Oaks Sydney Hyde Park Suites

Hotels
Oaks Hotels & Resorts
7.4 (3870 reviews)
38 College Street , Sydney , au

Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Lift / Elevator
Laundry
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Poor cleanliness
Room conditions need improvement

Categories

Cleanliness
6.08
There were several complaints about the cleanliness of the rooms and facilities.
Service
8.05
The staff were generally mentioned as friendly and helpful.
Location
8.69
Great location near Hyde Park and other attractions.
Room Quality
6.84
Rooms were noted to be dated and in need of improvement.
Amenities
7.57
Amenities like the pool and spa received positive mentions.
Value for Money
7.03
Some reviews suggest the hotel could be seen as overpriced for the experience.
Food and Beverage
7.48
No specific mentions in reviews.
Overall Experience
7.45
Mixed sentiments with good service but significant complaints about conditions.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 07:00

Property Description

Luxurious Accommodation with Stunning Views
Experience the ultimate stay at Oaks Sydney Hyde Park Suites, where you can enjoy self-contained rooms overlooking the iconic Hyde Park. Relax in the sauna or unwind on the rooftop deck with breathtaking park views.

Convenient Central Location
Situated in the heart of Sydney's CBD on Oxford Street, our hotel provides easy access to the city's top attractions. Explore Sydney Opera House and Darling Harbour just a short drive away.

Modern Amenities and Services
Indulge in air-conditioned rooms with kitchenettes, some featuring private balconies. Stay connected with TVs and DVD players, or stay active in the fitness centre. Let our tour desk assist you in planning the perfect Sydney itinerary.

Ready to elevate your Sydney experience? Book your stay at Oaks Sydney Hyde Park Suites now!

Important information:

Please note that there is a nonrefundable 1.5% charge when you pay with a credit card.

You must show a valid credit card upon check in. This credit card must be in the same name as the guest's name on the booking confirmation.

When booking more than 4 rooms, different policies and additional supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: SYD

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for AUD 20 per person per night when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    People no matter the age stay for AUD 59 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is needed) and costs AUD 60 per day.

Location

Guest Reviews

7.4
Based on 3870 reviews
Cleanliness: 6.08
Service: 8.05
Location: 8.69
Room Quality: 6.84
Amenities: 7.57
Value for Money: 7.03
Food and Beverage: 7.48
Overall Experience: 7.45
A
Adams solo_traveller au
9
Pros:

The whole experience was amazing!! The staff were fantastic and helpful, the room was comfortable, the spa was amazing and the location was perfect.

2026-07-25 via Nuitee
K
Katie couple ie
9
Would stay again.
Pros:

The roof top pool and friendly helpful staff, good location

Cons:

The bathroom was a little dated and needed a better fan

2026-07-25 via Nuitee
G
Gayle solo_traveller au
8
Pros:

The location was perfect for us to explore Sydney Harbour and the surrounding areas. We also loved the fact our room overlooked Hyde Park.

Cons:

The room needed a bit more attention to cleaning detail - dust on furniture and al9ng skirting boards.
Also as it had a washing machine, an airing rack would have been very handy.

2026-07-24 via Nuitee
J
jake couple au
7
2026-07-24 via Nuitee
R
Roisin solo_traveller ie
7
2026-07-23 via Nuitee
M
Mazeratis solo_traveller au
8
2026-07-23 via Nuitee
L
Lynda couple nz
9
Great value, comfortable, quiet and close to the heart of Sydney. Would come back.
Pros:

Great location, close to trains and buses, easy walk to many attractions. Very clean and quiet and friendly helpful staff. Spacious room with good kitchen facilities and a comfortable bed, with choice of pillows. Discovered Song Kitchen restaurant on our last night, fantastic and only a couple of minutes away.

Cons:

The shower had taps instead of a mixer and the extractor fan was inefficient, making the bathroom very steamy. The door to the stairwell needs a soft close as we could heard it loudly close.

2026-07-22 via Nuitee
A
Alan couple au
10
Lovely stay with a beautiful view and convenient to the train and airport
Pros:

The bed was very large and comfy. The room was roomy and we had a great view. The facilities on the roof top were beautiful - I would love to come to Sydney in warmer weather to take advantage of this.

Cons:

The fridge was quite noisy, but it didn't disturb our sleep.

2026-07-22 via Nuitee
L
Lai Mei solo_traveller au
3
very stuffy
Pros:

The location is unbeatable

Cons:

the room felt really stuffy, the moment you opened the door you can smell dust. I had to cover my face to fall asleep but still woke up coughing in the middle of night. The aircon has an orange light maybe it needs to be cleaned. I had a sore throat the next day and my throat is still a bit tingling now perhaps still processing the germs and dust inside.

2026-07-22 via Nuitee
E
Elise family_with_children au
10
Our kids had the best time
Pros:

Great location our kids loved the heated pool and spa the staff were so
Helpful and friendly

Cons:

The property was great for our family the rooms are okay the property does need some work
Some doors in the hall way to our room wouldn’t open getting stuck on the roof there are holes in the walls in one of the bedrooms lots of dust behind the beds! The body wash soap holders in the shower kept falling off the wall the hotel is older but it’s still great to stay just so people know the two bedroom apartments don’t offer balcony’s but close to coffee shop mini mart right next door

2026-07-21 via Nuitee
C
Collins solo_traveller au
6
Pros:

Good amenities, staff were polite and helpful. Good location and clean

Cons:

The bed was terrible. Uncomfortable and the end was dipped down at the end. Being 6ft I couldn't get comfortable as my legs were curved right down.

2026-07-21 via Nuitee
M
Marie-Paule solo_traveller nc
10
Agréable confortable
Pros:

RAS. Tous les ans je pars à Sydney et depuis des je réserve toujours le même établissement
Au moment de la réservation je demande toujours s’il est possible d’avoir le même appartement et je l’ai

2026-07-20 via Nuitee
S
Simon couple au
5
2026-07-20 via Nuitee
T
Thomas solo_traveller au
10
2026-07-19 via Nuitee
C
Camyli couple au
8
The space is very good, the refrigerator, but the bed was broken and the TV doesn't enter Wi-Fi
Pros:

The bed was broken

2026-07-18 via Nuitee
L
lisa solo_traveller au
10
Perfect Accomdation in the heart of Sydney
Pros:

Loved the View the room was beautiful and the bed was very Comfortable all was clean customer service was amazing its close to everything !

Cons:

There wasnt anything not to like just wish we could have stayed longer !

2026-07-18 via Nuitee
C
Camyli solo_traveller au
8
2026-07-18 via Nuitee
A
Ana Raphaela couple au
6
2026-07-17 via Nuitee
E
Emily family_with_children it
10
Pros:

ottima posizione vicino alla stazione treno Museum e al centro città. Cucina con accessori e servizio bar( te caffè zucchero) inclusi. Camera ben attrezzata e bagno privato con tutto il necessario.

2026-07-16 via Nuitee
I
ian solo_traveller au
6
Pros:

Staff allways nice the room was very small for the price

2026-07-16 via Nuitee