Hilton Garden Inn Providence

Hotels
•
Hilton Garden Inn
8 (570 reviews)
220 India Street , Providence , US
+1 401-272-5577

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Business center
Heating
See all facilities

Review Highlights

Pros:
Friendly, helpful staff (quick check-in/out, retrieved lost items)
Excellent location and views
Cleanliness noted by many guests
Convenient for ferry/I-195 and local attractions
Comfortable bed reported by several guests
Good on-site facilities and accommodating staff
Cons:
Some rooms reported as unclean on arrival
Rooms/bathrooms described as dated
Bed firmness complaints (too hard / not comfortable)
Breakfast quality poor and sometimes charged separately
Parking and breakfast charged as extras
Plumbing issues reported (shower temperature/handle problems)
Limited gift shop/snack options for late arrivals
Occasional rude staff member and limited in-room TV channels

Categories

Cleanliness
7.3
Generally reported as clean by many guests, but multiple clear incidents of unclean rooms and housekeeping lapses were also mentioned.
Service
9.3
Staff repeatedly praised for helpfulness, quick check-in/out, returning lost items and going above and beyond; isolated reports of rude staff exist.
Location
9.5
Location repeatedly cited as a primary positive: central, convenient to I-195, ferry and attractions, with very good views.
Room Quality
7
Rooms described as dated by several guests; recurring comments about uncomfortable/too-hard beds and occasional plumbing issues.
Amenities
7.4
On-site amenities present (restaurant, bar, parking, gift shop) but some shortcomings: limited gift-shop options, paid parking, breakfast sometimes charged, broken toaster and occasional limited channel availability.
Value for Money
7
Perception of getting basic price then paying extras (breakfast, parking) lowered perceived value for some guests.
Food and Beverage
6.5
Multiple complaints about breakfast quality (weak coffee, limited options, toaster not working); on-site restaurant/bar hours and channel availability also noted as issues.
Overall Experience
10
Despite some notable negatives (dated rooms, intermittent cleanliness and F&B issues), the strong location, frequent praise for staff service, views and repeat satisfaction lead to a very positive overall impression for many guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:05

Property Description

Harbor Views and Convenient Amenities

Local Area Transfer Service and On-Site Restaurant

Guests at Hilton Garden Inn Providence can enjoy a hassle-free stay with a local area transfer service, on-site restaurant serving classic American dishes, and free Wi-Fi. The hotel's prime location overlooking Providence Harbor adds to the charm, while being close to the Customhouse Historic District in Providence city centre.

Comfortable Accommodations and Modern Facilities

Each guest room at Hilton Garden Inn Providence features a desk, cable TV, coffee-making facilities, and an adjustable bed for a restful night's sleep. Guests can also take advantage of access to the fitness centre and business centre, along with free on-site parking and express check-in and check-out services.

Dining Options and Nearby Attractions

The on-site Harbor Grill Lounge offers a relaxing spot for guests to unwind with a drink or light meal. With Brown University and the Providence Performing Arts Center just a short distance away, there's plenty to explore near the hotel. Book your stay at Providence Hilton Garden Inn for a memorable experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PVD

Location

Guest Reviews

8
Based on 570 reviews
Cleanliness: 7.3
Service: 9.3
Location: 9.5
Room Quality: 7
Amenities: 7.4
Value for Money: 7
Food and Beverage: 6.5
Overall Experience: 10
A
Abraham • couple • us
10
Perfect
Pros:

Absolutely everything from the view, to the friendly staff that were there to answer any questions I had no matter the time of day. Lots of things to do in the area too

2026-10-20 • via Nuitee
D
Davenport • couple • us
9
Friendly, clean and comfortable
Pros:

Wonderful friendly and helpful staff as the face of your business everyone here did a stellar job. The room was clean, and the bed was very comfortable.

Cons:

The gift shop could do with a few more healthy options for those traveling late in the evening, I know you have a restaurant on site but for those getting in after the restaurant has closed and having traveled all day it would have been nice to get more than one take out menu just for pizzas and burgers. perhaps offering something like a breakfast sandwich, little tubs of AVO or hummus or a little cheese and fruit plate.

2026-10-19 • via Nuitee
A
Ali • couple • us
8
2026-10-18 • via Nuitee
R
Robert • couple • au
9
2026-10-18 • via Nuitee
R
Robert • couple • au
9
2026-10-18 • via Nuitee
A
anthony • couple • us
7
Pros:

It was clean

Cons:

Bed was too hard traffic noise next to the highway was too loud

2026-10-15 • via Nuitee
E
Efrat • solo_traveller • il
9
2026-10-14 • via Nuitee
A
Anthony • couple • gb
10
2026-10-13 • via Nuitee
A
Anthony • couple • gb
10
2026-10-13 • via Nuitee
G
Grazia • couple • ec
9
Muy bien situado, el personal muy amable. Cumplió todas las expectativas.
2026-10-12 • via Nuitee
C
Can • solo_traveller • us
9
2026-10-10 • via Nuitee
K
Karen • couple • us
8
2026-10-08 • via Nuitee
M
Manisha • couple • us
10
2026-09-19 • via Nuitee
C
Colin • couple • gb
7
Room and bed comfortable enough.
Pros:

We stayed at 3 other hotels on our trip , all provided breakfast and car parking at no charge.

Cons:

You charge a basic price then add extras like breakfast and car parking! Not good!!

2026-09-18 • via Nuitee
L
LARRY • solo_traveller • us
9
2026-09-18 • via Nuitee
D
Debbie • couple • us
8
2026-09-17 • via Nuitee
Z
ZAID AL SHABIBI • solo_traveller • us
8
Pros:

Location is great. Staff are helpful and wonderful.

Cons:

The rooms and bathrooms are out dated

2026-09-12 • via Nuitee
E
Elizabeth • family_with_children • us
8
2026-09-11 • via Nuitee
J
Jacey • family_with_children • us
9
Pros:

I left my headphones and the staff was super helpful in getting them back to me after I flew back home. Super pleased with the customer service!!

2026-09-05 • via Nuitee
E
Evan • solo_traveller • us
10
2026-09-03 • via Nuitee