Hotel Theo New Orleans, Tapestry Collection by Hilton

Hotels
Tapestry Collection
8.1 (364 reviews)
535 Gravier Street , New Orleans , us

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
See all facilities

Review Highlights

Pros:
Responsive and helpful staff
Clean and comfortable rooms in some cases
Cons:
Issues with room heating and hot water
Concerns about room invitingness and cleanliness

Categories

Cleanliness
7.56
Housekeeping was efficient, but some rooms had maintenance issues affecting the overall cleanliness.
Service
9.03
Front desk and staff were accommodating and responsive, providing excellent customer service.
Location
8.57
Conveniently located near attractions, though some reviews mentioned safety concerns at night.
Room Quality
7.02
Several guests reported issues with room comfort and maintenance, such as heating and hot water.
Amenities
8.05
Amenities offered were satisfactory overall, though some guests wanted more variety.
Value for Money
8.51
Generally considered good value for the price, especially in a prime location.
Food and Beverage
8.06
Positive remarks regarding coffee service, but limited mentions overall.
Overall Experience
8.03
Mixed experiences with some highlights offset by significant concerns during the stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 03:30

Property Description

Luxurious Accommodation in the Heart of New Orleans

Fitness Centre for Your Wellness Needs

Indulge in a stay at Magnolia New Orleans, located in the vibrant Arts District. Unwind in our luxurious rooms, each equipped with air conditioning, a TV with cable channels, and complimentary toiletries. Keep up with your fitness routine at our on-site fitness centre.

Convenient Location and Nearby Attractions

Explore the iconic Bourbon Street and the historic French Quarter, just a short distance away. Discover the rich history at the World War 2 Museum or try your luck at Harrah's Casino, both within walking distance. With a 24-hour front desk, we are here to cater to all your needs.

Book Your Stay Now

Experience the best of New Orleans at Magnolia. Book now and make unforgettable memories in this vibrant city.

Important information:

Please note: guests must be 21 years of age or older to make reservations. All younger guests must be accompanied by an adult.

Please note: self-parking is not available. Valet parking is possible nearby.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MSY

Location

Guest Reviews

8.1
Based on 364 reviews
Cleanliness: 7.56
Service: 9.03
Location: 8.57
Room Quality: 7.02
Amenities: 8.05
Value for Money: 8.51
Food and Beverage: 8.06
Overall Experience: 8.03
B
Bettercallsean12 Business
10
Top Spot in the City
Pros:

Outstanding establishment. Had several business partners come into town and this hotel came highly recommended. Everyone had a great time! Highly recommended!

2026-07-06 via Tripadvisor
H
hovsepd2026 Couples
10
Great hotel stay!
Pros:

As soon as I checked into this hotel, I was treated like royalty. From the front desk agent to the managers working, everything was all about the little details. The hotel was very clean and in a good area I brought my wife and my baby and it was everything I could’ve asked for!

2026-07-06 via Tripadvisor
H
Haadi extended_group us
10
Pros:

Great hotel, clean and staff was amazing.

2026-07-06 via Nuitee
M
M1174ALjosephm Business
10
Excellent
Pros:

The hotel is fantastic, the restaurant has great food and drinks, and the hotel staff are exemplary! Special note to recognize Kerry for excellent service, patience and professionalism throughout the stay, well done!

2026-07-01 via Tripadvisor
C
cremec2021 Family
10
Kerry was the best!
Pros:

The hotel was very nice and in the middle of downtown so it was convenient. Kerry, the front desk receptionist, was so helpful and sweet. Although the hotel was nice itself, he made my stay more enjoyable. He was so bubbly with positive energy! He was courteous and informative. I will be here everytime I’m in town.

2026-06-29 via Tripadvisor
T
T2582BZkellyl Family
10
Great vacation
Pros:

Ì would like to shout out Kerry and the hotel overall for an amazing experience. The hotel was nice and clean with expectional service. 5 stars

2026-06-28 via Tripadvisor
O
O7576ULdouglass Family
10
Trip
Pros:

Front desk agent Kerry was amazing. The hotel smelt amazing with great view of the city.

