Hotel Lucia

Hotels
9.2 (1880 reviews)
400 Southwest Broadway , Portland , us

Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Heating
Pets allowed
See all facilities

Review Highlights

Pros:
Friendly Staff
Great Location
Cons:
Small Rooms
Lack of Connected Restaurant/Bar

Categories

Cleanliness
9.3
Mostly positive feedback; very clean hotel noted in several reviews.
Service
9.8
Staff consistently described as friendly, accommodating, and helpful.
Location
9.8
Ideal location mentioned multiple times, close to downtown attractions.
Room Quality
8.3
Rooms are small and there are some complaints about bedding.
Amenities
9.3
Great complimentary happy hour and enjoyable facilities.
Value for Money
8.8
Reasonably priced for the amenities provided.
Food and Beverage
8.8
Complimentary drinks were enjoyed; no other food services mentioned.
Overall Experience
9.5
Overall positive experience; most guests expressed desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 20:21

Property Description

Unique Art Collection by David Hume Kennerly
Hotel Lucia proudly showcases Pulitzer-prize winner David Hume Kennerly's photography throughout the property, adding a touch of elegance and culture to your stay.

Wellness-Focused Amenities
Indulge in our signature wellness and fitness kit provided in every guest room, ensuring you have everything you need for a rejuvenating stay. From yoga mats to fitness videos, we have your well-being covered.

Craft Beer Hour and 24-Hour Room Service
Unwind at our nightly Craft Beer Hour or satisfy your cravings with our 24-hour room service offering delicious American cuisine. Your comfort and enjoyment are our top priorities.

Experience luxury and convenience at Hotel Lucia - book your stay now for an unforgettable Portland getaway!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PDX

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible at a location nearby (reservation is not needed) and costs USD 55 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for US$25 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Property Accessibility

Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

9.2
Based on 1880 reviews
Cleanliness: 9.3
Service: 9.8
Location: 9.8
Room Quality: 8.3
Amenities: 9.3
Value for Money: 8.8
Food and Beverage: 8.8
Overall Experience: 9.5
A
allisonsW8606DI Couples
10
Lovely hotel and helpful staff
Pros:

We really enjoyed our stay at Hotel Lucia. Erynn was especially helpful and friendly when I asked for local restaurant recommendations. Would definitely stay there again!

2026-07-17 via Tripadvisor
E
ericeY8220OK Family
10
Hotel Lucia happy hour
Pros:

Erryn was so kind and pleasant. Made my day!

2026-07-16 via Tripadvisor
T
T2402YOdonnas NONE
10
cool place...
Pros:

Nice location, great corner room, cool eclectic mix of modern and historic.
Really enjoyed all the bxw photos on the walls.

2026-07-16 via Tripadvisor
M
MBernha267 Family Cleveland, Ohio
10
Very welcoming
Pros:

Terrific experience. Satveer, the manager, was very proactive and accommodating with my 96yo MIL and we enjoyed Happy Hour with friendly Erynn.

2026-07-15 via Tripadvisor
C
chronometers Family
10
Erynn is a gem!
Pros:

Erynn was great! Love the Steeplejack Beer!

2026-07-15 via Tripadvisor
J
JJJC_Family Couples
10
Perfect Service and a great room – Incredibly Highly Recommended
Pros:

From the moment we arrived and chatted with the wonderful William at the front desk, I knew we were home. HE was remarkably friendly, charming, intelligent and helpful. When we arrived, I joked that we had gotten emails offering to bid on a room upgrade and he should give us a room upgrade for free because we had so many problems on our two month long trip. He was incredibly gracious and to our surprise, he upgraded us to a junior suite. We had originally a very nice room, which would have sufficed, but we really appreciated the extra space with our ton of luggage and bags and the two full bathrooms, though small were a nice feature. Then talk about going above and beyond. He had recommended a local pizza place and my wife ordered from them. She had to pick it up as it would have taken too long to get it delivered. When she got back to the room, to her horror she founf out that even though the order listed on the label pasted on the box was correct, they had put the wrong pizza on the box. When she called them they said they would make a pizza, but mt wife said they would have to deliver it as she had to walk 8 blocks back and forth and with her MS causing her problems she wasn’t going to do it again, since it was their mistake. They said they had no way to deliver it. They agreed to refund our money and suggested she order it on their website and a third party to deliver it, which we found out would take another hour and it was already perhaps 10PM. She called William to let him know what happened. He was mortified and said he would personally pick it up himself. My wife told him we could not ask him to do that, because he would have to leave the desk, but he was insistent. And he was as good as his word, delivering it to our room. They gave usthe two sodas we requested as compensation for our troubles and unexpectedly an extra large pizza, far more than we wanted. We gave William the first pizza and most of the extra large pizza for himself and the staff. I hope they enjoyed it.

