Hotel Seville NoMad - The Unbound Collection by Hyatt

Hotels
•
Unbound Collection by Hyatt
8.1 (2221 reviews)
22 East 29th Street , New York , us

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Great location
Friendly service
Cons:
Cleanliness issues
Older room decor

Categories

Cleanliness
7.53
Some reviews mention stains and wear in rooms, impacting cleanliness perception.
Service
9
Feedback highlights staff's friendliness and helpfulness, contributing to a high service rating.
Location
9.04
Consistent praise for the hotel’s perfect location in Manhattan.
Room Quality
7.49
Several reviews indicate that rooms need refurbishment and have issues, affecting room quality.
Amenities
7.52
Complaints about amenities such as dated carpets and limited breakfast options.
Value for Money
8.18
Some guests feel they may not have received full value given the issues mentioned.
Food and Beverage
7.53
Complaints regarding the quality and variety of breakfast offerings.
Overall Experience
8.5
Despite some negative points, guests generally had a good experience at the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 00:58

Property Description

Experience Sanctuary and Scene at The James New York – NoMad

Convenient Location and Amenities
Located in the heart of NoMad, The James New York – NoMad offers easy access to iconic landmarks and attractions. Enjoy the convenience of complimentary wine hour, in-room essentials, and USB ports for your comfort.

Luxurious Dining and Entertainment
Indulge in renowned Italian dining at Scarpetta and unwind at the Cocktail Lounge Bar with live music at the Seville. The hotel's vibrant dining and entertainment options ensure a memorable stay.

Relaxation and Wellness
Take advantage of the 24-hour gym featuring Peloton Bikes and immerse yourself in the calming energy of The James. With complimentary WiFi, valet parking, and laundry services, your urban retreat awaits at The James New York – NoMad.

Book now to experience the perfect blend of luxury and comfort at The James New York – NoMad!

Important information:

Please note that the service charge, excluding gratuities, includes the following. Credit cannot be rolled over and must be used on a daily basis:
- Daily Coffee, Tea and Fresh Fruits in the morning in the lobby.
- Unlimited local calls.
- 24-hour fitness center access, including Peloton Bikes.
- WiFi access throughout the hotel.

Breakfast is served in the rooms.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: JFK

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People 3 years old and over stay for US$100 per person per stay when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs USD 80 per day.

Location

Guest Reviews

8.1
Based on 2221 reviews
Cleanliness: 7.53
Service: 9
Location: 9.04
Room Quality: 7.49
Amenities: 7.52
Value for Money: 8.18
Food and Beverage: 7.53
Overall Experience: 8.5
B
beni • solo_traveller • br
6
Cons:

Não entendi porque tendo quarto disponível para um check inn com algumas antecipado queriam c9brar taxa !!???

2026-05-30 • via Nuitee
B
Bethan • family_with_children • gb
9
2026-05-30 • via Nuitee
N
naomi • solo_traveller • il
10
מדהימה
Pros:

מיקום

Cons:

מקלחת קטנה

2026-05-29 • via Nuitee
A
Angela • extended_group • us
10
Greta location and hotel!
Pros:

The room was very spacious especially for a NYC hotel. The location was great for walking to sights and restaurants. Although the drinks at the bar were pricey, they had a great selection. Would definitely stay here again!

2026-05-29 • via Nuitee
A
Allison • extended_group • us
10
Wonderful stay, highly recommend
Pros:

Very clean and polished property. Staff were incredibly friendly and helpful.

2026-05-29 • via Nuitee
D
David • family_with_children • gb
10
A great value hotel in a central area where are major attractions to include great resta by urants are within walking di
Pros:

Central location to all major attractions.

Cons:

Fresh new decor and a lively relationship between the front of house employees and their guests.

2026-05-29 • via Nuitee
A
ALEKSANDR • solo_traveller • ru
1
Hyatt standards and Booking.com reliability turned out to be far below expectations.
Pros:

The location was convenient for my son’s internship in Manhattan. Unfortunately, this was completely overshadowed by the mismatch between the price paid and the actual level of service, as well as the extremely poor handling of a situation that clearly went far beyond a normal customer experience by both the hotel and Booking.com.

