Courtyard Chicago O'Hare

Hotels
•
Courtyard by Marriott
8 (378 reviews)
2950 South River Road , Des Plaines , us
+1 847-824-7000

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Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Clean facility
Cons:
High food prices
Outdated rooms
Housekeeping issues

Categories

Cleanliness
7.83
Some guests reported unmade rooms and found hairs in the bathroom.
Service
9.3
Staff were described as friendly and helpful.
Location
8.84
Guests appreciated the location being close to the airport and attractions.
Room Quality
7.29
Rooms were described as outdated, with some issues like a firm mattress.
Amenities
7.82
Limited amenities reported, with complaints about the snack bar pricing and missing hot tub.
Value for Money
7.28
High prices for food and parking fees were noted.
Food and Beverage
6.83
Complaints about high prices and limited options at the hotel.
Overall Experience
8.8
Overall, many guests stated they enjoyed their stay despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 21:57

Property Description

Convenient Airport Accessibility:
Situated just 2 miles from O'Hare International Airport, the Courtyard Chicago O'Hare offers complimentary shuttle service, ensuring a stress-free start and end to your journey.

Modern Amenities for Comfort:
Guest rooms at this hotel are thoughtfully equipped with a 27-inch cable TV, iPod docking station, coffee maker, and work desk, providing convenience and entertainment for your stay.

Dining and Leisure Options:
Indulge in American cuisine at the Bistro-style restaurant, grab a Starbucks coffee, or pick up essentials at the 24-hour convenience store. Relax at the indoor pool, stay active at the gym, or unwind in the hot tub during your stay.

Book now to experience a seamless blend of convenience and comfort at the Courtyard Chicago O'Hare.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ORD

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    Wired internet is available in the hotel rooms and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is needed) and costs USD 22 per day.

Location

Guest Reviews

8
Based on 378 reviews
Cleanliness: 7.83
Service: 9.3
Location: 8.84
Room Quality: 7.29
Amenities: 7.82
Value for Money: 7.28
Food and Beverage: 6.83
Overall Experience: 8.8
A
Aleli • couple • us
7
Staff were helpful and nice
Pros:

It was clean although the parking area smelled like dog poop

Cons:

Old and gloomy

2026-07-24 • via Nuitee
C
Carter (Jim) • couple • ca
8
Pros:

Updated and clean.

Cons:

Elevators badly need cosmetic renovations including removal of carpeted flooring.

2026-07-21 • via Nuitee
Z
Zuleika • solo_traveller • us
7
2026-07-20 • via Nuitee
W
Wanda • family_with_children • us
10
Overall a wonderful stay
Pros:

Staff was very helpful and friendly

2026-07-19 • via Nuitee
F
Federico • couple • es
1
Mal
Pros:

El hotel solamente ofrece un desayuno incluido.el hotel insiste que solo de había reservado un desayuno.el hotel solo nos ha servido un desayuno.

Cons:

El hotel insiste que en su sistema de reserva solo una de las dos personas alojadas en la habitación tiene derecho a desayunar..
Solo nos han ofrecido un desayuno y la factura final és la misma que con los dos incluidos

2026-07-19 • via Nuitee
D
Debra • family_with_children • us
6
2026-07-16 • via Nuitee
D
Dagmara • solo_traveller • pl
8
Good experience
Pros:

Staff was super friendly, I could check in one hourly early and check out two hours later with no additional charge

Cons:

Everything was fine

2026-07-16 • via Nuitee
E
Eren • solo_traveller • tr
10
2026-07-10 • via Nuitee
I
Isabelle • family_with_children • us
3
Airport Shuttle Issues
Pros:

Location was pretty close to the airport, which was convenient.

Cons:

Airport shuttle never came to pick us up from the airport. We waited for 1.5-2 hrs, and called the front desk several times to confirm the shuttle was coming, but it never did. We ended up taking an uber to the hotel. When we got there, we mentioned our difficulty with catching the shuttle and that there are likely still people waiting to be picked up, but the hotel staff were very dismissive.

2026-07-09 • via Nuitee
C
Charlene L • couple • us
9
2026-06-18 • via Nuitee
A
Ashton • family_with_children • us
7
Good spot for a short stay with all the basics covered.
Pros:

Every person I spoke to at the font desk was friendly and helpful. Room was clean and generally in good condition, and all of the furniture was comfortable. Plenty of outlets (incl. USB-C charging ports) by the desk and night stands for charging electronics. Once I managed to get the Wi-Fi to work, it worked well and didn't struggle to load web pages or streaming services.

Cons:

Should have skipped including breakfast with the booking. The breakfast included one small cup of coffee (which you can make in your room) and one item off the restaurant's menu, and for a one-person, two-day booking it would've been cheaper to just order on the spot.

2026-06-16 • via Nuitee
D
David • family_with_children • us
10
Staff was great, deals and pricing are very affordable, food and drinks very delicious. The pool and workout room is whe
Pros:

The Property over all looks and now I know that it is very welcoming

Cons:

Don’t have any bad reviews!

2026-06-16 • via Nuitee
J
Janice • solo_traveller • us
10
2026-06-14 • via Nuitee
P
Pettera • solo_traveller • us
8
2026-06-14 • via Nuitee
S
Susan • family_with_children • us
4
Sucked.
Pros:

The room was not connected to cable or power....
The tv didn't work because the cable cord wasn't plugged in, so we had to wait for a person to come figure that out. We got in at 10:30 at night so we waited a long time. Then we went to plug our phones into the nightstand and the connections were not plugged into the wall. They were still zip tied to stand. Our block to use for phone cables was not able to be used because the outlet was partially covered by the headboard. The employee who came to the room said his manager LeRoy would contact us on Friday, he didn't. Still haven't heard from him or anyone about the ridiculous issues we had with the room. We were up util midnight waiting for assistance with these issues... horrible stay.

2026-06-14 • via Nuitee
R
Renee • solo_traveller • us
5
Pros:

Location

Cons:

No breakfast or water. Goofed up my reservation. Had to downsize to 1 bed instead of a double. No micro in room.

2026-06-07 • via Nuitee
R
Raef • solo_traveller • lb
10
2026-06-01 • via Nuitee
R
Raef • solo_traveller • lb
10
2026-06-01 • via Nuitee
R
Raef • solo_traveller • lb
10
2026-06-01 • via Nuitee
S
sina • solo_traveller • us
8
Comfortable hotel
Pros:

Very nice and friendly front desk
Good parking
Cafe on site
Very clean and comfortable room
There is a nice casino next block

Cons:

Nothing

2026-05-21 • via Nuitee