Novotel Lille Centre Grand Place

Hotels
•
Novotel
7.9 (1176 reviews)
116 Rue De L'hopital Militaire , Lille , FR
+33 3 28 38 53 53

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Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Heating
See all facilities

Review Highlights

Pros:
Central, convenient location
Helpful and friendly staff
Comfortable beds and quiet/soundproofing
Clean rooms reported by many guests
Parking nearby
Cons:
Aging bathrooms and plumbing issues (water evacuation, no hot water at times)
Sofa bed with thin/uncomfortable mattress
Small rooms for 3 adults and some cramped separate toilets
Air conditioning sometimes ineffective
Limited power outlets and some worn carpet/furnishings
Breakfast can be perceived as expensive or too basic

Categories

Cleanliness
7.2
Generally reported as acceptable — several guests note rooms are clean, but there are isolated issues (stained carpet, stained quilt, daily cleaning described as improvable).
Service
8.8
Consistently praised: staff described as very helpful, competent and pleasant across many reviews; reception praised for simplicity and reactivity.
Location
9.5
Very strong recurring positive: 'emplacement très central', 'location exceptional', easy access and close to centre/parking repeatedly mentioned.
Room Quality
6.4
Mixed to negative: comfortable beds noted but multiple comments about small rooms (for 3), aging bathrooms, ineffective AC, thin/poor sofa-bed mattress and some furniture/outdated amenities.
Amenities
6.6
Several practical issues reported: limited power outlets, problems with plumbing/water evacuation, lack of water in room at times, no sink in separate WC, aging bathroom fittings; parking nearby is a positive.
Value for Money
7.6
Generally seen as fair/good value by several guests ('worth the price', 'bon rapport qualité prix'), though some mention breakfast cost may feel high for what is offered.
Food and Beverage
7.4
Breakfast receives mixed praise — several guests praise a very good breakfast while others find it too classic or a bit expensive.
Overall Experience
9.7
Overall positive guest sentiment: many note a very good/excellent stay, calm environment and comfortable nights; strong staff and location lift the general experience despite specific room/amenity issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:05

Property Description

Central Location in Lille:
Situated in central Lille, the Novotel offers the perfect blend of modernity and old-world charm, with the Nouveau Siècle Convention Centre just steps away.

Spacious and Contemporary Rooms:
The Novotel Lille Centre Grand Place boasts spacious, comfortable rooms designed for both business and leisure travelers, featuring modern décor and ergonomic comfort.

Convenient Amenities:
Indulge in delicious à la plancha grill specialties at the Novotel Café, make use of the 6 meeting rooms, fitness centre, and WiFi access, all while being in close proximity to Lille's top attractions.

Ready to experience the best of Lille? Book your stay at Novotel Lille Centre Grand Place now!

Important information:

Please note that children under 16 years old can enjoy breakfast for free.

We are carrying out work in the lobby and the restaurant. Our common areas are closed for the time of the works. Nevertheless you will find our restaurant and the breakfast room, accessible from the outside gallery.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LTN

Location

Guest Reviews

7.9
Based on 1176 reviews
Cleanliness: 7.2
Service: 8.8
Location: 9.5
Room Quality: 6.4
Amenities: 6.6
Value for Money: 7.6
Food and Beverage: 7.4
Overall Experience: 9.7
E
Emmanuel • family_with_children • fr
8
Pros:

L'emplacement très central

Cons:

Ras

2026-10-31 • via Nuitee
T
ThomasVa • family_with_children • be
8
Pros:

Le personnel et l'emplacement était top

2026-10-30 • via Nuitee
M
Muriel • couple • fr
10
Très bien, nous allions à un concert
Pros:

Très belle chambre bien placé

Cons:

J ai oublier un chargeur dans la chambre j aurais aimé que on on m’appelle pour me le renvoyer

2026-10-30 • via Nuitee
N
Nicolas • family_with_children • be
9
Pros:

Emplacement
Accueil
Confortable

2026-10-27 • via Nuitee
K
Kathleen • solo_traveller • us
8
Good stay in a comfortable room in a great location.
Pros:

The location and the helpful staff.

Cons:

The drain in the sink smelled.

2026-10-27 • via Nuitee
M
mickael • family_with_children • fr
9
Pros:

L emplacement

Cons:

Le prix petit déjeuner

2026-10-26 • via Nuitee
C
christian • couple • fr
10
Bon séjour confortable et calme
Pros:

Cadre, décoration, emplacement, calme

Cons:

Petits pbs
Pas de point d’eau dans les wc . Il faut aller à la sdb ( pas proche) pour se laver les mains
La porte des wc ne ferme pas

2026-10-26 • via Nuitee
A
amanda • family_with_children • fr
10
definitely worth the price, great quality, professional employees
Pros:

clean, well located, great sound insulation, comfortable bed

Cons:

the one person fold-out bed is not comfortable

2026-10-24 • via Nuitee
E
ERIC • couple • fr
8
Séjour se passer agréablement avec un endroit calme et facile accès
Pros:

Accueil

Cons:

Le calme

2026-10-23 • via Nuitee
F
Frederic • family_with_children • fr
6
Pros:

L’emplacement

Cons:

Pas d’eau chaude le soir pour une douche 😡
Lit d’appoint peu confortable, matelas très léger

2026-10-23 • via Nuitee
D
Denise • family_with_children • nl
6
2026-10-23 • via Nuitee
M
marc • couple • fr
7
2026-10-21 • via Nuitee
N
Nathanael • solo_traveller • fr
8
2026-10-16 • via Nuitee
K
Karine • family_with_children • fr
9
2026-10-15 • via Nuitee
T
Thierry • extended_group • fr
7
Pros:

Emplacement

Cons:

Hôtel a moderniser

2026-10-11 • via Nuitee
D
Didier • family_with_children • fr
10
Très très bonne expérience
Pros:

Tout a été parfait

2026-10-08 • via Nuitee
S
Sandrine • solo_traveller • fr
10
2026-10-07 • via Nuitee
J
jules • extended_group • fr
9
Literie top
Pros:

La proximité du centre

Cons:

Les couloirs et Wc salle de bains un peu à rafraîchir

2026-10-07 • via Nuitee
V
Vincent • family_with_children • fr
8
Parfait pour un week-end
Pros:

L’Emplacement, la simplicité de l’accueil, la propreté des chambres. Le petit déjeuner

Cons:

Équipements salle de bain un peu vieillissants

2026-10-07 • via Nuitee
J
Julie • solo_traveller • gb
5
Pros:

The location was fab and the car park was next to it.

Cons:

The room was so small for 3 adults. The Aircon wasn't effective and we were boiling. Had to go down at 2am for water. The sofa bed had a very thin mattress and the quilt was stained. The separate toilet was tiny.

2026-10-07 • via Nuitee