Crowne Plaza Kansas City Downtown by IHG

Hotels
•
Crowne Plaza Hotels & Resorts
8.3 (862 reviews)
1301 Wyandotte Street , Kansas City , US
+1 816-474-6664

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Good location and views
Quality food and beverage
Cons:
Cleanliness issues
Noise from construction
Comfort of beds and amenities lacking

Categories

Cleanliness
7.69
Some mentions of hair on the bathroom floor and old carpet.
Service
9.16
Staff were friendly and accommodating, with many positive mentions.
Location
8.7
Centrally located and convenient, with good views.
Room Quality
7.65
Some concerns about comfort and old beds.
Amenities
7.68
Some amenities were lacking, such as less coffee pods and no microwave.
Value for Money
8.14
Good value for the quality of stay, though some found it pricey.
Food and Beverage
8.69
High praise for the late-night food options and overall quality.
Overall Experience
8.66
General satisfaction with a few areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 07:31

Property Description

Central Location in Kansas City

Located next to the Bartle Hall Convention Center in the vibrant Power & Light Entertainment District, Crowne Plaza Hotel Kansas City Downtown offers convenience and excitement right at your doorstep.

Relaxation and Dining Options

Unwind by taking a dip in the outdoor heated pool or breaking a sweat at the on-site fitness center. Indulge in delicious meals at City Grille or sip on refreshing drinks at the hotel bar after a productive day.

Comfortable Guestrooms

Experience modern amenities such as free high-speed internet, flat-screen TVs, and spacious work areas in the guestrooms. Enjoy the convenience of room service and end your day on a cozy bed with luxurious linens.

Book your stay at Crowne Plaza Hotel Kansas City Downtown now for a memorable and convenient experience.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MCI

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.3
Based on 862 reviews
Cleanliness: 7.69
Service: 9.16
Location: 8.7
Room Quality: 7.65
Amenities: 7.68
Value for Money: 8.14
Food and Beverage: 8.69
Overall Experience: 8.66
M
Marsha • couple • us
9
We will be back!
Pros:

Very nice and very convenient!

Cons:

Convenience and staff was very nice

2026-09-19 • via Nuitee
K
Kristie • couple • us
8
It worked for what we needed.
Pros:

The location. It is close to the T-MOBILE Arena and Power and Light.

Cons:

Cost and it could use some upgrades. The driveway in front of the hotel is not big enough. You can't park in the garage until you check in.

2026-09-19 • via Nuitee
M
Marsha • couple • us
10
2026-09-19 • via Nuitee
C
Connie • solo_traveller • us
9
Pros:

It's close to T Mobile Center

Cons:

Expensive

2026-09-19 • via Nuitee
R
Rajan • couple • in
1
Frustrated and remind house keeping to clean the room and Room service will deny giving any service if they are busy. Th
Pros:

Closeness to Kansas conventional centre. That’s all

Cons:

The front desk staff each and every person be today or the night they cannot be put up there. They are one of the most rude inconsiderate have absolutely no sense of customer service. I am surprised how can you have people like these at the front desk. No greet absolutely not a single what’s any sense of customer service.

2026-09-18 • via Nuitee
M
Marco • couple • ec
10
Exellente experiencia
Pros:

Super ubicación

Cons:

Todo bien

2026-09-13 • via Nuitee
N
Nathaniel • couple • us
6
It serves it's purpose.
Pros:

Lobby was really nice, restaurant was great, staff was ok in restaurant. Coffee shop was great as was the staff in that particular part. Floors smelled musty for almost 400 dollars, color of walls and carpet was not inviting in the halls. Room was nice, shower was small for the price. Microwave should definitely be in the room. Overall the positive parts didn't justify the price when I consider the rest.

2026-09-13 • via Nuitee
C
Charles • family_with_children • us
8
Pros:

Great location for downtown

2026-09-13 • via Nuitee
A
Andy • solo_traveller • us
9
Friendly people and great drinks.
Pros:

People working the check-in desk were super friendly and accommodating. 10/10
Bartender was awesome. Wish I could remember names because these 3 made the experience great!

Cons:

Wasn't sure how to get to the rooftop bar. Was really looking forward to it.

2026-09-11 • via Nuitee
D
Dominguez • couple • us
10
2026-09-10 • via Nuitee
A
Annie • couple • us
10
This centralized location was perfect for exploring Kansas City.
Pros:

It smelled lovely and the staff was extremely helpful and friendly. On-Site parking was wonderful in such a congested area of downtown.

2026-09-08 • via Nuitee
J
Johnson • solo_traveller • us
8
Pros:

Location

Cons:

Everything was okay

2026-09-08 • via Nuitee
K
Kyleigh • extended_group • us
8
2026-09-08 • via Nuitee
Q
Quintero • couple • us
10
Excellent will recommend to friend
Pros:

Hospitality

2026-09-08 • via Nuitee
K
Kristy • solo_traveller • us
9
2026-09-07 • via Nuitee
S
Serina • couple • us
10
2026-09-07 • via Nuitee
L
Levi • extended_group • us
7
Awesome stay for downtown KC
Pros:

Location

2026-09-07 • via Nuitee
A
Ashley • family_with_children • us
9
Comfortable and quiet. Will have to pay for parking.
Pros:

Bed was comfortable, room clean.

Cons:

Did not like that we had to pay $30 per day to park in the garage attached to the hotel.

2026-09-05 • via Nuitee
J
Jennifer • solo_traveller • us
10
2026-09-04 • via Nuitee
N
Noriyuki • solo_traveller • jp
8
2026-09-04 • via Nuitee