Hotel Plaza San Francisco

Hotels
A. Libertador Bernardo O´Higgins 816 , Santiago , CL

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Great location
Charming lobby
Excellent gym and pool
Cons:
Noisy rooms
Inconsistent cleanliness

Categories

Cleanliness
7.96
Cleanliness was lacking overall in rooms and hotel areas.
Service
9.43
Service quality was hit and miss; some staff were fantastic.
Location
9.47
Location is great for walk tours and precolumbus museum.
Room Quality
8.42
Rooms are dated and rather noisy.
Amenities
9.45
Good gym and pool facilities available.
Value for Money
9.41
Overall value is good considering the location and amenities.
Food and Beverage
8.46
Breakfast was good, but could be improved.
Overall Experience
9.43
Overall a positive experience with minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 18:55

Property Description

Luxurious 5-Star Accommodation
Hotel San Francisco Plaza in Santiago offers a luxurious 5-star experience with spacious and well-furnished rooms equipped with modern amenities. Enjoy a relaxing stay with access to a spa, indoor swimming pool, sauna, and fitness area.

Gastronomic Delights
Indulge in a buffet breakfast and gastronomic dinners featuring a blend of local and international ingredients. Experience live music in the hotel bar during the evening, adding a touch of entertainment to your stay.

Convenient Location
Benefit from the hotel's prime location just a short walk from the centre of Santiago, with key attractions like Santiago Municipal Theatre and La Moneda Palace nearby. Plus, take advantage of free Wi-Fi and electronic check-in services for a seamless experience.

Book your stay at Hotel San Francisco Plaza now for an unforgettable experience in Santiago!

Important information:

Please note a link for the electronic check-in will be sent to guests after their reservation has been made. This optional and convenient process is designed to improve the guests’ experience, speeding-up the check-in process when they arrive at the property.

Please be informed that the pool is under maintenance until May 25, 2024.


















LOCAL TAX LAW.
Based on local tax laws, all Chilean citizens and resident foreigners must pay an additional fee (IVA) of 19%
To be exempt from this 19% additional fee (IVA) the payment must be made in US dollars and a copy of the immigration card and passport must be presented. The passenger won't be exempt from this fee when paying in local currency. In case of no show the invoice will be billed in local currency, including this additional fee (IVA).
This additional fee (IVA) is not included in the hotel rates and must be paid seperately.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SCL

Location

Guest Reviews

Cleanliness: 7.96
Service: 9.43
Location: 9.47
Room Quality: 8.42
Amenities: 9.45
Value for Money: 9.41
Food and Beverage: 8.46
Overall Experience: 9.43
E
Elizabeth • couple • au
7
2026-09-19 • via Nuitee
R
rene • couple • cl
10
Excelente
Pros:

La música Chilena

2026-09-19 • via Nuitee
I
Israel • family_with_children • ie
1
Pros:

Nothing, place is nice but staff is not

Cons:

Staff

2026-09-19 • via Nuitee
E
eva maria • solo_traveller • es
9
2026-09-19 • via Nuitee
J
Julián • solo_traveller • cl
10
Bar
Pros:

La habitación amplia, y la ubicación del hotel espectacular

Cons:

La tabla del bar era pobre y los tragos del happy hour eran aguachentos

2026-09-19 • via Nuitee
P
Prepelita Mihai • solo_traveller • nl
6
Good enough. But not worthy of the high rating
Pros:

The room was big.
Breakfast was quite good, with many options. The coffee was another strong point..

Cons:

In the first two days the internet didn't work.
When we left for the airport. At 6 in the morning, the exit from the garage was closed .
I don't think the five stars are deserved.

2026-09-19 • via Nuitee
C
Claudia • solo_traveller • us
9
2026-09-19 • via Nuitee
A
Alejandra Ignacia • solo_traveller • cl
9
Pros:

Limpio, cómodo, el personal atiende bien. La habitación muy bien insonorizada y adecuada para descansar. Las amenidades excelentes, el desayuno bien. La ubicación ideal si andas de turista o en negocios. La piscina, el gimnasio y el sauna están siempre limpios y bien equipados para quienes mantenemos ese estilo de vida. En general está a la altura del precio y su nombre.

Cons:

La puerta de la ducha de la habitación que usamos estaba mal diseñada y el agua caia al piso y debimos usar toallas para secar cada vez que nos bañamos.

2026-09-18 • via Nuitee
J
Judith • family_with_children • cl
10
Muy agradable para una estancia con recorrido interesante por los alrededores. El personal muy amable en todo momento
Pros:

La amplitud de la habitación y la piscina

Cons:

Nada

2026-09-17 • via Nuitee
J
Juan Pablo • solo_traveller • cl
7
2026-09-16 • via Nuitee
J
Javier • couple • cl
10
Excelente
Pros:

Lo céntrico, la atención del personal, la calidad del desayuno.

Cons:

Las instalaciones del baño antiguo con desagüe tapado pero vinieron de inmediato

2026-09-16 • via Nuitee
G
Geoffrey • couple • au
10
A truly wonderful hotel in every way. Highly recommended
Pros:

Truly wonderful hotel experience

Cons:

Nothing. It was perfect

2026-09-16 • via Nuitee
J
John • solo_traveller • au
8
Comfortable and good location
Pros:

It was clean and the staff were very good

Cons:

Rooms very old

2026-09-16 • via Nuitee
G
gustavo • couple • ar
9
Pros:

Todo muy bueno , cremas facial muy buenas, camas excelentes .

Cons:

Frigobar vacío , y hacen dejar 200 u$s de garantía , falta bidet o bidematic ….

2026-09-14 • via Nuitee
E
Enzo Dapelo • couple • cl
8
Soggiorno nel cuore di Santiago
Pros:

Ottima la prima colazione. Posizione centrale a Santiago.

Cons:

Non si dovrebbe pagare per avere acqua in bottiglia nella stanza per poter prendere il caffè.

2026-09-14 • via Nuitee
G
GEORGIOS • solo_traveller • gr
8
2026-09-14 • via Nuitee
C
Cristian • couple • cl
10
2026-09-14 • via Nuitee
R
ROBISON • couple • br
9
Experiência muito positiva!
Pros:

Hotel em estilo clássico, com elegância bastante tradicional. Quarto espaçoso e muito confortável. Restaurantes com excelentes opções. Café da manhã e atendimento impecáveis.

Cons:

Nada

2026-09-13 • via Nuitee
A
aline • solo_traveller • cl
9
Pros:

La atención

Cons:

Falto enchufe para cargador de celular cerca de la cama

2026-09-13 • via Nuitee
G
Gunther • solo_traveller • br
10
2026-09-12 • via Nuitee