The Craftsman Inn & Suites

Hotels
9 (685 reviews)
7300 E Genesee Street , Fayetteville , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Pets allowed
BBQ facilities
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast options
Cons:
Cleanliness issues
Noise disturbances from other guests

Categories

Cleanliness
7.89
Several reviews cited cleanliness issues, such as cobwebs and lack of cleanliness.
Service
9.86
Staff members were described as super friendly and accommodating.
Location
9.4
Conveniently located near shopping and restaurants.
Room Quality
8.35
Rooms were described as comfortable with good amenities, although some were dated.
Amenities
9.38
Amenities like breakfast and the on-site restaurant received positive mentions.
Value for Money
8.34
Noted that the hotel is not luxury enough for the price charged.
Food and Beverage
9.39
Good breakfast options and an excellent on-site restaurant.
Overall Experience
9.36
Overall, guests had a positive experience during their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 12:55

Property Description

Luxurious Accommodations
Indulge in the elegant rooms at The Craftsman Inn featuring dark wood furnishings, cable TV, and cozy work desks. Suites are equipped with convenient amenities like a microwave and refrigerator, ensuring a comfortable stay for all guests.

Culinary Delights
Savor delectable American cuisine at The Limestone Grille, offering a diverse menu for breakfast, lunch, and dinner. Unwind at the fireside bar and explore an extensive wine list, perfect for relaxing evenings after a day of exploration.

Convenient Amenities
Stay connected with complimentary Wi-Fi, maintain your fitness routine at the on-site gym, and take advantage of business services including a well-equipped business center. Enjoy a seamless stay with dry cleaning services and easy access to Syracuse University and Onondaga Golf & Country Club.

Book now to experience a perfect blend of comfort and convenience at The Craftsman Inn in New York.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SYR

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

9
Based on 685 reviews
Cleanliness: 7.89
Service: 9.86
Location: 9.4
Room Quality: 8.35
Amenities: 9.38
Value for Money: 8.34
Food and Beverage: 9.39
Overall Experience: 9.36
C
Carl • solo_traveller • us
8
2026-05-30 • via Nuitee
B
Brittany • family_with_children • us
9
Pros:

Great breakfast. Incredible staff.

Cons:

No bathtub

2026-05-28 • via Nuitee
N
Nina • couple • us
10
2026-05-28 • via Nuitee
M
Michael • couple • us
10
2026-05-27 • via Nuitee
J
Jonathan • family_with_children • us
7
Steakhouse is a major letdown.
Pros:

Great location. Friendly staff. Modern updated bathrooms.

Cons:

Major let down at the Craftsman Steakhouse. Which was one of the reasons for selecting hotel. 4/4 plates came out with raw steaks that should have been medium. Restaurant seriously dropped the ball. We were forced to find another restaurant on zero notice with limited time left in the evening. Really compromised the experience on a weekend we were mourning the loss of my mother. Probably wouldn’t return based on that experience alone.

2026-05-25 • via Nuitee
G
gilbert • couple • us
7
Under expectations, first time staying there and last time.
Pros:

Check in staff friendly. Evening staff "Andrew" was awesome. We had a toilet seat full of poop and he immediately came to the suite to clean the toilet, no questions asked.

Cons:

We expect cleaning staff to clean, especially under the toilet seat. The breakfast was nothing to brag about. Same as a Red Rood Inn or any lower cost hotel.

2026-05-20 • via Nuitee
G
Gail • solo_traveller • us
10
Pros:

The Craftsman was very clean and had a cozy vibe. The staff was friendly and efficient.

Cons:

I had no complaints and would stay there again.

2026-05-11 • via Nuitee
H
Himika • couple • us
3
The restaurant is great but the hotel/inn is far from ideal to stay in.
2026-05-09 • via Nuitee
M
Marci • couple • us
8
2026-05-06 • via Nuitee
E
Elizabeth • couple • us
8
Pros:

Location- within 15 minutes of Syracuse University campus. Shopping and restaurant options just across the street. Green lakes was very close as well.

2026-05-06 • via Nuitee
V
Vincent • couple • nl
9
Perfecte rustige accomodatie
Pros:

Perfecte accommodatie, heerlijk rustig, aardige mensen, mega kamer met genoeg ruimte en faciliteiten.

Cons:

Iets meer licht in de kamer, bij de keuken was handiger geweest, extra lamp of iets

2026-05-02 • via Nuitee
C
Craig • couple • us
10
2026-04-27 • via Nuitee
J
Jessica • family_with_children • us
10
2026-04-27 • via Nuitee
W
wesley • couple • us
10
2026-04-21 • via Nuitee
O
O'CONNELL • couple • us
5
Breakfast had good food bit it lacked cleanliness and it was out of utinsels were lacking.
Pros:

Goos sized room

Cons:

We found someone else’s dirty sock upon our arrival.

2026-04-20 • via Nuitee
B
Brenda • family_with_children • us
9
Nice rooms. We stayed in a suite with a kitchenette, was very convenient for us. Located in a nice area, within short
Pros:

Comfortable room in a nice location outside Syracuse. Just 12 minutes from campus.

2026-04-19 • via Nuitee
D
Dilshad • couple • us
8
Other than this it’s a Good for one or few night stay
Pros:

Location. Near to my meeting points.

Cons:

After my whole day meetings, I look forward to returning to hotel for a relaxing night. Having just a few water bottles in the room would be such a welcome. Instead of having to go back to lobby to buy some or visit a store nearby. most of time I forget to buy before hand.

2026-04-18 • via Nuitee
C
Cathy • solo_traveller • ca
10
Thank you for the nice stay and I will indeed stay again
Pros:

All was great-location. cleanliness, staff everything

Cons:

No complaints at all, if people complain, they are chronic complainers that will complain no matter what!

2026-04-15 • via Nuitee
S
susheilak2017 • Family
10
Clean, quiet, friendly.
Pros:

Clean, quiet, well-appointed family-owned hotel; not a chain. Nice breakfast, really nice staff.

2026-04-09 • via Tripadvisor
D
DAVID • couple • us
7
2026-04-01 • via Nuitee