Phoenix Park Hotel

Hotels
9.4 (4042 reviews)
520 North Capitol Street NW , Washington , us

Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Business center
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean rooms
Comfortable beds
Cons:
Some noise from adjacent rooms
Limited dinner choices nearby

Categories

Cleanliness
9.3
Rooms were mentioned as clean and comfortable in multiple reviews.
Service
10
Staff were described as exceptionally helpful and friendly multiple times.
Location
10
Proximity to Union Station and key landmarks is frequently highlighted.
Room Quality
9.3
Rooms described as large, comfortable, and beautiful.
Amenities
9.3
Amenities like the chocolate machine and nearby restaurant praised.
Value for Money
9.3
General sentiment indicates good value for the quality provided.
Food and Beverage
8.3
Breakfast options were noted with a warning to avoid one external option.
Overall Experience
9.7
Overall experience described positively, with various aspects highlighted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 08:28

Property Description

Historic Luxury Hotel with European Elegance:
Experience the charm of warm Irish hospitality at the Phoenix Park Hotel in the heart of Washington, D.C. This historic luxury hotel seamlessly blends old-world European elegance with modern conveniences, offering you a unique and unforgettable stay.

Peaceful Sanctuary with Thoughtful Amenities:
Escape the city hustle and bustle at the Phoenix Park Hotel, where you can relax in a peaceful sanctuary. With a dedicated concierge desk to cater to your every need, from arranging activities to making restaurant reservations, your stay will be stress-free and enjoyable.

Prime City Centre Location:
Located just a stone's throw away from Union Station and the Red Line Metro, the Phoenix Park Hotel offers unparalleled convenience. Immerse yourself in the vibrant city life, with top attractions like the Capitol building, luxury shopping, and fine dining all within walking distance of the hotel.

Book your stay at the Phoenix Park Hotel now and indulge in a perfect blend of luxury, comfort, and convenience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: DCA

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs USD 64 per day.

Location

Guest Reviews

9.4
Based on 4042 reviews
Cleanliness: 9.3
Service: 10
Location: 10
Room Quality: 9.3
Amenities: 9.3
Value for Money: 9.3
Food and Beverage: 8.3
Overall Experience: 9.7
A
Almante solo_traveller lt
6
Pros:

atsiliepimams):

"The hotel, once luxurious, is now in need of renovation. I don't know what a standard room looks like here, but the berret room had a terrible view and was very noisy because of the huge cooling units right outside the window."

2026-07-03 via Nuitee
T
toryr649 NONE Raleigh, North Carolina
10
Great hotel near Union Station and Judiciary Square.
Pros:

Great location near Union Station and Judiciary Square. Having a Irish pub connected is a big bonus, with one free beverage per visit was a huge plus! The room was clean and we did our own laundry which was included at the hotel.

2026-07-01 via Tripadvisor
C
Cecilia solo_traveller ar
10
Cómodo, bien ubicado y elegante
Pros:

La ubicación y estética del hotel, además de tener acceso libre a café y te las 24 hs

Cons:

Podría haber más espacios de colgado para bolsos y ganchos para toallones (esto es algo que siempre falta en los hoteles)
El.agua de las canillas tenía un olor extraño a humedad

2026-07-01 via Nuitee
J
Jeff solo_traveller nz
10
2026-07-01 via Nuitee
E
Edgar couple cr
10
Excelente
Pros:

Un hotel histórico y maravilloso , las habitaciones y lo cerca de la estación es lo mejor

Cons:

La recepción al estar tan cerca del restaurante huele demasiado a mariscos

2026-06-30 via Nuitee
S
Short solo_traveller us
8
Pros:

I usually stay at the Phoenix when I travel to DC. The location is easy walking distance from the train station as well as my destination, Capitol Hill. I enjoy grabbing something to eat and drink in the Dubliner located in the same building. The staff are friendly and the rooms are clean.

2026-06-30 via Nuitee
C
Celia couple tw
8
Pros:

Hotel room very clean, location good, and hotel staffs friendly allowed earlier check in, and supportive when reflected any questions, they would try to solve it!

Not a new hotel but maintains fine.

Cons:

Need to have a bigger table in the room, especially for business person who would need to put their laptop for working.....

