Dar es Salaam Serena Hotel

Hotels
8.5 (196 reviews)
Ohio Street , Dar es Salaam , tz

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Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Clubhouse
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Excellent breakfast
Clean facilities
Good amenities
Cons:
Outdated rooms
Poor internet service
Minor cleanliness issues

Categories

Cleanliness
8.08
Generally clean with some areas noted for improvement.
Service
9.05
Staff were highly praised for friendliness and helpfulness.
Location
8.09
Good location, although views from certain rooms could vary.
Room Quality
8.04
Rooms were nice but described as a bit outdated.
Amenities
9.07
Good range of facilities including a pool, gym, and dining options.
Value for Money
9.03
Excellent value, especially given the service and amenities.
Food and Beverage
8.08
Positive remarks on breakfast, but internet service was disappointing.
Overall Experience
8.55
Overall a pleasant experience with some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 18:25

Property Description

Luxurious Accommodation
Indulge in spacious, air-conditioned rooms with modern décor and top-notch amenities at Serena Hotel. Enjoy the comfort of a flat-screen TV, minibar, and a private bathroom in every room.

Gourmet Dining Options
Savor a variety of international cuisines at the two on-site restaurants or opt for a poolside dining experience at the Island Trader Bar and Restaurant. Treat yourself to delectable pastries at the patisserie or enjoy lively music at the Kibo Bar.

Convenient Facilities and Services
Relax by the outdoor pool in tropical gardens, work out at the fitness center, or unwind in the sauna. Let the 24-hour front desk and travel desk assist you in organizing excursions. With free private parking and an airport shuttle service, your stay at Serena Hotel is bound to be seamless.

Book now for an unforgettable experience at Serena Hotel!

Important information:

The hotel is currently undergoing guest rooms renovations of all rooms, being done in phases.
The works started on March 18th, 2025 between 10am to 4pm everyday and some rooms have since been closed to facilitate the renovation.
Our contractor is expected to complete the renovations within a period of one year. All other facilities within the hotel are operational and guests can continue to enjoy our various services and their stay with us.
Please assist to have this notice on the fine print for your guests to be aware.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DAR

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    People 17 years old and over stay for US$100 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.5
Based on 196 reviews
Cleanliness: 8.08
Service: 9.05
Location: 8.09
Room Quality: 8.04
Amenities: 9.07
Value for Money: 9.03
Food and Beverage: 8.08
Overall Experience: 8.55
E
Explore56140230263 • Business • Zanzibar Island, Zanzibar Archipelago
10
The place to be ✌🏾
Pros:

Very good Hotel . it’s my 3d time here and I can say it’s good place for business let’s start with the reception Godfrey the yang smart man & Lucy & Aisha they all very friendly people. the housekeeping are very nice and work hard and they make sure that you are very comfortable.. the restaurant stuff and waitress very good and work hard the food is good and there is many options & variety @ the swimming pool there is Adelard he is very good man and very professional. All of them good stuff even The GM I noticed he is very friendly with his stuff & his Guests and he always there make sure they are good .. I highly recommend Serena hotel Dra . Thank you everyone keep it up.

2026-05-29 • via Tripadvisor
A
Andrew • extended_group • za
10
\excellent!
Pros:

Jonas went out of his way to assist with a small change to the booking. All staff are excellent and extremely helpful and friendly!

2026-05-28 • via Nuitee
D
Dr. Humphrey • couple • us
8
2026-05-28 • via Nuitee
F
FarAway51096142200 • Business • Alexandria, Alexandria Governorate
10
Very friendly staff
Pros:

I loved this hotel
Rooms are big enough and nice , they have a nice breakfast with a great variety of fruits and fresh juice
Spa is free ( except massage )
I tried their dinner , it is also nice

2026-05-27 • via Tripadvisor
S
Sergei • couple • ru
10
2026-05-26 • via Nuitee
G
Gulammehdi • family_with_children • gb
10
Pros:

Great location, friendly customer service, lovely breakfast

2026-05-26 • via Nuitee
Y
YANNICK • solo_traveller • fr
8
Séjour sympathique
Pros:

Le style

Cons:

Rien

2026-05-25 • via Nuitee
R
Rafick • couple • km
7
2026-05-25 • via Nuitee
A
Ahmed Abood • solo_traveller • ae
10
Overall it was good.
Pros:

Down town

Cons:

Needs an upgrade.

2026-05-21 • via Nuitee
M
Mercy • solo_traveller • ke
8
2026-05-16 • via Nuitee
C
Cyprian • solo_traveller • tz
8
excellent
Pros:

variety

Cons:

nothing

2026-05-15 • via Nuitee
S
Seif • solo_traveller • tz
5
2026-05-15 • via Nuitee
C
Christianah Funke • solo_traveller • ng
9
Wonderful
Pros:

The food was good

Cons:

N/A

2026-05-09 • via Nuitee
V
Vera Lucia • couple • fr
10
Uma ótima estadia
Pros:

Refeições.

2026-05-08 • via Nuitee
A
Antidius • family_with_children • tz
7
2026-05-05 • via Nuitee
D
Dorota • extended_group • pl
10
Very quiet place, extrimly helpfull staff, very good breakfast and lunch. Recommended!
Pros:

Very quiet place, extrimly helpfull staff, very good breakfast and lunch.

Cons:

The invoice is done automaticly via system and it had to be corrected.

2026-05-04 • via Nuitee
S
Sonal • couple • in
8
2026-05-03 • via Nuitee
A
Abdourazak • couple • km
6
2026-04-30 • via Nuitee
S
Said • couple • tz
10
Keep it up
Pros:

Breakfast fantastic

Cons:

Nothing

2026-04-29 • via Nuitee
Z
zya • solo_traveller • tz
10
Pros:

The staff and hotel was exceptional as always

2026-04-24 • via Nuitee