Crowne Plaza Kansas City Downtown by IHG

Hotels
Crowne Plaza Hotels & Resorts
8.3 (734 reviews)
1301 Wyandotte Street , Kansas City , us

Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Good location and views
Quality food and beverage
Cons:
Cleanliness issues
Noise from construction
Comfort of beds and amenities lacking

Categories

Cleanliness
7.69
Some mentions of hair on the bathroom floor and old carpet.
Service
9.16
Staff were friendly and accommodating, with many positive mentions.
Location
8.7
Centrally located and convenient, with good views.
Room Quality
7.65
Some concerns about comfort and old beds.
Amenities
7.68
Some amenities were lacking, such as less coffee pods and no microwave.
Value for Money
8.14
Good value for the quality of stay, though some found it pricey.
Food and Beverage
8.69
High praise for the late-night food options and overall quality.
Overall Experience
8.66
General satisfaction with a few areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 07:31

Property Description

Central Location in Kansas City

Located next to the Bartle Hall Convention Center in the vibrant Power & Light Entertainment District, Crowne Plaza Hotel Kansas City Downtown offers convenience and excitement right at your doorstep.

Relaxation and Dining Options

Unwind by taking a dip in the outdoor heated pool or breaking a sweat at the on-site fitness center. Indulge in delicious meals at City Grille or sip on refreshing drinks at the hotel bar after a productive day.

Comfortable Guestrooms

Experience modern amenities such as free high-speed internet, flat-screen TVs, and spacious work areas in the guestrooms. Enjoy the convenience of room service and end your day on a cozy bed with luxurious linens.

Book your stay at Crowne Plaza Hotel Kansas City Downtown now for a memorable and convenient experience.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Fri, Oct 17, 2025 until Mon, Jun 1, 2026

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MCI

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 25 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.3
Based on 734 reviews
Cleanliness: 7.69
Service: 9.16
Location: 8.7
Room Quality: 7.65
Amenities: 7.68
Value for Money: 8.14
Food and Beverage: 8.69
Overall Experience: 8.66
K
Karen couple us
10
great stay, big room , good view, clean , friendly staff and water station is always helpful
2026-05-29 via Nuitee
L
Lacey solo_traveller us
9
2026-05-29 via Nuitee
C
Crystle family_with_children us
10
It was great
Pros:

Everyone was friendly. It was very clean!

2026-05-29 via Nuitee
R
Ronald family_with_children us
7
2026-05-29 via Nuitee
S
sherril solo_traveller us
1
2026-05-26 via Nuitee
A
Ashley solo_traveller us
10
2026-05-25 via Nuitee
A
Ashley solo_traveller us
10
2026-05-25 via Nuitee
A
Ashley solo_traveller us
10
2026-05-25 via Nuitee
E
Estill, III solo_traveller us
8
Nice room except for slow water leaving my sink and unfortunate billing errors on hotel.
Pros:

Did not eat there

Cons:

They charged me a parking fee and I did not have a car there. They did take it off my card after three days but then took off the room rate and the next day put it back on my card thus with my other expenses being paid gave me a negative balance on my card. I work too hard to save up and stay at your facility and the confusion from your billing department made my stay there unfortunate and regrettable.

2026-05-22 via Nuitee
W
Wendy family_with_children us
9
2026-05-22 via Nuitee
D
Daniel solo_traveller us
5
2026-05-19 via Nuitee
H
hawkins family_with_children us
8
2026-05-18 via Nuitee
J
Josef couple cz
8
2026-05-18 via Nuitee
S
Sarajanae solo_traveller us
8
2026-05-17 via Nuitee
S
Selai solo_traveller us
10
Pros:

I like the location it's convenient and the room is clean and bed is comfortable

2026-05-17 via Nuitee
D
Denise family_with_children br
9
Correu tudo como eu esperava. Ótimo
Pros:

A localização do espaço do quarto para 4 adultos

Cons:

O banheiro poderia ser um pouco maior e o chuveiro as vezes tinha o ralo entupido por cabelo

2026-05-16 via Nuitee
T
Tiffany solo_traveller us
10
2026-05-15 via Nuitee
M
MONICA INES couple cl
8
Cons:

Me cobraron doble y según ellos no les figuraba el cobro y aún tengo el cargo de más de mil dólares

2026-05-14 via Nuitee
R
Richelle family_with_children us
10
Pros:

Location

2026-05-14 via Nuitee
S
Sydni couple us
8
2026-05-14 via Nuitee