2026-06-30 via Nuitee
6
691catherined Family
10
Best Hotel experience in DC
Pros:

Location is amazing easy access to parking and all attractions
Love the relaxed atmosphere, two free drink tickets to go with the amazing food @Dubliners Irish Restaurant & Pub
Hotel & Room was very clean
Service was great from all the hotel staff
Will definitely stay again

2026-06-29 via Tripadvisor
A
AE RA family_with_children us
7
2026-06-29 via Nuitee
W
Wei Ting extended_group us
7
2026-06-29 via Nuitee
D
dunedinx2 NONE Falmouth, Cape Cod, Massachusetts
8
Phoenix park - give it a go
Pros:

Reasonable location, clean & tidy, rooms on the small side, friendly staff, The Dubliner is handy, food is good though a tad overpriced…

2026-06-28 via Tripadvisor
J
Jennifer solo_traveller us
9
Pros:

Fabulous boutique hotel in an amazing location and the pub downstairs was beyond wonderful.
Staff was very helpful and friendly will stay again.

Cons:

Nothing

2026-06-28 via Nuitee
A
Arby22 Business Los Angeles, California
10
Great Hotel, even better Staff
Pros:

What an amazing hotel, not just in terms of location, but staff and team. Everyone was so kind and respectful, will stay here every time I am in DC!

2026-06-26 via Tripadvisor
Y
Y9925MMabigailh Business
10
Phoenix Park Hotel Offers the Highest Standard of Customer Service and Care
Pros:

The hospitality and care at Phoenix Park are unmatched. Lesley, Ms. Janice, Chef Mary and Awadit went above and beyond at every turn to make sure the 100 guests attending our survivor summit and advocacy day felt cared for and at ease. In fact, at the end of our event when we asked survivors to share words that described their experiences they consistently spoke about the excellent food and service from staff, and the care they received at every turn.

As the event organizer, the stellar customer service began when I first started planning the event. Ms. Janice was patient and flexible as our guest list grew and Lesley and Chef Mary went above and beyond to make sure the various dietary requirements of our guests were met while keeping the menu delicious. Chef Mary even made sure to make extra shrimp salad for lunch because she knew it was a favorite of our event staff. Awadit was always willing to jump in to help our event staff and make sure we were set up for success.

Lesley is a legend. Everyone who meets her quickly realizes how special she is. She was quick to help solve unexpected problems during the event and with every interaction she exuded warmth and a smile. She has been a joy to work with throughout this experience.

This survivor summit has been the second time I hosted a large event at this hotel, and the quality of service is consistently the highest standard. I cannot recommend Phoenix Park Hotel enough for your next event.

2026-06-26 via Tripadvisor
R
ReuDeb1999 NONE
10
Excellent Hotel
Pros:

The Phoenix Park Hotel is gem waiting to be found. We had a family reunion and the hotel, staff, restaurant (Dubliner) was excellent. The location is great near the Union Station, Capital and other museums. I recommend this hotel for anyone coming to Washington DC. I will definitely use it in the future.

2026-06-26 via Tripadvisor
J
Jose Alberto solo_traveller es
8
Cons:

Aún no me han devuelto la fianza. Permanece retenida en mi cuenta

2026-06-26 via Nuitee
P
Pablo solo_traveller uy
10
Excelente, altamamente recomendable
Pros:

La accesibilidad.

Cons:

Las alfombras. Son incómodas para las sillas de ruedas

2026-06-25 via Nuitee
E
ENRIQUEB986 NONE
10
Unforgettable nice travel experience in WA DC.
Pros:

It is in a great location and the outside atmosphere is safe to walk around of course always be on the look out, it is very clean hotel room and the hotel, my room was no noise at all and very confort beds the service staff of the hotel are very friendly and helpful, one other thing due to an event on the white house the hotel rates goes at higher prices and if you reserve through a third party hotels website be aware that you still have to pay for hotel resort or amenity fees in person at the hotel, wich sometimes it makes you feel cheated of the total price you already payed for your reservation.

2026-06-24 via Tripadvisor
U
U2072UNstevet NONE
6
Nice extras too much
Pros:

The Dubliner food is mediocre for the price. The 32.00 a day fee is ridiculous as is the 65.00 a day for valet parking. Staff was very nice.

2026-06-23 via Tripadvisor
B
BackPacker802561 NONE
10
Great hotel, amazing location
Pros:

Great hotel! A quick and easy bus ride away from the Vans Warped Tour (RFK park) also within walking distance to union station metro & the United States Capitol building! Overall amazing location!
Atmosphere in both the hotel and the Dubliner Irish pub was amazing!
Room was clean and large, we had a double queen bedroom which comfortably fit the three of us! The mini fridge was a dream!
Free onsite visitor laundry room was also very convenient! (On floor 3.)
There was free coffee and water refill on floor 2, along with sofas which was also super helpful!

2026-06-23 via Tripadvisor