Holiday Inn Hotel & Suites London by IHG

Hotels
•
Holiday Inn Hotels & Resorts
7.8 (671 reviews)
855 Wellington Road South , London , CA
+1 519-668-7900

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Business center
Heating
See all facilities

Review Highlights

Pros:
Friendly staff
Clean suite
Good location
Cons:
Temperature control issues
Weak wifi
Limited breakfast options

Categories

Cleanliness
7.38
Clean room, but a guest found hair in the shower.
Service
8.85
Friendly staff, quick service; generally positive feedback.
Location
8.39
Convenient location with good access to food.
Room Quality
7.84
Well-maintained but experienced issues with temperature control and mattress quality.
Amenities
6.87
Limited pool options and wifi issues noted.
Value for Money
7.83
Mixed opinions; some found prices high for the quality.
Food and Beverage
6.88
Breakfast options limited and restaurant closed.
Overall Experience
8.35
Overall positive experience despite certain issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 21:32

Property Description

Luxurious Amenities

The Holiday Inn Hotel & Suites London offers an indoor pool, fitness centre, and on-site restaurant Flavurs for a truly luxurious stay.

Convenience at Its Best

With free WiFi, mini-fridge, coffee machine, and flat-screen cable TV in every room, as well as a 24-hour front desk and concierge service, convenience is at the forefront of your experience.

Ideal Location

Located just a short drive from downtown and major attractions like Budweiser Gardens, Fanshawe College, and the University of Western Ontario, the hotel's prime location makes it the perfect choice for your stay.

Book your stay at the Holiday Inn Hotel & Suites London now for an unforgettable experience!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: YXU

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.8
Based on 671 reviews
Cleanliness: 7.38
Service: 8.85
Location: 8.39
Room Quality: 7.84
Amenities: 6.87
Value for Money: 7.83
Food and Beverage: 6.88
Overall Experience: 8.35
R
Ram • family_with_children • ca
7
2026-10-14 • via Nuitee
A
Amanda • family_with_children • ca
4
Cons:

When I arrived, I was given a room that had zero running water no toilet no sink and no bathtub available. I have a handicap child who wanted a bath and doesn’t understand why there’s no water took them an hour to change us to another room that had a broken bathtub. They said they would send maintenance and never did also every time we tried to get into our room or the pool, our card wouldn’t let us in. We would have to go back to the front desk. Have them reset the card that happened daily after not having running water being switched to another crappy room our cards not working them showing up 30 minutes before checkout, hoping we are leaving after all that we asked for late checkout and they said no

2026-10-10 • via Nuitee
D
Denise • solo_traveller • ca
10
2026-10-09 • via Nuitee
T
Tim • couple • ca
8
2026-10-08 • via Nuitee
E
Elizabeth • solo_traveller • ca
5
The location of my room was not ideal. It was right about the weight room so I was listening to people drop weights all
Pros:

Good location.

Cons:

Room was clean and comfortable

2026-10-07 • via Nuitee
A
AHMED • couple • ca
6
Fair
Pros:

Location
Parking

Cons:

No breakfast
Rooms need updating
Rooms need more cleaning

2026-09-19 • via Nuitee
A
Alice • couple • ca
9
We enjoyed our stay and a big thank you to the staff.
Pros:

Location was perfect. Room very quiet

Cons:

The suite could have been a a bit more upscale.

2026-09-17 • via Nuitee
Y
Yu • couple • ca
9
2026-09-14 • via Nuitee
L
Liangwei • solo_traveller • ca
6
Pros:

Friendly staff. Convenient self-service laundry room.

Cons:

Outdated bathroom, child-size toilet, old and loud AC.

2026-09-08 • via Nuitee
N
Ning • extended_group • ca
10
2026-09-08 • via Nuitee
V
Vivienne • family_with_children • ca
8
2026-09-07 • via Nuitee
L
Lei • family_with_children • ca
5
空调很吵，这几天都没睡好。
Pros:

服务人员不错，位置也好

Cons:

房间空调巨大声，好吵！

2026-09-07 • via Nuitee
F
Federico • family_with_children • ca
8
2026-09-06 • via Nuitee
A
Arif • solo_traveller • ca
9
Pros:

Clean and spacious suite.

Cons:

The buffet breakfast at the restaurant in the facility.

2026-09-06 • via Nuitee
S
Stuart • couple • ca
10
Professional staff, modern rooms, good coffee
Pros:

Nice staff, clean place

Cons:

I would like smart tv's in the rooms, I had to buy a Roku to stream Netflix

2026-09-04 • via Nuitee
B
BEVERLY • couple • us
10
Outstanding facility. We thought that our room included continental breakfast. BUT it did not!?
Pros:

Great staff! Friendly easy going people!

2026-09-01 • via Nuitee
F
Francine • family_with_children • ca
10
2026-08-31 • via Nuitee
G
Guian-Albert • family_with_children • ca
9
Decent stay for a night.
Pros:

Competitive pricing. Location.

Cons:

Found hair’s on our beds. Elevator is too small for the occupancy of the building. You have to wait for a while specially when busy hours like weekends or checking outs.

2026-08-31 • via Nuitee
E
Eugene • couple • us
9
Good clean and comfortable place to stay in London, Ontario
Pros:

Spacious room. Very clean and comfortable. Nice firm mattress and wonderful shower. AC a bit on the loud side, but that's life... better than no AC! Had a fine stay, didn't take advantage of the breakfast but overall had a very good stay.

Cons:

The WiFi password written by hand on the room key envelope was not legible but luckily, we were not there long enough for that to make a difference. Would stay here again if in town for sure.

2026-08-30 • via Nuitee
G
Gallant • family_with_children • ca
7
2026-08-27 • via Nuitee