Crowne Plaza Kansas City Downtown by IHG

Hotels
•
Crowne Plaza Hotels & Resorts
8.3 (783 reviews)
1301 Wyandotte Street , Kansas City , us

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Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Good location and views
Quality food and beverage
Cons:
Cleanliness issues
Noise from construction
Comfort of beds and amenities lacking

Categories

Cleanliness
7.69
Some mentions of hair on the bathroom floor and old carpet.
Service
9.16
Staff were friendly and accommodating, with many positive mentions.
Location
8.7
Centrally located and convenient, with good views.
Room Quality
7.65
Some concerns about comfort and old beds.
Amenities
7.68
Some amenities were lacking, such as less coffee pods and no microwave.
Value for Money
8.14
Good value for the quality of stay, though some found it pricey.
Food and Beverage
8.69
High praise for the late-night food options and overall quality.
Overall Experience
8.66
General satisfaction with a few areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 07:31

Property Description

Central Location in Kansas City

Located next to the Bartle Hall Convention Center in the vibrant Power & Light Entertainment District, Crowne Plaza Hotel Kansas City Downtown offers convenience and excitement right at your doorstep.

Relaxation and Dining Options

Unwind by taking a dip in the outdoor heated pool or breaking a sweat at the on-site fitness center. Indulge in delicious meals at City Grille or sip on refreshing drinks at the hotel bar after a productive day.

Comfortable Guestrooms

Experience modern amenities such as free high-speed internet, flat-screen TVs, and spacious work areas in the guestrooms. Enjoy the convenience of room service and end your day on a cozy bed with luxurious linens.

Book your stay at Crowne Plaza Hotel Kansas City Downtown now for a memorable and convenient experience.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MCI

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 25 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.3
Based on 783 reviews
Cleanliness: 7.69
Service: 9.16
Location: 8.7
Room Quality: 7.65
Amenities: 7.68
Value for Money: 8.14
Food and Beverage: 8.69
Overall Experience: 8.66
M
Matthew • couple • qa
4
Not worth the money
Pros:

Staff friendly

Cons:

Broken elevator
Room could have been cleaner
Bathroom door was rotted by the bottom

Honestly the hotel needs work
There was also a liquor bottle left in the hall way for days
Common area floors were sticky
Long wait for elevator

2026-06-27 • via Nuitee
F
Frank • couple • nl
7
2026-06-27 • via Nuitee
J
Jan • couple • nl
8
2026-06-27 • via Nuitee
J
Jason • extended_group • us
10
2026-06-26 • via Nuitee
M
MARIA FERNANDA • family_with_children • ec
8
Excellent location, great dishes at the restaurant
Pros:

The breakfast was really good and the dishes at the restaurant

Cons:

The attention of one of the waitress during breakfast

2026-06-25 • via Nuitee
M
Maria • solo_traveller • us
10
2026-06-25 • via Nuitee
V
Victoria • solo_traveller • us
9
Pros:

It was great, great staff, great food amazing furniture art work on the walls .

Cons:

Pool close to early

2026-06-24 • via Nuitee
S
Santonocito • extended_group • ar
8
La ubicación es excelente y el personal amable aunque no hablaban español hicieron todo el esfuerzo para atendernos bien
Pros:

La ubicación y el personal

Cons:

Nada

2026-06-24 • via Nuitee
J
jarrín • solo_traveller • ec
9
2026-06-24 • via Nuitee
L
Leah • solo_traveller • us
9
Pros:

Very close to T-Mobile

Cons:

Expensive breakfast option

2026-06-23 • via Nuitee
D
Darriba • family_with_children • ar
8
Pros:

La ubicación el personal y el desayuno

Cons:

El tamaño de las camas y las habitaciones

2026-06-23 • via Nuitee
G
Gonzalo • family_with_children • ar
8
Pros:

Hotel muy bien ubicado, cerca de todo, con acceso al tranvía que comunica los puntos mas importantes de Kansas City. Habitaciones cómodas, muy buen restobar en el hotel.

2026-06-22 • via Nuitee
V
Vilmar Freyr • family_with_children • is
8
Pros:

Breakfast great

Cons:

Gym small

2026-06-22 • via Nuitee
P
Paityn • extended_group • us
10
2026-06-22 • via Nuitee
C
cecilia • extended_group • it
8
2026-06-21 • via Nuitee
F
Firpo • solo_traveller • ar
9
muy buena
Pros:

muy bueno

Cons:

hay mucha refrigeración en todo el hotel

2026-06-20 • via Nuitee
F
Fernando • solo_traveller • us
10
2026-06-20 • via Nuitee
F
Fernando • solo_traveller • ar
10
2026-06-19 • via Nuitee
K
Kaylee • couple • us
10
2026-06-19 • via Nuitee
P
Pablo Sanchez • family_with_children • ar
8
2026-06-19 • via Nuitee