Toronto Marriott City Centre Hotel

Hotels
•
Marriott Hotels & Resorts
8.5 (1350 reviews)
1 Blue Jays Way , Toronto , CA
+1 416-341-7100

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Excellent central location (CN Tower / Union Station / downtown)
Friendly, helpful staff; early check-in and complimentary upgrades reported
Clean rooms and spacious/updated bathrooms noted by several guests
Comfortable beds and good views from upgraded rooms
Cons:
Breakfast frequently described as poor, limited, cold or overpriced
Wi‑Fi unreliable in some rooms
Outdated decor, noisy AC, furniture in need of attention or replacement
Valet delays and at least one report of unauthorised credit card charges

Categories

Cleanliness
8.6
Generally reported as clean and smelling good by several guests, but there are isolated issues (toenail on window sill, aging carpets, flies entering room, leaking minibar) that lower consistency.
Service
9.5
Many guests praised staff as amazing, kind and helpful (early check-in, complimentary upgrades). However, there are serious isolated failures (unauthorised card charges, poor responsiveness, slow valet) that are noted but represented by a minority of strong negative reports.
Location
10
Consistently excellent — repeatedly called out as a great/convenient location next to CN Tower, Union Station and downtown attractions.
Room Quality
8
Mixed: comfortable beds and some updated/spacious bathrooms reported, but several comments mention dated decor, heavy/old furniture, noisy AC, pointy bed frames and a too-soft bed in other rooms.
Amenities
8
Amenities are adequate with some positives (upgrades, location benefits), but issues were reported with Wi‑Fi reliability, slow valet service and maintenance problems (fridge dripping, noisy AC).
Value for Money
7.8
Mixed value: good location and occasional complimentary upgrades add value, but complaints about breakfast cost/quality and unauthorised charges reduce perceived value.
Food and Beverage
7.1
Repeated negative comments about breakfast: limited selection, items running out, cold items, not varied and perceived as overpriced (several guests explicitly advised to avoid hotel breakfast).
Overall Experience
9
Overall stays are positive for most guests due to location and helpful staff; nevertheless, potential guests should be cautious about breakfast quality, occasional maintenance issues and rare but serious billing/checkout incidents.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:06

Property Description

Luxurious Accommodations
Located within the Rogers Centre sports and entertainment complex, the Toronto Marriott City Centre Hotel offers 4-star accommodations with cable TV, work desks, and coffee makers in each room. The traditionally styled rooms provide a comfortable retreat for guests.

Dining and Recreation
Indulge in Mediterranean cuisine at Arriba, the hotel's on-site restaurant, or take a dip in the inviting indoor pool. For those looking to stay active, the outdoor area with barbecue grills provides a perfect setting for social gatherings.

Convenience and Accessibility
With shoe shine services, extensive meeting facilities, and proximity to the Metro Toronto Convention Centre and entertainment district, this hotel caters to both leisure and business travelers. Secure parking options are also available upon request, ensuring a hassle-free stay.

Book your stay at the Toronto Marriott City Centre Hotel for a memorable experience.

Important information:

In the event of an early departure, the property will charge you the full amount for your stay.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: YYZ

Location

Guest Reviews

8.5
Based on 1350 reviews
Cleanliness: 8.6
Service: 9.5
Location: 10
Room Quality: 8
Amenities: 8
Value for Money: 7.8
Food and Beverage: 7.1
Overall Experience: 9
M
Mirjana • family_with_children • si
8
2026-10-31 • via Nuitee
B
Blake • solo_traveller • us
10
The staff was amazing and it was a great location!
Pros:

They checked me in early and even upgraded my room!

2026-10-31 • via Nuitee
X
xavier • family_with_children • fr
10
Pros:

Tout sauf le petit déjeuner

Cons:

Ne prenez surtout pas le petit déjeuner servi au bar restaurant. 25 euros de perdu. Allez prendre votre petit-déjeuner ailleurs c'est juste un conseil
À cet emplacement le petit déjeuner buffet pour l'hôtel Marriott est minable

2026-10-28 • via Nuitee
A
Ari • family_with_children • us
10
Pros:

It was very clean and smell good

2026-10-26 • via Nuitee
B
Ben • family_with_children • ca
4
Pros:

Location, bed

Cons:

