Hampton Inn & Suites Nashville-Airport

Hotels
Hampton Inn
8.3 (488 reviews)
583 Donelson Pike , Nashville , us

Free
Children allowed

Facilities

Free beach shuttle
Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Good breakfast
Cons:
Cleanliness issues
Maintenance problems with rooms

Categories

Cleanliness
7.19
Issues with bed linens and overall cleanliness reported.
Service
9.16
Staff was friendly, welcoming and helpful.
Location
8.7
Convenient proximity to the airport.
Room Quality
7.65
Rooms described as comfortable but with some quality issues.
Amenities
8.18
Basic amenities described positively, but some complaints exist.
Value for Money
8.64
Good value for the price paid.
Food and Beverage
8.69
Breakfast described as phenomenal.
Overall Experience
8.16
Overall enjoyable stay with some notable issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 10:32

Property Description

Convenient Location and Shuttle Service
Situated just moments from Nashville International Airport, our hotel offers a complimentary airport shuttle service from 4am to 11pm, ensuring a stress-free arrival and departure for our guests.

Comfortable Accommodations and Amenities
Experience a rejuvenating night's sleep on our signature Cloud Nine beds at Hampton Inn Nashville Airport. Start your day right with a delicious hot breakfast, and take advantage of our fitness center, seasonal outdoor pool, and free high-speed internet.

Easy Access to City Attractions
Located near Interstate 40, our hotel provides easy access to popular Nashville attractions like the Grand Ole Opry and the Country Music Hall of Fame. Explore the city with convenience and ease during your stay with us.

Book now for a seamless and enjoyable stay at Hampton Inn Nashville Airport!

Important information:

Airport Shuttle Service 4am - 11pm daily, not 24-hourGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BNA

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: Yes
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.3
Based on 488 reviews
Cleanliness: 7.19
Service: 9.16
Location: 8.7
Room Quality: 7.65
Amenities: 8.18
Value for Money: 8.64
Food and Beverage: 8.69
Overall Experience: 8.16
F
Frances couple us
8
Staff was super friendly to everyone and very helpful!
Pros:

Location

Cons:

Needs more renovations…newer bed and pillows.
Handicap bathroom had a strange layout.

2026-05-28 via Nuitee
B
Bridges solo_traveller us
10
Pros:

Clean, quiet, close to airport

2026-05-26 via Nuitee
C
Christopher couple us
8
2026-05-18 via Nuitee
L
Linda solo_traveller us
9
Pros:

How large the space

Cons:

Bathroom a little mold

2026-05-06 via Nuitee
P
Paula solo_traveller us
9
2026-04-29 via Nuitee
T
Tony couple us
10
2026-04-23 via Nuitee
J
jameseQ4146ER Business
2
Never Again
Pros:

I was traveling with the government and this site was booked through government travel agency. Disclosure that we need to move with short notice was shared with hotel. On Thursday morning I was notified that we were being moved to another part of the state. I packed up and went to office to check out at 9:30 am. At first the office staff did not know how to check us out with a credit still on the account. We waited 30 minutes for the general manager to come from the kitchen to the office. He handed me my receipt. I noticed that tax was still on the invoice. I had given the office my Tax free form when I checked in. They also were charging for the current day even though it was only 10:00 am and check out was 11:00. They claimed it was because we needed to notify them 24 hours in advance. I explained that we did not get 24 hours notice when we move. Our travel department tried to get it corrected but was told that this was policy at this location.
Will never use this site again. I travel 6-9 months out of the year and have stayed mostly in Hilton properties to keep all of my points with one company. I have never run into this issue before of late cancellation policy.

2026-04-20 via Tripadvisor
W
w1sj Couples Essex, Vermont
6
No Up To Hampton Standards
Pros:

Hampton Inn & Suites Nashville Airport was our getaway lodging before heading out the next morning. We stayed two separate times. It is conveniently close to the airport and offers free shuttle service as well as breakfast. The room was up to Hampton standards. The first night the stay was fine. The second stay was substandard as we were lodged on a floor where there was ongoing renovation and we got to travel down a dusty hallway with loud fans blowing. But the big issue was being charged the wrong amount for the lodging and the staff on location was not able to make a correction. I spent an hour late at night trying to resolve this without resolution. It took a full week of several phone calls to reach the right person to get the charges corrected. I have stayed many times at Hampton properties and they have always been excellent. This stay fell short. It is hopeful that management will make the necessary changes to bring this property up to Hampton standards.

2026-04-18 via Tripadvisor
J
John couple us
10
Enjoyable
Pros:

Great hotel, very clean and comfortable. Would recommend.

2026-04-14 via Nuitee
A
Aivatzidis couple us
4
They have construction in every floor,breakfast it’s no good
Pros:

Location

Cons:

Not clean

2026-04-14 via Nuitee
P
pauline couple us
10
The staff was amazing. Shuttle service was great!
Pros:

Room was clean in spite of construction going on.

Cons:

Nothing

2026-04-07 via Nuitee
J
Joseph family_with_children us
5
2026-03-29 via Nuitee
B
Bamberite Solo travel Forked River, Lacey Township, New Jersey
4
So so SO disappointing.
Pros:

This is the third HI I’ve stayed at in the last 3 days and it’s absolutely the worst. They are starting a renovation and it’s way over due. The carpet in the bedroom must have been patched because there are three different colors and patterns and one is obviously laying on top of old carpet. The bed was not up to the normal standard of a Hampton Inn as it was hard, lumpy and squeaky. All four pillows were hard. The HVAC thermostat wasn’t working and although the instructions said to control using the thermostat, you had to use the wall unit. There was no bath mat in the bathroom. I have to say the shower was nice. Only one elevator working and it was very slow. The breakfast bar was very sparse. The oatmeal was not cooked and was half water. Only fruit was green apples wrapped in plastic wrap. Even if they charged half of what I paid I wouldn’t stay here again. If I’m ever in Nashville again, I’ll stay farther out.

2026-03-25 via Tripadvisor
J
Joe solo_traveller us
5
2026-03-23 via Nuitee
R
Richard family_with_children us
10
2026-03-16 via Nuitee
S
Shinners family_with_children us
1
2026-01-25 via Nuitee
S
Shelly family_with_children us
7
Pros:

Location was great! Staff as nice.

Cons:

Carpets in hallways were wrinkled and dirty. 3 different types of carpet in rooms and had stains on them. Looked like renovations weren’t completed and left as is.

2026-01-19 via Nuitee
S
Scott solo_traveller us
9
2026-01-19 via Nuitee
D
Dennis family_with_children us
10
It was a pleasant stay.
Pros:

We liked the friendly staff, the airport view and breakfast was good.

Cons:

The sofa bed mattress needs updated.

2026-01-19 via Nuitee
Z
Zoe couple us
8
Great value, clean, comfortable.
Pros:

The breakfast was phenomenal. The access to airport was easy, and the shuttle was nice, although it does stop at 11pm so if you have a later flight you're unable to take advantage. The rooms were clean and comfortable and it was in a safe, quiet location. The gym was well-maintained too, which was a nice perk!

Cons:

The staff who greeted us at night continued their personal conversation for a while before attending to us while we stood right in front of the desk. Normally, this sort of thing doesn't bother me, but it was midnight and we were ready to get to bed.

2026-01-19 via Nuitee