The next morning we asked Joshua, another member of the staff where to go to breakfast and he recommended Chery’s on 12th l. It was excellent. My wife’s 3 pancakes with chocolate chips was very good, but the cinnamon bun was superlaive. It looked more like a tall piece of cake and tasted like heaven, the best I ever had. It was so big my wife had some, too and we still brought home perhaps a third of it to our room. An excellent recommendation, as we informed Joshua when we returned to the hotel. He was very pleased that we enjoyed it so much. By the way, it was a pleasant day and it was lovely to sit outside. So, I also highly recommend the restaurant, as well.

A lovely, quiet room with everything working perfectly with an even better, even magical staff equates to a lovely, perfect stay. Run to this place. It is an oasis of civilization, exactly what you want when you are on vacation.

2026-07-15 via Tripadvisor
2
25kellies NONE Oceanside, California
10
Lovely Hotel
Pros:

Great hotel. VERY tiny bathroom (think airplane sink). Can't bend over and wash face without hitting head on shelf. Other than that a wonderful hotel.

2026-07-15 via Tripadvisor
L
lisa couple us
10
2026-07-14 via Nuitee
D
Donald couple us
10
Great Location and Wonderfully clean, so book with confidence.
Pros:

Perfect location! Lovely staff. Great clean large room. (King Deluxe.)

Cons:

The bathroom sink could have used a better edge.

2026-07-13 via Nuitee
L
Lani couple us
8
2026-07-12 via Nuitee
S
Spear couple us
8
Hotel Lucia was a wonderful place to stay in the city! Courteous staff, charming decor and cozy
Pros:

The staff was wonderful and went above and beyond. We loved the 5-6 happy hour, the free bike rental and the charming nature of the place. Also the late checkout option were great!

Cons:

This is not something the hotel can change but downtown Portland was not great. I’ve lived in Portland (and Seattle) and was hoping it wasn’t as bad as the news made it out to be. Friday was fine but the environment on Saturday was alarming. Not safe to walk only a few blocks away from the hotel. Really bummed me out.

2026-07-12 via Nuitee
M
Michael solo_traveller us
9
Pros:

staff was great! very helpful and pleasant. the location is great.

Cons:

while the location is great, the surrounding area can be unpleasant with the unhoused people on the street and drug use and such. it's not imminent to the hotel property-at all, but if you walk over to the river or north certain areas can become disturbing.... it's a civic/social problem - not the hotel.

2026-07-11 via Nuitee
K
KeriS737 Couples Tucson, Arizona
10
Beautiful hotel, great service
Pros:

We had a lovely stay at Hotel Lucia. All employees we encountered were friendly and helpful, and we enjoyed the art and decor. The room was small, but we were perfectly fine with that, as it was only my husband and me.

2026-07-10 via Tripadvisor
I
Imran couple lk
7
2026-07-09 via Nuitee
N
Natália solo_traveller br
10
2026-07-08 via Nuitee
E
ErinP1471 NONE Philadelphia, Pennsylvania
10
Great stay in Portland!
Pros:

Great hotel in a fantastic downtown location. Nice style, friendly and helpful staff - the arcade games and beer hour were a definite plus! Will definitely stay here the next time we come to Portland.

2026-07-07 via Tripadvisor
J
Jason solo_traveller gb
10
2026-07-07 via Nuitee
I
I6458JDlyndah NONE Spring, Texas
10
Great stay
Pros:

Great hotel. Comfortable beds, beautiful clean rooms. There are ingesting at pieces throughout. My teenage boys enjoyed playing the pinball games

2026-07-06 via Tripadvisor
C
Cathleen couple us
6
Great location, but missing high end amenities that would improve rating.
Pros:

The bell person was very helpful with our car unloading, helping us get situated, and letting us take the car upstairs. We love the lobby and the location so we have stayed here four times. It is pleasant and feels safe.

Cons:

We did not like the policy that only one card could be charged as we wanted to split the cost on two credit cards, mine and my husband's.

We had no maid service during our stay so we had to live with (not enough) damp towels, beds not made and room unclean the next day.

The carpeting had a scent and did not seem clean.

The pillows were not comfortable.

The coffee machines never work and the blow dryers seem to always fry your hair.

The shampoo and conditioner were not good. Too greasy.

The tub and shower was impossible to figure out. It took us a half hour to determine you have to pull down on the tub spout.

There is a lotion dispenser next to the sink which we thought was hand soap. Next time we will have to bring our own.

2026-07-06 via Nuitee
C
Cameron solo_traveller us
10
2026-07-06 via Nuitee