2026-06-27 via Tripadvisor
F
F9988XYlindag Family
10
Family trip
Pros:

From the moment I walked in, the front desk agent Kerry and Josh made me feel at home. They were warm, personable, and attentive, creating a welcoming atmosphere. Their positive attitude and willingness to help made all the difference. Shot out to Kerry amazing service!

2026-06-27 via Tripadvisor
5
586barnettc Friends getaway
10
Amazing family vacation
Pros:

The front desk agent Kerry was incredibly welcoming, professional, and helpful. He made check-in quick and easy and started our stay on a great note.

2026-06-27 via Tripadvisor
0
0gwendolynb Friends getaway
10
Amazing
Pros:

It's in a great location in the Central Business District, just a short walk from the French Quarter, the National WWII Museum, the riverfront, and many restaurants and live music. The front desk agent Kerry was amazing. He was very attentive and great with problem solving!

2026-06-27 via Tripadvisor
M
megandX6372PZ Family
10
The best staff
Pros:

Kerry at the front was so amazing!! He really went above and beyond for us.

2026-06-26 via Tripadvisor
5
553tamikay Family
10
Great experience
Pros:

Kerry exuded excellent customer service-both at the front desk and valet. The hotel is beautiful and clean. The service and the hotel has exceeded my expectations.

2026-06-26 via Tripadvisor
N
N5794BLbrianf Friends getaway
6
Central New Orleans Hotel
Pros:

Decent hotel in a central location. The hotel did not recognise my Hilton diamond status nor offer the benefits associated with this membership level. Hotel lobby is newly renovated but some rooms are very dark and/or have no rooms. We booked two rooms for our stay.

2026-05-31 via Tripadvisor
T
tonyrN6335JW Friends getaway
10
A real gem in the Crescent City!
Pros:

This was our first time staying at the Hotel Theo, but we will definitely be staying there again when we visit the Crescent City! Our room was comfortable, had all the necessary amenities and was spotless. The hotel's location is perfect for exploring the Vieux Carre, the CBD and all that central NOLA has to offer, and it was much quieter than other hotels we've stayed at in the past, so we always got a good night's sleep

The restaurant, Lyon;s Corner, is great for breakfast before starting out on a day in the city (the salmon toast with poached egg was a favorite, as was the breakfast skillet). Will, the restaurant manager, was great as well!

What really set this hotel apart, though, was the staff. Gwen, Malcolm, Timothy, Javon and Carey at the front desk were always super helpful and responsive, and Emanuel and Corey run a great ship!

We will definitely be staying here on our future trips - thanks for a great stay!

2026-05-04 via Tripadvisor
G
Gregory solo_traveller fr
8
Très bon emplacement chambre très propre et literie très confortable
Pros:

Emplacement et propreté
Literie très confortable

Cons:

Pas de fenêtre dans la chambre

2026-04-30 via Nuitee
O
O7858FQdaves Family
10
Great stay with my family
Pros:

Leslie and the team was super friendly and welcoming from the moment we arrived. Boutique hotel with nostalgic nawlins vibe and within walking distance to most attractions in downtown. Rooms were comfortable and the value met expectations.

2026-04-29 via Tripadvisor
M
Mary couple us
1
2026-04-29 via Nuitee
Q
Q9085CLalfredb Couples
10
Smooth Check-in, Solid Stay!
Pros:

Kerry took care of us at the front desk, and let me tell you, this man was the most professional and kind mannered person I’ve come across in a while. Absolutely no complaints. Beautiful stay. Great atmosphere. Would 1000% return and recommend! Kerry, you’re the man!

2026-04-26 via Tripadvisor
5
59f1caa0dc8d72f915f7c6c1c477e0a9 solo_traveller us
5
Location Location Location
Pros:

The location was perfect

Cons:

Room was small, water was never hot, and the tub drained extremely slow.

2026-04-18 via Nuitee
R
Rawls couple us
6
2026-04-06 via Nuitee