Hotel Plaza San Francisco

Hotels
A. Libertador Bernardo O´Higgins 816 , Santiago , cl

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Great location
Charming lobby
Excellent gym and pool
Cons:
Noisy rooms
Inconsistent cleanliness

Categories

Cleanliness
7.96
Cleanliness was lacking overall in rooms and hotel areas.
Service
9.43
Service quality was hit and miss; some staff were fantastic.
Location
9.47
Location is great for walk tours and precolumbus museum.
Room Quality
8.42
Rooms are dated and rather noisy.
Amenities
9.45
Good gym and pool facilities available.
Value for Money
9.41
Overall value is good considering the location and amenities.
Food and Beverage
8.46
Breakfast was good, but could be improved.
Overall Experience
9.43
Overall a positive experience with minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 18:55

Property Description

Luxurious 5-Star Accommodation
Hotel San Francisco Plaza in Santiago offers a luxurious 5-star experience with spacious and well-furnished rooms equipped with modern amenities. Enjoy a relaxing stay with access to a spa, indoor swimming pool, sauna, and fitness area.

Gastronomic Delights
Indulge in a buffet breakfast and gastronomic dinners featuring a blend of local and international ingredients. Experience live music in the hotel bar during the evening, adding a touch of entertainment to your stay.

Convenient Location
Benefit from the hotel's prime location just a short walk from the centre of Santiago, with key attractions like Santiago Municipal Theatre and La Moneda Palace nearby. Plus, take advantage of free Wi-Fi and electronic check-in services for a seamless experience.

Book your stay at Hotel San Francisco Plaza now for an unforgettable experience in Santiago!

Important information:

Please note a link for the electronic check-in will be sent to guests after their reservation has been made. This optional and convenient process is designed to improve the guests’ experience, speeding-up the check-in process when they arrive at the property.

Please be informed that the pool is under maintenance until May 25, 2024.


















LOCAL TAX LAW.
Based on local tax laws, all Chilean citizens and resident foreigners must pay an additional fee (IVA) of 19%
To be exempt from this 19% additional fee (IVA) the payment must be made in US dollars and a copy of the immigration card and passport must be presented. The passenger won't be exempt from this fee when paying in local currency. In case of no show the invoice will be billed in local currency, including this additional fee (IVA).
This additional fee (IVA) is not included in the hotel rates and must be paid seperately.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SCL

Location

Guest Reviews

Cleanliness: 7.96
Service: 9.43
Location: 9.47
Room Quality: 8.42
Amenities: 9.45
Value for Money: 9.41
Food and Beverage: 8.46
Overall Experience: 9.43
R
Rosa couple cl
10
2026-08-15 via Nuitee
D
Daniela family_with_children cl
8
2026-08-14 via Nuitee
D
DanieleBR solo_traveller it
10
Superbo
Pros:

Hotel in pieno centro comodo per visitare la città. Ambienti lussuosi ed accoglienti con uno staff numeroso e professionale. In particolare il servizio colazione è di alto livello. Camera molto spaziosa e pulita. Abbiamo apprezzato anche la piscina interna, palestra e sauna. Top

2026-08-14 via Nuitee
M
Marco extended_group it
9
Hotel in posizione perfetta. Staff super gentile e sempre sorridente. Stanze ampie e pulite. Colazione abbondante e vari
2026-08-13 via Nuitee
M
Maria Fernanda family_with_children cl
10
Demasiado buena la estancia y su comodidad y amabilidad de todos
Pros:

El servicio de toallas para la piscina y el desayuno buffet

Cons:

Nada

2026-08-13 via Nuitee
M
Michael solo_traveller au
10
Excellent value for money, great location
Pros:

Lovely decor, great location, very good value for money, good breakfast.

Cons:

Similar to other Chilean accommodation, VAT exemption only applies if you pay with a credit card (strictly no debit card) or USD cash - this isn't made clear at time of booking.

2026-08-12 via Nuitee
M
Monica solo_traveller br
10
Pros:

Ótimo atendimento de todos.

Cons:

Tv não tem aplicativos de streaming

2026-08-11 via Nuitee
B
Brigitte solo_traveller cr
9
Excelente ubicación
Pros:

La ubicación es muy buena, cerca del barrio Paris Londres. Y el desayuno es bastante variado

Cons:

Me tocó en el piso 8 y con el ascensor llega uno pero para llegar a la habitación habían 3 gradas. Y es un poco antiguo el diseño. La cama
No fue la más cómoda

2026-08-11 via Nuitee
J
Jasminka solo_traveller hr
10
2026-08-11 via Nuitee
P
Paolo solo_traveller it
10
2026-08-10 via Nuitee
L
Les solo_traveller nz
9
Pros:

Location of hotel, size of rooms, friendly and courteous staff.

Cons:

Coffee and tea not replenished, but no biggie really.

2026-08-10 via Nuitee
C
ceballos family_with_children cl
10
Agradable
Pros:

Familiar

Cons:

Sin comwntarios

2026-08-09 via Nuitee
I
Ieva solo_traveller lt
6
Pros:

Large swimming pool and the bar staff. The room was old but in ok shape.

Cons:

There was ok choice for breakfast, but the breakfast room was a big chaos. There were many people and you could not breathe in there. After a few minutes I had to leave, I couldn't enjoy the breakfast big disaster. Also, I did not like that to get to the pool. You had to cross the lobby to get to another lift. Not 5 star hotel.

2026-08-08 via Nuitee
G
giomicviv solo_traveller it
8
Pros:

Posizione, cortesia del personale,servizi ,colazione

2026-08-07 via Nuitee
K
kadu solo_traveller br
10
2026-08-06 via Nuitee
J
Juan Pablo couple cl
7
2026-08-03 via Nuitee
M
Marcell family_with_children br
10
Excelente
Pros:

Excelente.

2026-08-03 via Nuitee
C
Carlos family_with_children br
10
Muito satisfeito
Pros:

Boa localização e ótimo café da manhã

Cons:

Nada

2026-08-03 via Nuitee
D
Davi family_with_children br
9
Muito bonito, espaçoso, confortável e com café da manhã excelente
Pros:

Quartos espaçosos, estacionamento disponível, hotel muito bonito, café da manhã muito bem servido.

Cons:

Única queixa: um Recepcionista que nos atendeu não nos deu informações claras, aparentemente estava impaciente, não nos informou adequadamente sobre elevadores (no estacionamento é um e para quartos é outro) o que gerou um pouco mais de trabalho com bagagens, além do necessário. Outras sugestões de melhorias: ofertar camas/colchões com densidades mais elevadas e atualizar as TVs dos quartos para smart.

2026-08-02 via Nuitee
P
Pabliana family_with_children br
10
Perfeita
Pros:

Tudo muito bom
Quarto confortável e espaçoso

2026-07-25 via Nuitee