Scandic Neptun

Hotels
Scandic
7.8 (4874 reviews)
Valkendorfsgate 8 , Bergen , no

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Fitness center
24-hour front desk
Restaurant
Business center
Terrace
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Clean hotel room
Good breakfast
Central location
Helpful staff
Cons:
Cold temperatures in rooms
Dirty carpets
Additional charges for breakfast

Categories

Cleanliness
6.16
Some reviews mention dirty carpets and bugs, impacting the cleanliness perception.
Service
8.63
Overall positive mentions of staff helpfulness, though some issues with reception noted.
Location
8.67
Frequent positive remarks about the hotel's central location.
Room Quality
7.32
Mixed sentiments; some enjoyed spacious rooms while others faced temperature issues.
Amenities
7.15
Reported amenities were functional, but some complaints about the heating.
Value for Money
8.11
Overall perceived good value with regards to breakfast and location.
Food and Beverage
8.66
Breakfast received multiple positive reviews, indicating a strong point for the hotel.
Overall Experience
7.73
General satisfaction noted, though some guests expressed disappointment in specific areas.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-22 00:53

Property Description

Modern Art Collection
Experience a stay surrounded by a large collection of modern art at Scandic Neptun Hotel. Each room is adorned with unique pieces, adding a touch of culture to your visit.

Convenient Amenities
Enjoy complimentary Wi-Fi, cable TV, and tea/coffee facilities in every room. Whether you're here for work or leisure, our amenities cater to your needs for a comfortable stay.

Prime Location
Located in central Bergen, our hotel is steps away from Torgallmenningen Square and a short walk from Bryggen Wharf and Bergen Aquarium. Explore the city with ease during your stay at Scandic Neptun Hotel.

Book your stay now and immerse yourself in the vibrant culture and convenience of our hotel.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BGO

Location

Property Accessibility

Public Area
  • Hill Located: No
  • Ramp: Yes
  • Entrance Type: Electric
  • Entrance Door Width: 80
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: Yes
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: Yes
Show all accessibility features

Guest Reviews

7.8
Based on 4874 reviews
Cleanliness: 6.16
Service: 8.63
Location: 8.67
Room Quality: 7.32
Amenities: 7.15
Value for Money: 8.11
Food and Beverage: 8.66
Overall Experience: 7.73
H
HEIDE couple us
8
Pros:

Central location

2026-08-29 via Nuitee
K
Karen couple au
7
Disappointing but good location.
Pros:

Breakfast was great and location was great. Walk to Port and Train Station.

Cons:

No aircon and it was very hot in the room. Top floor sun had been shining in room day when we checked in. Had asked if window could be opened on booking site, was told yes. Window opened 1cm no airflow at all. Hotel full so could not change rooms, however. Staff brought fan up which was a bit of a relief.

2026-08-29 via Nuitee
M
Meng family_with_children it
9
Pros:

地理位置非常好,距离所有景点都可步行到达。自驾的可以把车停在附近的停车场

2026-08-29 via Nuitee
I
Ines couple ar
10
Pros:

Ubicación, value for money, desayuno

Cons:

Nada

2026-08-29 via Nuitee
L
Luca couple it
8
Pros:

Comoda la posizione in centro
Struttura un po datata ma in buone condizioni generali

2026-08-28 via Nuitee
M
MiekeMcIntosh family_with_children nl
7
Prima verblijf voor een nacht een Bergen
Pros:

Prima ligging in Bergen, ruime kamers, alles wat een hotel moet hebben was er, grote lobby, gelegenheid om koffers nog even weg te zetten. De kamer was ruim, het ontbijt was ook prima, al met al goed maar niet overweldigend.

Cons:

Het pand was oud, dat zag je aan verschillende dingen. Onze kamer was prima en gerenoveerd. Andere delen van het hotel waren dat nog niet. De check in was heel laat, pas na 16.00 uur. Niet fijn als je met een kind reist en tassen bij je hebt.

2026-08-28 via Nuitee
F
Fuchs solo_traveller at
10
Pros:

Tolles Hotel, nettes Personal und sehr gutes Frühstück.

2026-08-28 via Nuitee
V
Veronika family_with_children sk
9
Pros:

Perfektné raňajky. trochu problém s kávovarom a dostať sa len k horúcej vode na čaj.

2026-08-27 via Nuitee
J
JUN couple jp
10
2026-08-27 via Nuitee
J
Jan solo_traveller no
9
2026-08-26 via Nuitee
S
Siri family_with_children no
6
ok
Pros:

Fint rom, veldig varmt da vi ankom. Glad vi ikke kom senere på kveld, rett før leggetid.

Cons:

Ingen håndsåpe, dusjsåpe eller sjampo i beholderne.
For mange gjester ved samme frokostbuffet.. gjester tok mat med hendene og brukte glutenfri toastjern til vanlig brød. Frokost virket kaotisk og noe uren.
Lite utvalg av glutenfritt til frokost. Bestilte på Scandic da jeg har svært god erfaring med dette fra tidligere, at det kan være gode glutenfrie ting og også noe søtt, men her var det ikke så mye.

2026-08-26 via Nuitee
T
Turner family_with_children gb
8
An ideal hotel for visiting Bergen. An impressive breakfast will set you up for a day of sightseein.
Pros:

Great hotel. We loved the wide selection of options at breakfast. Staff very helpful.
Location was ideal.

Cons:

Nothing really annoyed us, but there were a few areas for improvement. We couldn’t get milk. Glass door to bathroom seemed odd.

2026-08-26 via Nuitee
J
Jose Luis couple es
8
2026-08-26 via Nuitee
A
Anne solo_traveller no
9
2026-08-25 via Nuitee
H
Heinz-Werner couple de
5
Ok. Too ist die Lage.
Pros:

Das Frühstücksangebot war gut. Die Lage ist Top.

Cons:

Der Frühstücksraum war überfüllt, jeder schaute, dass er einen Platz fand, hektischen Getriebe. Das Zimmer war groß, die Fenster nicht sauber,unser Teppichboden hatte einen unangenehmen, großen,schwarzen Flecken.

2026-08-25 via Nuitee
P
Per couple se
8
2026-08-25 via Nuitee
C
Carlos solo_traveller es
8
Overall good
Pros:

I like the location and the room was very big and everything clean.

Cons:

I asked for housekeeping first day but they only changed the towels, didnt tidy the bed...I do not know why and then the second day they changed towels and made the bed.

Also, staff was a little bit cold with the guest, specially one man from reception, his name is Samuel.

2026-08-25 via Nuitee
T
TOMOKO solo_traveller jp
8
2026-08-25 via Nuitee
J
Jan solo_traveller sk
8
Pros:

Matpakke was extraordinary generous. You can make it quite after your taste.

Cons:

In our room was the noise from street on Friday a little bit too loud, but they were true about that on the reception and we choose that it doesn't matter so much. The main problem was that the TV set did not give you opportunity to mirror your mobile phone screen.

2026-08-25 via Nuitee
F
Fernando couple ar
8
Hotel agradable y muy bien ubicado
Pros:

La ubicación es perfecta. La habitación y el baño estaban impecables

Cons:

Que para llegar a la habitación hay que subir 5 escalones

2026-08-25 via Nuitee