The Midtowner Hotel, SureStay Collection by Best Western

Hotels
SureStay Collection by Best Western
7 (791 reviews)
1319 30th Street , Sacramento , us

Free
Children allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Lift / Elevator
Fax/photocopying
Facilities for disabled guests
Non-smoking throughout
Wheelchair accessible
Lower bathroom sink
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Cons:
Cleanliness issues
Poor service responsiveness

Categories

Cleanliness
5.33
Room cleanliness was below expectations with concerns regarding dust and water damage.
Service
6.8
Mixed feelings; some staff were nice, but there were issues with rudeness and responsiveness.
Location
8.34
Good location with access to restaurants, but concerns about safety in the area.
Room Quality
6.29
Room quality was fair but noted issues with water damage and toilet functionality.
Amenities
7.32
Basic amenities provided; nothing extraordinary.
Value for Money
9.28
Considered a good value for the price paid despite some shortcomings.
Food and Beverage
5.33
Breakfast quality was criticized; expectations were not met.
Overall Experience
7.3
Overall experience was average; would consider staying again despite issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 19:27

Property Description

Convenient Location
Roy Inn & Suites -Sacramento Midtown, located off Interstate 80 in Sacramento, is a perfect choice for travelers wanting easy access to the city's attractions. Just a short drive from the historic Old Sacramento, guests can immerse themselves in the rich culture of the area.

Comfortable Accommodations
The completely non-smoking motel offers guests cozy rooms equipped with convenient amenities such as a microwave, refrigerator, and free local calls. After a day of exploring the city, guests can unwind in comfort at Roy Inn & Suites.

Great Facilities
With a seasonal outdoor pool, free WiFi, and complimentary on-site parking, guests can enjoy a relaxing stay with all their needs met. Additionally, the 24-hour reception and fax/copy services ensure convenience for all guests.

Book your stay at Roy Inn & Suites -Sacramento Midtown for a memorable and hassle-free experience.

Important information:

Guest can only stay a maximum of seven days.

This property does not accept cash at all.

A deposit must be paid for each booked room upon check-in.

Please note that we do not serve breakfast.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SMF

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible on site (reservation is needed).

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for US$10 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7
Based on 791 reviews
Cleanliness: 5.33
Service: 6.8
Location: 8.34
Room Quality: 6.29
Amenities: 7.32
Value for Money: 9.28
Food and Beverage: 5.33
Overall Experience: 7.3
J
Jesus couple us
10
2026-05-29 via Nuitee
M
Manuel couple us
1
Don’t stay here unless you want to be up all night and deal with rude staff and poop on the walls
Pros:

Close to restaurants

Cons:

Noise all night people yelling the room was super dirty. The night staff locked the front office when we tried to check out and she made us wait outside for 10 min…

2026-05-29 via Nuitee
B
Bronwen extended_group us
8
Cons:

They need to be more up front about the $80 deposit

2026-05-28 via Nuitee
J
Julie Stockton solo_traveller us
8
2026-05-25 via Nuitee
K
Kai Li solo_traveller us
3
2026-05-18 via Nuitee
P
Pamela couple us
8
2026-05-16 via Nuitee
R
Rikiya solo_traveller jp
7
2026-05-16 via Nuitee
3
37LisaL solo_traveller us
1
Horrible experience!!
Pros:

The convenient location.

Cons:

The staff was very rude. Husband and wife mangers have the worst customer service. Stayed 14days, EVERY single request I had to eventuallywalk to the office to get myself. Examples, batteries for remote, requested towels, toilet tissue. Loud music from parked cars inside guest parking all hours of night. And finally breakfast was the same taste-less items and everyday they were out of something. I would never waste my money here again.

2026-05-15 via Nuitee
J
James solo_traveller us
8
2026-05-13 via Nuitee
E
Emily solo_traveller us
6
Pros:

Not horrible for the price! I would stay there again if I needed a room in mid town. Nothing fancy but acceptable.

2026-05-13 via Nuitee
A
Adrian solo_traveller us
1
Total disappointment
Cons:

This is the most disgusting place I've ever stayed. We knew it was going to be bad when we drove in and the 1st thing we see is a man peeing in the parking lot. The parking is awful, spaces are for compact cars. You can park but can't get out. The room was bad., The floor was taped down with black tape. The shower was the best thing about the entire place, had to wash the filth off. The towels felt like sand paper. The bed was a $10 bed frame probably bought off of Temu. Every move you made in bed it sounds like water bottles crushing. The headboard was coming off the wall. The sirens blaring in the middle of the night was a rude awakening. The homeless in the parking lot fighting and arguing was a bonus. At checkout the desk clerk was very rude. The reviews for this place are lies and probably made by the owners and staff. Supposed to have had upgrades we did not see anything that looked like it had been updated. Spend the extra money and don't stay here. This place needs to be condemned.

2026-05-11 via Nuitee
D
Deanna couple us
10
2026-05-10 via Nuitee
D
Dawn couple ca
6
2026-05-06 via Nuitee
D
Darrick solo_traveller us
10
2026-05-05 via Nuitee
F
Frédéric couple fr
6
À éviter absolument !
Pros:

Chambre tout juste correcte !!! Et le personnel idem

Cons:

L’emplacement horrible avec un mélange entre touriste et résidant de l’hôtel… beaucoup de passage de personnes louches et le petit déjeuner… une blague rien même 30mins avant la fin !!!

2026-05-02 via Nuitee
J
Julie Stockton solo_traveller us
8
2026-05-02 via Nuitee
C
Clinton solo_traveller us
7
2026-05-01 via Nuitee
E
Erik solo_traveller us
10
2026-04-28 via Nuitee
P
Paul couple us
8
A good place to stay at a very reasonable price.
Pros:

Comfy bed, nice continental breakfast, good location, great value!

Cons:

Nearby freeway is a little noisy but that’s not the hotel’s fault.

2026-04-27 via Nuitee
S
Steffen solo_traveller de
8
Pros:

Das ich schon 11. Uhr einchecken konnte.

Cons:

Der Pool war geschlossen.

2026-04-27 via Nuitee