
A
Angela • couple • us
8
CLEAN, COMFORTABLE AND REASONABLE RATE FOR AREA
Pros:

LOCATION WAS GREAT FOR SHOPPING DURING DAY AND CLOSE TO OUR VENUE AT NIGHT.
BREAKFAST NOT SO MUCH, WAS JUST OK. PREMADE BISCUITS, FRUIT AND YOGURT

Cons:

AN ELEVATOR TO 2ND FLOOR WOULD HAVE BEEN VERY HELPFUL

2026-08-31 • via Nuitee
M
Monika • family_with_children • de
4
3-Sterne-Hotel mit zu hohem Preis für die Leistung
Pros:

Nichts. Nettes Personal.

Cons:

Die Luft im Zimmer war stickig, das Frühstück mickrig und das Hotel in die Jahre gekommen. Wer zu Kopfschmerzen oder Migräne neigt, sollte das Hotel meiden.

2026-08-29 • via Nuitee
T
Tyisha • couple • us
8
2026-08-27 • via Nuitee
P
Pernilla • extended_group • se
7
Pros:

Frukosten var enkel men det fanns ändå allt man kunde önska. Det var väldigt lyxigt med färska bär!

Cons:

Heltäckningsmatta på rummet som inte kändes så fräsch.

2026-08-24 • via Nuitee
E
Emily • couple • us
10
2026-08-13 • via Nuitee
B
bertot2023 • Solo travel
8
Nice people
Pros:

Carly went out of her way to take care of the Platinum member very appreciative for the friendly cleaning lady who I forgot her name

2026-08-11 • via Tripadvisor
L
Larry • couple • us
10
2026-08-05 • via Nuitee
S
Sandy • couple • us
8
We have stayed here before and will again
Pros:

It was clean and convenient

Cons:

It appeared people were permanent residents in some rooms

2026-08-03 • via Nuitee
A
Autumn • family_with_children • us
8
2026-07-20 • via Nuitee
R
Rob • couple • us
4
Not too good!
Pros:

Location

Cons:

No elevator,they didnt grant our request for a ground floor room,we were next to back door and vending machines which was very noisy! While we were out for the day the housekeepers came in our room unexpectedly and took all of our towels but they didnt leave clean ones and they didnt even clean our room,I had to go down to the front desk and get clean towels as they wouldnt bring them up to our room! The breakfast was definitely another disappointment was it was nothing more than microwave biscuits!!! We will never stay there again!!!!!

2026-07-15 • via Nuitee
T
Thomas • solo_traveller • us
9
2026-07-14 • via Nuitee
S
Summers • couple • us
8
Convenient
Pros:

It was convenient location, clean but a little dated. Good value for what we needed.

Cons:

Updating would be recommended

2026-07-13 • via Nuitee
S
Samantha • solo_traveller • us
10
2026-07-12 • via Nuitee
A
alicia • extended_group • us
8
2026-07-08 • via Nuitee
M
MILTON • solo_traveller • us
6
Not the best of the Best Westerns.
Pros:

The desk clerk, upon arrival, was very pleasant, professional, and accommodating.

Cons:

The room was dated, and the previous patchwork was completed in an incompetent manner, but the room was otherwise clean and comfortable. The morning crew not so much. I don't know which was more annoying, the television blaring in competition with loud top 40 music, the lack of anything resembling nutrition to eat for breakfast, or the lack of hosting by the employees; save for the lady in charge of the kitchen area, who was trying to do her job around the other employees who ignored the guests while attending to themselves. From maintenance to hospitality, management is lacking at this hotel.

2026-07-08 • via Nuitee