Pestana Rio Atlantica

Hotels
Pestana Hotel & Resorts
8.8 (5003 reviews)
Avenida Atlântica, 2964 , Rio de Janeiro , br

Children allowed
Pets allowed

Facilities

Guest education on local ecosystems and culture
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Cons:
Room cleanliness issues
Staffing issues at reception

Categories

Cleanliness
8.15
The cleanliness received mixed reviews, with mentions of poor cleaning in some areas and issues with room cleanliness.
Service
9.65
The service was generally praised, with staff being described as friendly and attentive.
Location
9.85
The location was highlighted positively in multiple reviews, indicating a desirable area.
Room Quality
7.65
Room quality faced criticism due to age and issues with some rooms being unsuitable.
Amenities
8.65
Amenities were mentioned with some positives, although there were complaints about the age of equipment.
Value for Money
8.45
Some guests felt the value did not match what was charged, particularly regarding the breakfast.
Food and Beverage
8.85
The food, especially breakfast offerings, received positive notes, although some found it lacking in variety.
Overall Experience
9.15
Overall experience varied among guests, with some expressing disappointment and others appreciating their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 05:33

Property Description

Luxurious Suites and Stunning Beachfront Location
Pestana Rio Atlantica boasts modern, luxurious suites with private balconies offering breathtaking city views. Situated on Copacabana's beachfront, guests can enjoy the beauty of the ocean right at their doorstep.

Rooftop Pool and Fine Dining
Indulge in sophistication at the rooftop pool and lounge bar, where panoramic ocean views and exquisite cocktails await. The restaurant serves fine Portuguese cuisine, and a delicious breakfast with buttered croissants is the perfect start to your day.

Spa, Gym, and Convenient Location
Relax and rejuvenate at the spa with essential oil massages, stay active at the modern gym, and benefit from the hotel's environmentally sustainable practices. With easy access to airports and iconic landmarks like Christ the Redeemer Statue, Pestana Rio Atlantica offers the perfect blend of luxury and convenience.

Experience luxury and relaxation at Pestana Rio Atlantica - book your stay now!

Important information:

According to the Brazilian Federal Law 8.069/1990, minors under 18 years of age cannot check into hotels unless they are accompanied by their parents or a designated adult. If a minor is accompanied by an adult other than his parents, it is necessary to present a written authorization for the minor to check into the hotel. Such authorization must be notarized and signed by both parents, and presented along with notarized copies of their IDs.

Please note that the credit card used for the booking must belong to one of the guests. In case of reservations made in the Non-Refundable rates, the reservation center will send a payment link to your message box via the Booking.com platform. The card used must be presented at check-in.

If it is not possible to present the credit card, the total amount of the reservation will be charged again on the guest's own credit card or another form of payment, such as debit card, cash or PIX. In this case, the amount charged to the credit card during the booking will be refunded.

For reservations made by third parties, the payment must be made exclusively via PIX.

Please note that extra beds can be provided only in the Standard Suite and Suite with Side Sea View category. Please contact the property for further details.

Please note that an optional tourist tax is charged per room/per day. Please contact the property for further details.

Operation of the pool area and rooftop on December 31, 2025:
• The pool will be closed at 12:00 PM on December 31, 2025, and will reopen at 12:00 PM on January 1, 2026.
• Due to the preparation and celebration of the New Year’s Eve party, the rooftop will also be closed from 12:00 PM on December 31 until 12:00 PM on January 1.
• On New Year’s Eve, access to the rooftop will be exclusive to guests/clients with a party ticket and identification wristband.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: GIG

Property Policies

  • Parking

    Private parking is possible on site (reservation is not possible) and costs BRL 80 per day.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.8
Based on 5003 reviews
Cleanliness: 8.15
Service: 9.65
Location: 9.85
Room Quality: 7.65
Amenities: 8.65
Value for Money: 8.45
Food and Beverage: 8.85
Overall Experience: 9.15
M
Monica solo_traveller ar
8
2026-06-12 via Nuitee
N
NoDisplay1985 couple us
3
Overpriced, dirty, and broken
Pros:

Staff is nice but besides that, nothing about the hotel was good.

Cons:

Absolutely awful. The shower was terrible, with barely any water pressure, and the few drops that did come out shot in every different direction. On top of that, the drains were completely clogged, so taking a shower meant the stall instantly flooded like a bathtub. To make matters worse, I found cockroaches in the room every single day. The Wi-Fi never worked—not even enough to send a simple message—and every recommendation from the staff turned out to be a bust. This place is way too expensive for what you actually get. The only saving graces were the collection and the fact that the staff was nice.

