Scandic Neptun

Hotels
•
Scandic
7.8 (4488 reviews)
Valkendorfsgate 8 , Bergen , no

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Restaurant
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Facilities for disabled guests
Packed lunches
See all facilities

Review Highlights

Pros:
Clean hotel room
Good breakfast
Central location
Helpful staff
Cons:
Cold temperatures in rooms
Dirty carpets
Additional charges for breakfast

Categories

Cleanliness
6.16
Some reviews mention dirty carpets and bugs, impacting the cleanliness perception.
Service
8.63
Overall positive mentions of staff helpfulness, though some issues with reception noted.
Location
8.67
Frequent positive remarks about the hotel's central location.
Room Quality
7.32
Mixed sentiments; some enjoyed spacious rooms while others faced temperature issues.
Amenities
7.15
Reported amenities were functional, but some complaints about the heating.
Value for Money
8.11
Overall perceived good value with regards to breakfast and location.
Food and Beverage
8.66
Breakfast received multiple positive reviews, indicating a strong point for the hotel.
Overall Experience
7.73
General satisfaction noted, though some guests expressed disappointment in specific areas.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-22 00:53

Property Description

Modern Art Collection
Experience a stay surrounded by a large collection of modern art at Scandic Neptun Hotel. Each room is adorned with unique pieces, adding a touch of culture to your visit.

Convenient Amenities
Enjoy complimentary Wi-Fi, cable TV, and tea/coffee facilities in every room. Whether you're here for work or leisure, our amenities cater to your needs for a comfortable stay.

Prime Location
Located in central Bergen, our hotel is steps away from Torgallmenningen Square and a short walk from Bryggen Wharf and Bergen Aquarium. Explore the city with ease during your stay at Scandic Neptun Hotel.

Book your stay now and immerse yourself in the vibrant culture and convenience of our hotel.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BGO

Property Policies

  • Parking

    No parking available.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Property Accessibility

Public Area
  • Hill Located: No
  • Ramp: Yes
  • Entrance Type: Electric
  • Entrance Door Width: 80
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: Yes
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: Yes
Show all accessibility features

Guest Reviews

7.8
Based on 4488 reviews
Cleanliness: 6.16
Service: 8.63
Location: 8.67
Room Quality: 7.32
Amenities: 7.15
Value for Money: 8.11
Food and Beverage: 8.66
Overall Experience: 7.73
C
Corry • extended_group • nl
6
Pros:

Ontbijt en locatie prima

Cons:

Verwarming in kamer stond aan en het lukte niet deze uit te krijgen ondanks pogingen en hulp van personeel. Licht in de badkamer was bedroevend slecht.

2026-05-16 • via Nuitee
J
Judit • family_with_children • hu
10
Pros:

A szállás kitűnő helyen, a város szívében található. A szobák kényelmesek és tiszták. Mi kértünk a szálláshoz svédasztalos reggelit, nagyon friss, finom és bőséges volt. A szállás elhelyezkedése is nagyszerű, könnyen, pár perc sétára található a halpiac, az óváros, a Light Rail, a Bryggen és a kikötő.

2026-05-16 • via Nuitee
L
Lorraine • solo_traveller • au
7
Pros:

Location. Being able to open the windows.

Cons:

The heating couldn’t be adjusted. It was suffocating.

2026-05-16 • via Nuitee
P
Paus • couple • se
8
2026-05-16 • via Nuitee
H
Hilde • family_with_children • no
9
2026-05-15 • via Nuitee
J
Jens • solo_traveller • no
10
Pros:

god frokost men litt dårlig kaffe. og litt lang kø på kaffen.

Cons:

ikke noe spesielt. synes hotellet var veldig bra

2026-05-15 • via Nuitee
J
Jakob • solo_traveller • se
7
2026-05-15 • via Nuitee
P
Przemek_krk • solo_traveller • pl
10
Świetny hotel
Pros:

Dokonała lokalizacja. Blisko do centrum, blisko na kolejkę na wypad w góry, blisko na tramwaj na lotnisko. Hotel czysty i schludny. Łóżko wygodne, pokój dobrze wyciszony, zasłony zapewniają ciemność podczas snu. Śniadanie znakomite. Szeroki wybór, wszystko świeże, sporo lokalnych smaków.

2026-05-14 • via Nuitee
J
Julie • couple • us
10
Good location, friendly staff and good breakfast!
Pros:

When our other hotel cancelled the day before due to strike, Scandic Neptun had availability and we were able to drop our bags early and head off sight seeing! The hotel had a great breakfast and friendly staff!

2026-05-13 • via Nuitee
S
Sabine • solo_traveller • au
8
2026-05-13 • via Nuitee
P
Pires • solo_traveller • pt
7
2026-05-13 • via Nuitee
P
Per Olav • couple • no
8
Roleg lokalitet nær sentrum i Bergen.
Pros:

God frukost

2026-05-13 • via Nuitee
C
Christine • couple • au
9
2026-05-13 • via Nuitee
R
Rolf Inge • family_with_children • no
8
2026-05-12 • via Nuitee
L
Luana S. • couple • ro
8
Pros:

The bathroom was big, bed comfortable, room spacious, clean room.

Cons:

The room was far from stairs/elevator.

2026-05-12 • via Nuitee
S
Stefano Aarhus • couple • dk
9
2026-05-12 • via Nuitee
V
Val • solo_traveller • gb
8
2026-05-12 • via Nuitee
K
Kjell • couple • no
8
2026-05-11 • via Nuitee
M
Miguel • solo_traveller • no
9
Pros:

Senga og frokost personale

Cons:

Det var litt vanskeleg og komme till 9 etasje

2026-05-10 • via Nuitee
R
Robert • couple • fr
10
Séjour agréable.
Pros:

Accueil très tardif ( 0h 30) du fait d'un gros retard de vol. Situation en plein centre ville. Excellent buffet de petit déjeuner.

Cons:

Rien.

2026-05-10 • via Nuitee