The Midtowner Hotel, SureStay Collection by Best Western

Hotels
SureStay Collection by Best Western
7 (816 reviews)
1319 30th Street , Sacramento , us

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Lift / Elevator
Fax/photocopying
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Cons:
Cleanliness issues
Poor service responsiveness

Categories

Cleanliness
5.33
Room cleanliness was below expectations with concerns regarding dust and water damage.
Service
6.8
Mixed feelings; some staff were nice, but there were issues with rudeness and responsiveness.
Location
8.34
Good location with access to restaurants, but concerns about safety in the area.
Room Quality
6.29
Room quality was fair but noted issues with water damage and toilet functionality.
Amenities
7.32
Basic amenities provided; nothing extraordinary.
Value for Money
9.28
Considered a good value for the price paid despite some shortcomings.
Food and Beverage
5.33
Breakfast quality was criticized; expectations were not met.
Overall Experience
7.3
Overall experience was average; would consider staying again despite issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 19:27

Property Description

Convenient Location
Roy Inn & Suites -Sacramento Midtown, located off Interstate 80 in Sacramento, is a perfect choice for travelers wanting easy access to the city's attractions. Just a short drive from the historic Old Sacramento, guests can immerse themselves in the rich culture of the area.

Comfortable Accommodations
The completely non-smoking motel offers guests cozy rooms equipped with convenient amenities such as a microwave, refrigerator, and free local calls. After a day of exploring the city, guests can unwind in comfort at Roy Inn & Suites.

Great Facilities
With a seasonal outdoor pool, free WiFi, and complimentary on-site parking, guests can enjoy a relaxing stay with all their needs met. Additionally, the 24-hour reception and fax/copy services ensure convenience for all guests.

Book your stay at Roy Inn & Suites -Sacramento Midtown for a memorable and hassle-free experience.

Important information:

Guest can only stay a maximum of seven days.

This property does not accept cash at all.

A deposit must be paid for each booked room upon check-in.

Please note that we do not serve breakfast.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SMF

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible on site (reservation is needed).

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for US$10 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7
Based on 816 reviews
Cleanliness: 5.33
Service: 6.8
Location: 8.34
Room Quality: 6.29
Amenities: 7.32
Value for Money: 9.28
Food and Beverage: 5.33
Overall Experience: 7.3
N
Nicole solo_traveller us
8
Affordable convenience I’d stay again
Pros:

This staff is very friendly. The room is clean.

Cons:

I checked it after midnight and had to check out at 11 AM that same day. I don’t like that policy if someone comes in after midnight from a flight and they check-in, they should be able to stay till the following day for 24 hours. That’s 8 to 9 hours.

2026-07-09 via Nuitee
N
Nellie couple us
5
2026-07-07 via Nuitee
R
Ryan solo_traveller us
9
2026-07-07 via Nuitee
G
Gillian solo_traveller us
1
2026-07-03 via Nuitee
D
Donna solo_traveller us
1
Never stay at this location- didn't look safe off the freeway
Pros:

I want my funds refunded.

Cons:

Bad location in Sacramento Ca

2026-07-02 via Nuitee
R
Robert couple us
7
We were at a convention and busy. It was a place to retreat to after a long day.
Pros:

Our room was clean, quiet and efficiently designed. It is a no nonsense layout. It was great to see that there were but four pillows considering that we use just ONE. A pet peeve is when you get six oversized pillows and have to find a place to put them.

Cons:

No issues.

2026-06-30 via Nuitee
R
Robert couple us
8
2026-06-29 via Nuitee
S
Sandra solo_traveller es
9
2026-06-25 via Nuitee
B
Brown solo_traveller us
1
Pros:

Nothing

Cons:

The room had bugs, the front desk staff was very unpleasant during check in, we also had a "local" come open our doors when we pulled up. They also advertise for a pool, they don't have a working pool.

2026-06-23 via Nuitee
K
Kenneth couple us
8
It’s a little rough but expected for the price
Pros:

Price

Cons:

Clientele

2026-06-18 via Nuitee
M
Maria couple us
7
Would recommend
Pros:

It was a good location. Walking distance to different places.

Cons:

IHOP next door

2026-06-17 via Nuitee
N
Nicole solo_traveller us
7
Nice hotel, but not very good. Customer service one accommodating a customer.
Pros:

The room was clean they offered breakfast. They had a variety of different options to stream or watch TV. I would say there again for the fact it was clean the room was and it’s in a good.

Cons:

I didn’t like that I got in at 1 AM. I asked through booking.com if I came in at 1 AM would that be OK? They said fine. I went to check-in. I got there at one in the morning on the 15th. They told me I had to check out by 11 AM on the 15th so I paid for a full night day or full day but only got cause I didn’t get up and go to work seven hours so I don’t think I would stay there again for that reason

2026-06-17 via Nuitee
D
Didy solo_traveller us
1
2026-06-13 via Nuitee
Z
Zureima solo_traveller mx
1
Pros:

Necesito mi reembolso

Cons:

La persona de recepción no dejo hospedarse a la persona, se canceló y no se ha hecho reembolso

2026-06-12 via Nuitee
E
Ekaterina couple us
10
2026-06-12 via Nuitee
S
Scott couple us
7
2026-06-12 via Nuitee
W
warren solo_traveller us
8
Pros:

Friendly staff good location for my trip.

Cons:

The tv would not work, but the front desk lady got it working. I would stay again if I am in the area again.

2026-06-11 via Nuitee
J
Jessica solo_traveller us
5
Pros:

location

Cons:

no shade

2026-06-11 via Nuitee
S
Sergei solo_traveller us
10
2026-06-11 via Nuitee
M
Maksym solo_traveller us
1
2026-06-09 via Nuitee