Mercure Caen Cote De Nacre

Hotels
•
Mercure
8.3 (469 reviews)
2 Place Boston , Caen , fr
+33 2 31 44 05 05

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Free
Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Clean and modern environment
Cons:
High breakfast prices
Limited restaurant hours

Categories

Cleanliness
8.2
Some reviews mention cleanliness positively, but a few concerns were raised.
Service
8.7
Overall, the staff is often described as friendly and helpful, despite some service issues.
Location
8.5
Well located for accessing the ferry port and city center, though some mention being in the suburbs.
Room Quality
8.4
Rooms are described as modern and comfortable, with some minor complaints about bed size.
Amenities
8
Amenities like the restaurant received mixed feedback, particularly regarding availability.
Value for Money
8.2
Hotel pricing perceived as reasonable, though some mentioned high costs for breakfast.
Food and Beverage
7.7
Mixed feelings about food options, particularly due to high breakfast cost and limited restaurant hours.
Overall Experience
8.7
Overall positive experiences with the stay, with many stating they would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 04:52

Property Description

Convenient Location
Located next to the Côte de Nacre and just a short drive from the beach, Mercure Caen Hérouville offers easy access to both natural beauty and urban attractions. With the city center and tram station nearby, exploring the area is a breeze.

Comfortable Accommodation
Experience comfort in every room with air-conditioning, flat-screen TVs, and en suite bathrooms. Whether unwinding after a day of sightseeing or preparing for a business meeting, our rooms provide the perfect retreat.

Exceptional Amenities
Start your day with a delicious breakfast and savor French cuisine at Le Normand Restaurant. Unwind with a drink at Le Calix bar or utilize free Wi-Fi throughout the hotel. With 9 meeting rooms and free on-site parking, we cater to all your needs.

Book now to experience a seamless blend of convenience and comfort at Mercure Caen Hérouville.

Important information:

Please note that children under 12 years old can enjoy breakfast for free.

Please note that we accept 1 animal per room and with an obligation to wear a muzzle for dog.

Every first Sunday of the month, we offer a "Family Brunch" from 11:30 a.m. to 3:00 p.m.
A magnificent buffet featuring local produce, sweet and savory treats, unlimited drinks, and even a children's entertainment program with a film screening, guaranteed to leave you with memories.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CDG

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.3
Based on 469 reviews
Cleanliness: 8.2
Service: 8.7
Location: 8.5
Room Quality: 8.4
Amenities: 8
Value for Money: 8.2
Food and Beverage: 7.7
Overall Experience: 8.7
M
Markus • solo_traveller • de
7
Pros:

Abendessen und Parken

Cons:

Lage. Ausstattung

2026-07-25 • via Nuitee
M
Maryse • couple • fr
8
Bel hôtel dans lequel il est agréable de séjourner
Pros:

Le design , la propreté, apparemment une bonne isolation phonique .
Le choix au petit déjeuner .
La possibilité de prendre le tram devant l’hôtel pour aller dîner à Caen , sans avoir à reprendre la voiture.

Cons:

Nous avions réservé une chambre la veille pour le lendemain et cela ne nous a pas étonné,il n’y avait plus de chambre avec deux lits séparés donc nous avions pris ce qu’il restait, soit un grand lit et un canapé.
En arrivant, on nous dit que nous avons été surclassés . Bon.. c’était sympa dans l’idée .. En ouvrant la porte de la chambre il n’y avait qu’un grand lit .. et pas moyen apparemment de changer . J’ai donc dormi avec mon collègue 🥴. .. Nous n’en sommes pas morts mais nous aurions aimé être prévenus plutôt qu’être « surclassés ».

2026-07-23 • via Nuitee
B
BONNIFET • couple • fr
8
2026-07-23 • via Nuitee
J
Justine • solo_traveller • fr
10
2026-07-23 • via Nuitee
P
Paola • family_with_children • it
10
2026-07-23 • via Nuitee
C
Christophe • family_with_children • be
8
Rustgevend.
Pros:

Hotel iets buiten de stad. Rustige locatie. Mooie ruime kamers. Netjes. Ideaal voor korte overnachtingen - paar dagen. Mooie ontbijtruimte. Zeer vriendelijk personeel.

Cons:

Ontbijt is goed, maar iets meer keuze had gemogen.

2026-07-21 • via Nuitee
M
Marc • couple • fr
10
Une bonne adresse
Pros:

Chambre très spacieuse. Très bonne literie. Excellent petit déjeuner

2026-07-21 • via Nuitee
V
Valérie • solo_traveller • fr
8
2026-07-20 • via Nuitee
C
camille • couple • fr
10
Excellent hôtel rapport/qualité prix
Pros:

Lits comfortables (sauf la protection du matelas qui est ni plus ni moins qu’un sac plastique enrobant le matelas -> inconfortable), chambres très bien insonorisées, petit déjeuner excellent ainsi que le service

Cons:

Restaurant qui ferme un peu tôt (21:30)

2026-07-20 • via Nuitee
D
DOMINIQUE • couple • fr
9
Prestation de qualité
Pros:

Très bien juste un petit bémol le prix du petit-déjeuner par personne 20 euros.

2026-07-20 • via Nuitee
T
Tova • solo_traveller • il
10
Pros:

Everything was very good. Good value for money.

Cons:

Nothing.

2026-07-20 • via Nuitee
R
Renan • couple • it
9
2026-07-19 • via Nuitee
N
Nordine • solo_traveller • fr
7
2026-07-19 • via Nuitee
C
Christian • extended_group • de
9
2026-07-19 • via Nuitee
Y
Younesse • family_with_children • fr
8
Pros:

La propreté

2026-07-18 • via Nuitee
J
Johan • couple • nl
8
Een dikke 7
Pros:

Ontbijt was goed.

Cons:

Twee een persoons bed was beter geweest

2026-07-16 • via Nuitee
L
Leandro • couple • fr
8
2026-07-15 • via Nuitee
C
cyrille • solo_traveller • fr
8
Pros:

Calme

Cons:

Le petit dej ...vous avez un Probleme avec vos petits dej...oeufs brouillés industriels, le fromage blanc nature ...ne l ai pas mangé ... Vous devriez améliorer..18 euros je crois ....

2026-07-15 • via Nuitee
M
Michael • family_with_children • gb
8
Staff were helpful, great location and overall atmosphere was enjoyable. I would recommend to others
Pros:

Location was ideal for our needs. We used it as a central point to access the museums, trams into the centre, beach trips and Mont St Michel.
We enjoyed the Breakfast with fresh pastries and coffee. They had fresh apples and a water station in the foyer.

Cons:

The plastic sheet under the bed made sleeping uncomfortably hot during the night.

2026-07-15 • via Nuitee
R
Renaud • couple • fr
6
Cher et service moyen
Pros:

Parking, chambre, salle de bains

Cons:

pas de cafetière dans la chambre.
Serviettes pour une seule personne. Les autres étaient dans les placards.
Le coffre fort n'était pas disponible.

2026-07-14 • via Nuitee