Hotel Plaza San Francisco

Hotels
•
Independent
9 (111 reviews)
Alameda 816, Santiago, Region Metropolitana, 8320000 , Santiago , CL
56-22-360 4402

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Facilities

Free breakfast
Full-service spa
Fitness facilities
Health club
Free WiFi
24-hour front desk
Luggage storage
Express check-in/check-out
Sauna
Designated smoking area
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Review Highlights

Pros:
Great location
Charming lobby
Excellent gym and pool
Cons:
Noisy rooms
Inconsistent cleanliness

Categories

Cleanliness
7.96
Cleanliness was lacking overall in rooms and hotel areas.
Service
9.43
Service quality was hit and miss; some staff were fantastic.
Location
9.47
Location is great for walk tours and precolumbus museum.
Room Quality
8.42
Rooms are dated and rather noisy.
Amenities
9.45
Good gym and pool facilities available.
Value for Money
9.41
Overall value is good considering the location and amenities.
Food and Beverage
8.46
Breakfast was good, but could be improved.
Overall Experience
9.43
Overall a positive experience with minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 18:55

Property Description

Indulge in a luxurious escape at our exquisite Hotel Plaza San Francisco, situated in the heart of Santiago.

Spa and Wellness Retreat
Pamper yourself with our world-class spa services featuring rejuvenating massages, body treatments, and facials. For those seeking more active pursuits, enjoy our state-of-the-art health club, refreshing indoor pool, and relaxation in the sauna.

Dining Delights
Savor culinary delights at our on-site restaurant or unwind with a coffee in our cozy cafe. With 24-hour room service and a daily complimentary buffet breakfast, your every craving is catered to around the clock.

Convenient Amenities
Stay connected with complimentary wired and wireless internet access throughout the hotel. Our well-appointed business center and event spaces, including 16 meeting rooms, make this the perfect location for both leisure and business travelers.

Experience the vibrant culture of Santiago—book your stay today at Hotel Plaza San Francisco!

Important information:

  • One child 12 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SCL

Property Policies

  • Pets

    Pets not allowed

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Professional property host/manager

  • Check-in & Check-out

    Contactless check-in is available

Location

Guest Reviews

9
Based on 111 reviews
Cleanliness: 7.96
Service: 9.43
Location: 9.47
Room Quality: 8.42
Amenities: 9.45
Value for Money: 9.41
Food and Beverage: 8.46
Overall Experience: 9.43
D
Daniel • couple • br
10
Cons:

Piscina não estava aquecida satisfatoriamente. Está localizado próximo a pontos turísticos, mas a área não é considerada muito segura a noite.

2026-07-05 • via Nuitee
M
Maria Luiza • family_with_children • br
10
2026-07-04 • via Nuitee
A
Alejandra • couple • cl
9
2026-07-02 • via Nuitee
A
Anna • couple • us
8
2026-07-01 • via Nuitee
G
Galvez Gonzalez • solo_traveller • cl
10
Pros:

Comodidad, limpieza y ubicación.

2026-07-01 • via Nuitee
P
pablo • solo_traveller • cl
9
2026-06-29 • via Nuitee
A
Armand • couple • au
10
Comfortable stay
Pros:

Nice old school hotel. Friendly efficient staff. Comfortable, quiet and in a good location. Good breakfast with excellent variety. Given room as requested, would stay again.

Cons:

Bathroom lighting could be improved. Were changed for water bottles in room when should be free. An illegible sign next to them is not good enough.

2026-06-29 • via Nuitee
J
Jorge • couple • cl
8
2026-06-28 • via Nuitee
C
Carlos • family_with_children • cl
9
Muy Buen hotel
Pros:

Habitaciones

Cons:

Ubicación

2026-06-28 • via Nuitee
R
Rojas Cancino • family_with_children • cl
10
Pros:

La ubicación , las instalaciones, la piscina el gym

Cons:

.

2026-06-28 • via Nuitee
M
Marion • family_with_children • cl
9
Cómodo
Pros:

Me gusto. Tiene buenas instalaciones. Cerca de lugares turísticos

Cons:

El sector donde está ubicado no es el mejor de santiago.

2026-06-28 • via Nuitee
P
Paulina • extended_group • cl
10
2026-06-27 • via Nuitee
M
miguel • solo_traveller • cl
9
Pros:

El desayuno extraordinario!!

2026-06-27 • via Nuitee
E
Eduardo • solo_traveller • br
10
Grande experiência
Pros:

Nos surpreendeu em vários quesitos. O ambiente era luxuoso, a recepção foi sempre calorosa e atenciosa, a localização era perto de vários pontos importantes, o quarto era grande e confortável e o café da manhá era de uma fartura inesquecível.

Recomendamos fortemente conhecer o hotel e voltaremos com certeza.

2026-06-27 • via Nuitee
L
Luis Wilfredo • couple • cl
8
Buena opción para el centro de Santiago
Pros:

Muy completo en servicio . Muy amables personal de recepción. El desayuno bueno. Piscina muy buena aunque para mi gusto falta temperatura

Cons:

Cobren el agua en la habitación para el café y el café .
Falta calefacción en el área del gimnasio
Detalles de limpieza en el ascensor

2026-06-26 • via Nuitee
J
Jimena • solo_traveller • cl
10
Pros:

Todo

2026-06-26 • via Nuitee
M
Macarena • solo_traveller • cl
8
Pros:

Las habitaciones muy grandes espectacular .
La piscina muy bien
El desayuno maravilloso

Cons:

Les falta tener conección a internet en los televisores
Cambiar a televisores Smart tv .
La conección de solo cable es muy antigua .

2026-06-25 • via Nuitee
R
Roro2331 • solo_traveller • cl
9
Pros:

Lo comodo de la cama y el desayuno

Cons:

A mejorar la señal del WiFi, no fue el optimo en la habitación

2026-06-24 • via Nuitee
P
Patricio • couple • cl
10
2026-06-23 • via Nuitee
C
Camilo JG • family_with_children • cl
10
Pros:

La piscina

Cons:

Que tenga 2 asensores

2026-06-22 • via Nuitee