Hotel Seville NoMad - The Unbound Collection by Hyatt

No water in the rooms - you have to pay extra for this. A bit rude considering the price of the room. The restaurant you have to book ahead, even if you are a guest of the hotel, they won't fit you in as open to the public so you won't be able to eat there. Only one staff member for breakfast so we gave up waiting and left.
Receptionists were polite though, but would have been great to have been told you need to book if you want any food in the place.

We just had a great stay here! The hotel was great all around--location can't be beat, nice lobby, friendly staff, comfy beds, and quite a large room for NYC standards!! We even had a separate shower and bathtub and appreciated the little table and chairs. Was very clean and comfortable. Quiet, too, on the 12th floor. I think for this price point, you are not going to find better in NYC! Will definitely return for our next visit and have already recommended to several friends!

My parents recently stayed at the Seville and, although much of their visit was pleasant, their departure left them feeling taken advantage of.

When they asked the hotel doorman for help getting a taxi to LaGuardia Airport, he did not simply hail one of the passing yellow cabs. Instead, he said he knew a particularly good driver and directed them to a specific yellow taxi.

My parents visit New York regularly and know that a yellow-taxi trip to LaGuardia should be charged using the meter. The driver took an unusual toll-free route over the Queensboro Bridge and, upon arriving at the airport, demanded a flat $70 fare. No flat price had been disclosed or agreed to before the trip.

Because this particular taxi was personally selected and recommended by the hotel doorman, the interaction gave my parents the strong impression that the doorman and driver were working together. Whether or not hotel management was aware of the arrangement, guests should be able to trust that transportation arranged by hotel staff will be legitimate, metered, and transparent.

The experience seriously undermined their trust in the hotel and left a sour ending to an otherwise enjoyable visit to New York. My parents visit the city regularly, but they would not feel comfortable staying at the Seville again.

The Hotel Seville NoMad makes a fantastic first impression. The lobby and public spaces are beautiful, full of character, and feel thoughtfully designed. Walking into the hotel, I genuinely believed I had found the kind of property I enjoy staying in.

Unfortunately, that feeling didn't carry through to the guest room.

Our room was large by New York City standards, and I appreciated the extra space. However, despite its size, it felt surprisingly utilitarian and lacked the warmth and intentionality suggested by the rest of the hotel. Rather than feeling like a comfortable place to spend time, it felt as though the room had been designed around operational efficiency rather than the guest experience.

The layout was particularly disappointing. One wall of the room was occupied almost entirely by a minibar cabinet directly beneath the television. The cabinet itself was the only substantial piece of furniture along that wall and was filled primarily with expensive liquor, snacks, and other items for purchase. The refrigerator was similarly stocked almost completely with beverages for sale, leaving little to no practical space for guests who wanted to store their own drinks, leftovers, or personal items.

Meanwhile, the room lacked many of the things that would have made it more comfortable: there was no desk, no substantial table, and no truly functional area to sit and relax. The closet was a narrow freestanding piece of furniture rather than an integrated storage solution, which added to the impression that the room had not been thoughtfully designed around how guests actually use the space. Most frustrating was that the room was large enough that functional furniture could have fit. It was just a conscious decision to not include it.

The location is excellent, the hotel has a distinctive personality, and the lobby is very nice. I simply wish the same level of care had been devoted to the guest rooms.

If your priority is a stylish hotel with beautiful common areas in a great neighborhood, Hotel Seville NoMad is worth considering. But if you're someone who values a guest room that feels warm, comfortable, and intentionally designed as a place to spend time, not just a place to sleep, you may come away disappointed.

Terrible service, lied about rooms, barely anything respect for the customers and they took extra money out of our deposit for “cleaning” when we didn’t get room service or housekeeping during our 3 DAY STAY! You cannot make this up. The lying is truely the worst of it and I would NEVER recommend a stay that is so expensive and poor.

Great hotel, great location, very comfy rooms, nice bathroom, quality minibar options, friendly staff, free morning coffee

Personeel was heel vriendelijk. De locatie was perfect, echt centraal gelegen. We hebben heel veel te voet afgelegd.
De kamer beviel ons en was groot genoeg.
De bedden waren prima en groot. We hadden een rustige kamer wel met uitzicht op een muur!
Wat betreft hygiëne, zeer net.

Good facilities. Clean. Great staff. Staff good under pressure. Coffee in lobby is of the best hotel coffee I’ve had. Fitness center above average. I repeat for a reason.

Hotel Seville NoMad was great! We very much enjoyed the hotel - very clean, great room, everyone was friendly.
Coffee in the morning was very good as well!

Stayed 9 nights in 2 rooms: Seville Suite and Deluxe. The most terrible experience we've ever had in NYC.
Staff is irresponsive and management argues we should contact management with issues (meaning every day several times) instead of being patient and just remind again and again the staff to do their work.
To summarise:
the failure to change the bed linen during a nine-night stay, including after an express request;
the inadequate cleaning of the bathrooms and toilets;
the repeated failure to replenish basic amenities;
the absence of shower gel for two to three consecutive days;
the repeated failure to replace drinking glasses, we had to wash them on our own;
the delayed room-service deliveries (several calls every time)

Never again and don't recommend!

Komfortowy hotel w bardzo dobrej lokalizacji.

The rooms are very spacious and nice.

Great location. Comfortable beds. Friendly staff. Made up room each day. Quick and easy to get to multiple subway stops. Good size room for 3 of us.

Great location, staff are really good, the lobby lounge is so comfortable. Whole foods just around the corner and close to 5th Avenue. Will stay here again.