Toenail in the window sill, cold meat in the nachos, cold items at breakfast

2026-10-25 • via Nuitee
D
Dise • couple • gb
10
Lovely stay, kind staff really helpful
Pros:

It was comfortable and good location

Cons:

N/a

2026-10-23 • via Nuitee
J
jennifer • couple • au
7
A good short break
Pros:

A very convenient location

Cons:

The long corridor when bringing suitcases

2026-10-22 • via Nuitee
D
Danielly • family_with_children • ca
7
2026-10-22 • via Nuitee
R
Rosario • family_with_children • cl
1
Disappointing, almost a scam
Pros:

Location is the only good thing

Cons:

I had a terrible experience with this hotel. The facilities are outdated and poorly maintained. For example, the shower tap would not shut off properly, so we had to listen to the constant dripping water every night. We could also clearly hear the toilets flushing in the rooms above us. The breakfast was very limited, and items frequently ran out without being replenished promptly. The Wi-Fi in the room was also extremely unreliable and worked very poorly.

However, the most serious issue was the unauthorised charges to my credit card. The hotel charged me without my consent during my stay and continued charging me after I had checked out. Even several days after checkout, I was still receiving restaurant invoices for items I had never ordered or consumed. I ultimately had to block my credit card to stop the charges!

Before my stay began. I needed assistance the day after my booking, and they did not respond. My colleague had to call them and also Booking staff. They blamed Booking.com, saying it was their responsibility to handle my request, while Booking.com blamed the hotel.

I would not recommend this hotel, and I strongly advise future guests to exercise caution when providing their payment details.

2026-10-19 • via Nuitee
S
Sherri • solo_traveller • ca
10
Pros:

Everything was great…..

Cons:

The only problem we had happened at checkout and was 100the valet, we were told it would be 15 min for our car, we waited half hour and then inquired was told it was “on the way” we waited another half hour for the car after asking a couple people to check on it. An hour. For our car. I’m sad to say we had a very nice tip for the valet but declined to tip as an hour is excessive. I’ve never waited so long for a valet in my life.

2026-10-18 • via Nuitee
M
Milena • couple • ca
9
Amazing location downtown
Pros:

Location is excellent, right next to the CN Tower. We got a free room upgrade which was nice. Room was spacious and view of downtown was nice.

2026-10-17 • via Nuitee
J
Janine • solo_traveller • au
3
Pros:

Bed was comfortable, bathroom was updated and spacious. Location great

Cons:

Outdated decor in bedroom, furniture in need of replacement or cleaning and was too big for the small room, it was also too heavy to move. Very old style noisy air conditioner that blew anything loose around the room and the front panel didn't shut properly so flies entered the room. The wooden box surrounding the mattress jutted out at the corners with pointy dangerous edges. The little fridge dripped water.

2026-10-16 • via Nuitee
C
Carlo • family_with_children • ch
9
Pros:

Camera , colazione , servizi

Cons:

Valet parking lento nella consegna auto.

2026-10-15 • via Nuitee
E
Eric • family_with_children • us
10
2026-10-12 • via Nuitee
P
Philippe • couple • fr
8
Séjour agréable
Pros:

Chambre spacieuse et belle salle de bain.
Bon confort et très bel emplacement au sein du Complexe Rogers et à deux pas de la gare Union Station, de la Marina de la tour CN et du centre ville.

Cons:

Petit déjeuner pas très varié.
Les moquettes des chambres deviennent vieillissante.

2026-10-11 • via Nuitee
K
kylie • solo_traveller • ca
9
2026-10-11 • via Nuitee
J
Jose • couple • us
5
Cons:

dated room and bed too soft

2026-10-09 • via Nuitee
K
Kenisha • family_with_children • us
6
Great for the most part
Pros:

The breakfast was ok but could have been more options like to make a omelet was not an option had to pay separately

Cons:

The wifi was horrible

2026-10-08 • via Nuitee
M
Marius • solo_traveller • nl
9
2026-10-07 • via Nuitee
K
Karen • extended_group • ca
9
We came for baseball and not have to go home after which we did. Had the best time. Thank you.
Pros:

We ate at The Sportsnet and loved our view. Breakfast was good.

Cons:

Breakfast was cold for a lot of items. It was good selection.

2026-09-18 • via Nuitee