Novotel Caen Côte de Nacre

Hotels
•
Novotel
8.1 (1315 reviews)
155 Rue de la Délivrande , Caen , FR
+33 2 31 43 42 00

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly staff
Great food
Good location
Comfortable beds
Cons:
Cleanliness issues
Basic room quality
Value for money concerns

Categories

Cleanliness
7.6
Some guests reported cleanliness issues such as dirty bathrooms and poor maintenance.
Service
9.1
The staff were often described as friendly, helpful, and welcoming.
Location
8.6
Well-located for visiting nearby attractions and public transport.
Room Quality
7.6
Rooms were described as basic and in need of updates, yet comfortable.
Amenities
8.1
Amenities like the heated pool and varied breakfast were positively noted, with some suggestions for improvement.
Value for Money
7.1
Some reviews indicated that the hotel was not considered cheap for the value received.
Food and Beverage
8.6
Guests appreciated the quality and variety of food, especially breakfast.
Overall Experience
8.1
Guests had a generally positive experience but noted areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 19:33

Property Description

Luxurious Accommodation
Indulge in comfort at Novotel Caen Côte de Nacre with well-appointed rooms featuring satellite TV and complimentary Wi-Fi.

Gastronomic Delights
Savor delectable traditional cuisine at the Gourmet Bar restaurant, promising a culinary experience to remember.

Family-Friendly Amenities
Enjoy a memorable family vacation with a heated outdoor pool, a children's playground, and free parking facilities.

Book your stay now at Novotel Caen Côte de Nacre for an unforgettable experience!

Important information:

Please note that children under 16 years old can enjoy breakfast for free.Swimming pool: Closed from Sun, Nov 1, 2026 until Wed, Mar 31, 2027
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: URO

Location

Guest Reviews

8.1
Based on 1315 reviews
Cleanliness: 7.6
Service: 9.1
Location: 8.6
Room Quality: 7.6
Amenities: 8.1
Value for Money: 7.1
Food and Beverage: 8.6
Overall Experience: 8.1
M
mia • extended_group • be
8
super !
Pros:

Locatie niet goed aangeduid. Borden verscholen door struiken soms. Maar voor de restalles prima !
Zelfs het weer was goed !

Cons:

aanduiding ligging hotel;

2026-09-14 • via Nuitee
M
Michela • solo_traveller • it
5
Cons:

La toilet che non funziona bene

2026-09-10 • via Nuitee
R
Robert • couple • nl
9
Fantastisch.........!
Pros:

Sfeervol hotel met goed ontbijt, vriendelijk en behulpzaam personeel, nette badkamer, en een goed restaurant, en natuurlijk leuk zwembad...................

Cons:

op het terras kussens op de stoelen........

2026-09-10 • via Nuitee
N
Nathalie • family_with_children • fr
5
Comportement d’un serveur à vomir!
Pros:

C’est un novotel.

Cons:

Mon mari a cassé sa chaussure. Du coup il avait mis un pantalon mais pas de bermuda et est venu nous rejoindre à table. Nous étions parties 20 mn avant lui. Par respect. Mais nu pieds, l’une des chaussures s’est fendue. Un «  serveur est venu, c’est mis à genoux et lui a expliqué combien il était indécent d’être nu-pieds, Pas acceptable. J’ai expliqué . Tres factuellement.
Mon mari était mortifié ( il a Parkinson, j’ai imaginé son effort pour enlever son bermuda, enfiler son pantalon seul, le fermer… pour que l’on ne voit pas ses pieds… et sa honte.
Et le serveur, au summum de son pouvoir et de ses collègues qui, goguenard, admiraient la représentation , à RÉPÉTE la leçon, textuellement !
J’en ai encore mal au ventre. J’ai complété en expliquant que nous aurions le même problème le lendemain à l’aéroport de caen ( pas de boutique!)
Je suis en Normandie à nouveau ( une fois par mois environ, visite à ma mère Alzheimer -.
J’ai choisi un autre hôtel. Je ne suis pas sûre de retourner un jour dans un Novotel. Et notre fille actuellement en etudes de medecine non plus. En l’écrivant j’ai mal au ventre .
Inutile de vous expliquer comment nous avons quitté la table.

2026-09-07 • via Nuitee
E
Elles • couple • nl
9
Fijn hotel op goede locatie, aanrader
Pros:

Fijne ligging en uitvalsbasis. Fijne schone kamer met goede bedden en airconditioning. Vriendelijk en behulpzaam personeel. Ontbijt is goed. Makkelijk parkeren bij het hotel.

2026-09-06 • via Nuitee
J
James • family_with_children • gb
10
Would stay again with my family in an insrant
Pros:

Breakfast was great, pool was a highlight, every member of staff was amazing.

Cons:

The fire alarm!

2026-09-05 • via Nuitee
A
Antony • couple • gb
8
Pros:

Friendly staff and good food options

2026-09-05 • via Nuitee
P
PhilB • solo_traveller • gb
10
Great hotel for a stop over
Pros:

Special thanks to the restaurant staff who were helpful and attentive.

2026-09-04 • via Nuitee
L
Leo • couple • nl
6
Cons:

Op onze gang deed de airco het niet. Dat was daar bekend want er stond een ventilator. Maar bij de boeking stond dat er airco was.

2026-09-04 • via Nuitee
J
Joanne • solo_traveller • gb
8
Good value hotel, friendly staff and close to a tram stop
Pros:

Clean room, didn’t make full use of facilities but appeared very good. Friendly staff

2026-09-04 • via Nuitee
B
Blandine • extended_group • fr
6
2026-09-01 • via Nuitee
L
LUDOVIC • solo_traveller • fr
10
Pros:

Service disponible

2026-09-01 • via Nuitee
R
Rhian • solo_traveller • gb
8
A good option for exploring the area
Pros:

A basic hotel but perfect for a couple of nights as a base for exploring

Pool is nice and clean

Food is ok

Car parking is an excellent addition for those who are exploring like us

Cons:

A little basic, and it's in quite a modern / business area so you'll need to travel to reach the old town and any tourist places.

2026-08-31 • via Nuitee
M
Michael Joe • family_with_children • gb
8
Convenient for a stay night before early car ferry to England.
Pros:

Easily accessible and next to tram to get into city centre! Staff were pleasant and happy.

Cons:

N/A

2026-08-31 • via Nuitee
T
Tom • family_with_children • gb
9
2026-08-31 • via Nuitee
G
Ghizala • family_with_children • gb
4
Nice pool but lumpy pillows and hot room
Pros:

Nice pool, friendly staff

Cons:

Terrible lumpy pillows, didn’t like that hotel set the temp and you couldn’t change the air con to make the room cooler. Could only make room hotter, when it was already a hot room. Couldn’t sleep well.

2026-08-31 • via Nuitee
N
Nathalie • family_with_children • gb
4
2026-08-30 • via Nuitee
N
Nathalie • family_with_children • gb
4
2026-08-30 • via Nuitee
A
Andrea • solo_traveller • it
9
2026-08-30 • via Nuitee
P
Paul • solo_traveller • gb
8
Friendly, comfortable and good food.
Pros:

Very comfortable room. Helpful staff. Good restaurant. Water jugs and tap in reception.

Cons:

Ridiculously small mugs in room. Time to upgrade these tiny Nespresso mugs.

2026-08-29 • via Nuitee