Cons:

Paying over $3,300 for 6 nights at a Hyatt-managed hotel in New York resulted in one of the worst booking and customer support experiences we have encountered.

The reservation was sold through Booking.com as accommodation “with breakfast included” exactly as stated in the booking confirmation. Only after payment and check-in did it become clear that the “included breakfast” effectively consisted of a yogurt parfait or fruit plate with a beverage - something extremely difficult to consider an appropriate breakfast for a Hyatt-managed hotel of this category and price level.

The hotel itself was largely unresponsive, while Booking.com continuously shifted responsibility between parties instead of resolving the issue. Hyatt Global Support explicitly stated that responsibility for transparency of booking conditions lies with Booking.com as the platform through which the reservation was purchased.

Already the day after payment and check-in, comparable accommodation under similar conditions was being offered for approximately $1,000 less, while no additional level of service or benefits were provided to justify the substantially higher amount paid by me.

The overall support experience was unacceptable:
- template responses,
- constant delays,
- lack of ownership,
- and endless redirection between Booking.com and the hotel.

Choosing this hotel for my son, who was alone in New York, I relied on the reputation of the Hyatt brand and expected an appropriate level of service and support.

As of today, we are still awaiting the return of the $600 deposit as well as adequate compensation for the time, stress, and extremely uncomfortable experience created during our son’s stay.

Moreover, even the $240 compensation promised by the parties has still not actually been paid and, considering the overall situation, already appears more like mockery than an attempt to genuinely resolve the issue.

2026-05-28 • via Nuitee
R
Ram • solo_traveller • us
6
2026-05-27 • via Nuitee
E
Eunhee • solo_traveller • kr
8
2026-05-27 • via Nuitee
S
Setareh • solo_traveller • us
6
Old fashioned
Pros:

The location

Cons:

I thought it was overpriced for they offered

2026-05-27 • via Nuitee
S
Shamlan • couple • us
5
2026-05-26 • via Nuitee
M
Madhav • solo_traveller • ca
3
Very expensive for a single person. Not so budget friendly. Food and drinks are not worthy.
Pros:

The place is perfect. Lots of restaurants and places to visit

Cons:

The price is not justifiable. They should definitely work on fixing their elevators. The staff is not clear. They tend to include in room service breakfast but they never serve it on time. The continental breakfast is a joke. They only serve juice and yogurt. No option for breakfast buffet (which a lot of restaurants does) plus they charge double destination tax fee

2026-05-26 • via Nuitee
S
Sergio Daniel • couple • us
10
2026-05-25 • via Nuitee
E
Estefanía • couple • ve
10
2026-05-25 • via Nuitee
A
AHMET BURAK • solo_traveller • tr
1
2026-05-25 • via Nuitee
A
Alejandro • solo_traveller • uy
3
No volvería
Pros:

El personal de recepción y afuera del hotel muy amables

Cons:

Decía desayuno incluido pero consistía en un yougurt , jugo de naranja y café pero solo si lo tomabas en la habitación. No era lo típico con comedor y bufet

2026-05-24 • via Nuitee
M
Maria Eugenia • couple • us
10
2026-05-23 • via Nuitee
J
Jordán • family_with_children • es
9
2026-05-23 • via Nuitee
J
Jennifer • couple • us
10
A comfortable visit with class and sophistication in a very busy NYC neighborhood.
Pros:

Loved the location! Room had a great architecture flare and was clean!

Cons:

The lobby, bar area was welcoming and comfortable.

2026-05-20 • via Nuitee
C
Charlotte • solo_traveller • fr
9
Comfortable and well located
Pros:

Clean and comfortable rooms delightful staff, complimentary coffee and drinks
Central location very practical

Cons:

A bit noisy my room overlooked Maddison avenue glazing of windows was not soundproof

2026-05-20 • via Nuitee