Grand Venus La Residence

Hotels
9.8 (1015 reviews)
Wat Thmei, Kouk Chak , Siem Reap , KH

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Excellent service
Comfortable and spacious rooms
Cons:
Minor maintenance issues
Location may be less convenient for some travelers

Categories

Cleanliness
9.5
The hotel is generally clean but may have minor maintenance issues.
Service
9.99
The staff are described as friendly and professional, indicating high service quality.
Location
9.51
Quiet location, but some reviews mention it being a bit far from the city center.
Room Quality
9.98
Rooms are described as spacious and comfortable.
Amenities
9.99
Facilities like the pool and gardens are well-maintained, though some repairs are needed.
Value for Money
9.97
Well-rated for its price, particularly for families visiting Angkor.
Food and Beverage
9.5
Breakfast and food options are generally good but can be limited in variety.
Overall Experience
9.99
Highly recommended by guests, indicating a very positive overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 10:09

Property Description

Luxurious Accommodation

Grand Venus La Residence in Siem Reap offers a luxurious stay with air-conditioned rooms equipped with modern amenities like a coffee machine, minibar, and flat-screen TV. Guests can also enjoy the outdoor swimming pool, garden, and terrace for a relaxing experience.

Culinary Delights

Indulge in a culinary journey at the on-site restaurant serving a variety of American, Cambodian, and Asian cuisine. Special dietary needs are catered to with dairy-free and vegan options available upon request.

Entertainment and Exploration

Experience leisure activities like billiards, bike hire, and car hire during your stay at this 5-star hotel. With popular attractions like Angkor Wat and King's Road Angkor in close proximity, there's plenty to explore in the vibrant city of Siem Reap.

Book your stay at Grand Venus La Residence for a truly unforgettable experience!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: REP

Location

Guest Reviews

9.8
Based on 1015 reviews
Cleanliness: 9.5
Service: 9.99
Location: 9.51
Room Quality: 9.98
Amenities: 9.99
Value for Money: 9.97
Food and Beverage: 9.5
Overall Experience: 9.99
D
Daniel • couple • fr
10
Incroyable staff
Pros:

Excellent service et staff - notamment Marry, qui a été d’une gentillesse incroyable pendant notre séjour !

2026-10-29 • via Nuitee
D
David • couple • gb
10
A exceptional stay with outstanding staff, beautiful amenities, and truly memorable hospitality
Pros:

What a lovely property with such friendly staff and truly brilliant facilities! The pool was fabulous, the food was delicious, and I particularly loved the in-room massage. The whole vibe felt so relaxing and welcoming, and the team were wonderfully kind and helpful during my stay.

2026-10-24 • via Nuitee
J
Jean-Philippe • couple • nc
3
2026-10-24 • via Nuitee
T
Thark • extended_group • np
8
Overall the property is moderate if they maintain clean and freshness
Pros:

Ambience is good and staffs speak English !

Cons:

The toilet was smelling and need to repair it.

2026-10-23 • via Nuitee
R
Richard • couple • au
10
Excellent stay! Perfect retreat in our trip
Pros:

What a lovely hotel from start to finish! The team were all so friendly, helpful, and welcoming. Our room was beautiful, spotless, and really comfortable. The location is brilliant, and the pool is absolutely fantastic. The airport transfers were spot on, too. We absolutely loved our stay and would be delighted to return – highly recommended!

2026-10-22 • via Nuitee
R
Reema • couple • gb
10
Highly recommended
Pros:

Our accommodation was exceptionally spacious, and the staff were remarkably courteous and welcoming. The breakfast was both abundant and excellent. The property is situated in a tranquil neighbourhood, within a brief ride of the principal tourist district. Thank you; we thoroughly enjoyed our stay.

2026-10-22 • via Nuitee
N
N • couple • kh
4
I hope management will take this feedback seriously
Pros:

Staff good

Cons:

We stayed here last month, and our experience was excellent. The staff were exceptionally friendly, welcoming, and helpful, which made our stay very enjoyable. Unfortunately, although the staff remained just as professional and welcoming during our second visit, the condition of our room was extremely disappointing.

Several maintenance issues significantly affected our comfort. The shower had very low water pressure, and despite waiting 5–10 minutes, we still could not get hot water. The toilet spray gun was leaking, and most concerning of all, the toilet had not been properly grouted or finished.

These issues are disappointing and should not be overlooked, as basic bathroom facilities and proper maintenance are essential to a comfortable guest experience.

It is a real shame because the staff deserve praise for their excellent hospitality. However, the room condition did not meet the standard we experienced during our first visit. I hope management will take this feedback seriously and address these maintenance issues to ensure future guests receive the quality of accommodation they expect.

Overall, the staff were excellent, but the room condition and maintenance fell well below expectations.

2026-10-20 • via Nuitee
J
Joel • solo_traveller • es
10
Pros:

El trato del personal fue exquisito. Muy amables y serviciales.

2026-10-11 • via Nuitee
R
Remy • couple • fr
10
Pros:

La grande piscine et la grande chambre. La localisation.

2026-09-19 • via Nuitee
J
James • couple • au
8
Enjoyable
Pros:

Close to attractions

2026-09-19 • via Nuitee
T
Thiago • couple • it
10
Indimenticabile
Pros:

Non credo di aver mai soggiornato in un hotel dove la cura del cliente sia così meticolosa. Hanno pensato a tutto.

2026-09-16 • via Nuitee
A
Angela • couple • de
10
phantastisch
Pros:

Das Personal war super freundlich, alles war gepflegt und sauber. Die Zimmer und die Anlage waren schön, ich kann es nur empfehlen!

2026-09-16 • via Nuitee
M
Mariusz • couple • pl
10
Przepiękne miejsce
Pros:

Przepiękne miejsce, można było się wyciszyć, zrobić masaż, rajsko

2026-09-14 • via Nuitee
H
Halina • couple • pl
10
Pros:

Wspaniały obiekt z cudownymi śniadaniami oraz życzliwa i bardzo pomocna obsługa. Zdecydowanie godny polecenia punkt ma mapie

2026-09-13 • via Nuitee
V
Vanpanhapich • couple • fr
10
2026-08-31 • via Nuitee
M
Meas • extended_group • kh
2
2026-08-28 • via Nuitee
T
Talal_buk • solo_traveller • ae
10
2026-08-27 • via Nuitee
P
Parekh • couple • gb
10
Excellent staff
Pros:

Excellent location, pool, garden and smiley staff making me welcoming.

2026-08-24 • via Nuitee
J
José Ignacio • family_with_children • es
10
2026-08-24 • via Nuitee
M
Mouy • solo_traveller • us
2
2026-08-22 • via Nuitee