2026-06-12 via Nuitee
K
Kennedy couple br
10
2026-06-12 via Nuitee
O
Otávio couple br
10
Fantástico
Pros:

Localização Excepcional

Cons:

Café da manhã muito bom, mas pode melhorar (faltou iogurte natural)

2026-06-12 via Nuitee
K
KARINE couple fr
7
Assez cher au vue des prestations
Pros:

La taille de la chambre, la propreté et le personnel

Cons:

Il y avait des travaux à la piscine ce qui rendait le solarium indisponible avec le nuisances sonores qui vont avec,
Je n’ai pas cette information au moment de la réservation.
Par ailleurs l’insonorisation des chambres est catastrophique, on entend autant les voisins que les bars et voitures dans la rue
Le petit déjeuner est à revoir également choix très limité

2026-06-12 via Nuitee
J
Joao couple br
6
Conheço outros hotéis da rede esse me decepcionou não já devido de praia o restaurante é ruim café da manhã fraco
Pros:

Achei q precisa modernizar

Cons:

Precisa modernizar

2026-06-12 via Nuitee
R
RAYMOND solo_traveller ae
7
Pros:

Location

Cons:

Junior Suites- bathroom sliding door somehow unable to lock, uncomfotable if you are staying with friends or even family. They gonna see what u doing inside. Gaps between the center and ends of the sliding door.

2026-06-12 via Nuitee
R
Rolf solo_traveller de
9
Pros:

Die Freundlichkeit des Personals und Serviceleistungen.

2026-06-12 via Nuitee
P
Paula Cristina couple br
7
2026-06-11 via Nuitee
D
DG couple br
4
Pros:

Localização Ótima

Cons:

Limpeza e conservação péssima

2026-06-11 via Nuitee
R
Rossane couple br
2
Primeira experiência e última na rede Pestana. Se querem conforto, segurança e ambiência durante a estadia, certamente n
Cons:

Como solicitado, informei com antecedência que viajaria com meu pet, incluindo raça e peso. No momento do check-in, paguei a taxa pet de R$ 440,00, porém não havia qualquer estrutura para recebê-lo, apesar de isso ser informado no site da rede Pestana. Precisei providenciar, por conta própria, tapete higiênico, comedouro, bebedouro e caminha.

Além disso, havia um vão entre o guarda-corpo da varanda e o piso, com espaço suficiente para a passagem do animal, tornando o ambiente completamente inseguro para a estadia de um pet. Solicitei na recepção alguma alternativa para solucionar o problema, mas fui informada de que não havia nenhuma opção disponível. A única orientação recebida foi manter a porta da varanda fechada durante toda a hospedagem. Vale destacar que essa porta era a única abertura do quarto para entrada de ventilação natural.

Também enviei dois e-mails à rede Pestana relatando a situação, mas não obtive qualquer retorno.

Para completar, fui inicialmente acomodada em uma unidade inferior à categoria reservada, o que gerou desgaste e transtornos até que a situação fosse finalmente corrigida.

2026-06-11 via Nuitee
V
Vasquez couple cl
8
Pros:

todo super bien, desayuno, amabilidad del personal, instalaciones y excelente ubicación

Cons:

se extravió mi pijama un día que realizaron limpieza, debe haberse ido en las sabanas

2026-06-11 via Nuitee
C
CARMEN solo_traveller cl
9
2026-06-10 via Nuitee
B
Benjamin solo_traveller gb
7
2026-06-10 via Nuitee
R
Roxana solo_traveller pa
7
Pros:

La atención del personal del desayuno. Muy gentiles y atentos

Cons:

Había poco personal en el lobby para consultas. La habitación no era aseada con pulcritud. Estuvimos una semana y nunca cambiaron las sábanas.

2026-06-10 via Nuitee
M
Marcelo couple br
9
2026-06-09 via Nuitee
J
Jorge couple pt
7
Pros:

Localização e staff super atencioso e prestável.

Cons:

Limpeza do quarto e o colchão não está ao nível de um Pestana.

2026-06-09 via Nuitee
J
Joao Batista Casimiro solo_traveller br
7
2026-06-09 via Nuitee
L
Leonardo family_with_children br
7
2026-06-09 via Nuitee
N
Neo couple za
7
2026-06-09 via Nuitee