Mercure Hotel Düsseldorf City Center

Hotels
•
Mercure
7.7 (2969 reviews)
Am Stresemannplatz 1 , Düsseldorf , de

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Children allowed
Pets allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Terrace
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Delicious breakfast
Cons:
Rooms can be dated
Cleanliness issues
Bar closed on certain days

Categories

Cleanliness
6.35
Several reviews mentioned issues with cleanliness, including a room that smelled like sewage.
Service
8.31
General positive sentiment about staff being friendly and helpful, though issues reported weren't adequately addressed.
Location
8.35
Frequent mentions of central location and convenience, proximity to attractions and transport.
Room Quality
6.81
Mixed feedback on room quality, noting some rooms are dated and issues like air conditioning.
Amenities
7.84
Good amenities with complimentary items, though some items were not replenished.
Value for Money
7.8
Overall good value mentioned in relation to prices and quality, but impacted by some negatives.
Food and Beverage
8.84
Consistent praise for breakfast and food quality.
Overall Experience
7.32
Generally positive experience despite a few significant issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 00:41

Property Description

Central Location in Düsseldorf City Center

Located just 300 meters from the main train station, the Mercure Hotel Düsseldorf City Center offers convenience and accessibility for travelers visiting the vibrant city of Düsseldorf.

Comfortable and Well-Equipped Rooms

All non-smoking rooms at the hotel are air-conditioned and come equipped with satellite TV, coffee/tea facilities, and Wi-Fi internet access, ensuring a comfortable stay for guests.

Delicious Dining Options

Guests can enjoy a dining experience at the Quatre Saison restaurant, offering a mix of international and German cuisine with a terrace for al fresco dining. The L'apero bar is perfect for relaxing with small snacks, fine wines, and locally produced Altbier.

Experience the best of Düsseldorf at Mercure Hotel Düsseldorf City Center. Book now for an unforgettable stay!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DUS

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs EUR 25 per day.

Location

Guest Reviews

7.7
Based on 2969 reviews
Cleanliness: 6.35
Service: 8.31
Location: 8.35
Room Quality: 6.81
Amenities: 7.84
Value for Money: 7.8
Food and Beverage: 8.84
Overall Experience: 7.32
A
Aibek • extended_group • kz
6
Среднее
Pros:

Расположение

Cons:

Завтраки скудные

2026-05-23 • via Nuitee
K
Klaus • solo_traveller • se
7
Cons:

Alldeles för dyrt frukost

2026-05-23 • via Nuitee
M
Michael • couple • de
10
2026-05-22 • via Nuitee
A
Axel • solo_traveller • de
7
Gute Lage nahe Hbf, einfacher Komfort, freundlich
Pros:

Sehr gut zum Hauptbahnhof gelegen, Einfach und etwas in die Jahre gekommen aber in guten Zustand, Trotz Strassenlage sehr ruhig, Bad sehr sauber

Cons:

Leider hat es in meinem Nichtraucherzimmer sehr stark nach Zigarettenrauch gerochen. Alles etwas in die Jahre gekommen aber ansonsten gut gepflegt. Das Personal war professionell freundlich, da geht mehr :)

2026-05-20 • via Nuitee
M
Martin • solo_traveller • de
9
Mit dem diesmaligem Preis war ich sehr zufrieden. Auch weiter zu empfehlen
Pros:

Die Lage war Topp. Alle öffentliche Verkehrsmittel in der Nähe. Beim Frühstück gab es NICHTS zu beanstanden. Preis/Leistung war diesmal okay. Es waren wohl keine Messen oder Großveranstaltungen in der Stadt.

Cons:

Alles Topp diesmal

2026-05-18 • via Nuitee
O
Oussama • couple • nl
5
2026-05-17 • via Nuitee
E
Ewa • solo_traveller • de
9
2026-05-17 • via Nuitee
S
shinawe • solo_traveller • il
9
Pros:

המיקום מצוין במרכז העיר

Cons:

טוב יחסית

2026-05-17 • via Nuitee
M
Marc-alexander • solo_traveller • de
6
2026-05-17 • via Nuitee
A
Anjali • solo_traveller • in
10
2026-05-16 • via Nuitee
J
Jennis • extended_group • be
7
2026-05-15 • via Nuitee
A
Anne • couple • nl
8
2026-05-14 • via Nuitee
C
CRISTINA • extended_group • es
8
2026-05-13 • via Nuitee
A
Ankit • couple • in
8
2026-05-12 • via Nuitee
C
CRISTINA • extended_group • es
7
2026-05-12 • via Nuitee
M
Martin • solo_traveller • nl
5
Pros:

Locatie

Cons:

De kamer was sterk verouderd

2026-05-12 • via Nuitee
Y
YASUSHI • solo_traveller • jp
8
2026-05-11 • via Nuitee
A
Alexios • solo_traveller • gr
10
2026-05-11 • via Nuitee
S
Slegers • couple • nl
10
2026-05-09 • via Nuitee
E
Emma • solo_traveller • be
9
2026-05-08 • via Nuitee