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Facilities
Property facilities
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Fitness facilities
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WiFi available
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Parking
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Non-smoking rooms
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Air conditioning
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Fitness center
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24-hour front desk
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Restaurant
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Room service
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Business center
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Heating
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Hiking
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Lift / Elevator
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Laundry
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Luggage storage
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Fishing
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Express check-in/check-out
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Cycling
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Safety deposit box
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Bar
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Fax/photocopying
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Golf course
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Facilities for disabled guests
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Ironing service
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Meeting/banquet facilities
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Canoeing
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Sauna
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Dry cleaning
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Breakfast in the room
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Packed lunches
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Currency exchange
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Valet parking
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Non-smoking throughout
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Private parking
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Daily housekeeping
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Accessible parking
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Parking garage
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Concierge service
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Special diet menus - on request
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ATM/cash machine on site
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Electric vehicle charging station
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Paid WiFi
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Wine/champagne
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Steam room
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Fitness/spa locker rooms
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Shared stationery like menus, pens are removed
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Physical distancing in dining areas
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Food delivered to guest room
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Breakfast takeaway containers
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Mobile app for room service
Review Highlights
Categories
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Property Description
Luxurious 5-Star Hotel in Arlington
Elegant Accommodations: Experience luxury with Egyptian cotton linens, marble bathrooms, and 24-hour room service in every modern guest room, complete with a flat-screen TV and a CD player.
Wellness and Business Amenities: Stay fit at the modern gym, unwind at the sauna and steam rooms, or take advantage of the full-service 24-hour business center and dry-cleaning services.
Exquisite Dining and Convenient Location: Indulge in Mediterranean cuisine at Santé, enjoy Afternoon Tea, and explore easy access to the Metro Rail Service and The Fashion Centre at Pentagon City, all within close proximity to the iconic Pentagon.
Book your stay at The Ritz Carlton, Pentagon City for an unforgettable luxury experience.
Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.
Please note, enhanced high-speed internet is available for $14.95 per 24 hours.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
A deposit may be required at the property.
Property Policies
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Children and extra bed policy
Children of any age are allowed.
You haven't added any extra beds.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management. -
Pets
Pets are not allowed.
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Groups
When booking more than 9 rooms, different policies and additional supplements may apply.
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Internet
WiFi is available in the hotel rooms and costs USD 9.95 per 24 hours.
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Parking
Private parking is possible on site (reservation is not needed) and costs USD 59 per day.
Location
Guest Reviews
La cama
Las instituciones
This is hotel disappointed in many ways.
(1) As Ambassador Elite guest I was upgraded to "high floor" 11th out of 18, I guess that must be close to being no upgrade at all, I am not sure where they decided their cutoff is for the standard rooms and upgraded rooms but it must be close to floor 11. Suites were available at time of check-in but only for upsell.
(2) Shower in bathtub and no hand shower. Not on par with RC brand.
(3) Single vanity - this is not what I expect from a luxury hotel.
(4) One of the reasons I don't stay in Hilton chain hotels in U.S. is the lack of free breakfast and the fact they give a credit instead. This RC smells like a Hilton : 65 USD credit for a couple, which will most likely fall short for most guests. If this was an elite benefit I could tolerate but I already implicitly paid for breakfast by booking a breakfast inclusive rate so in such cases I don't normally expect to have to pay a second time.
(5) The a la carte menu is not nearly as good as many other great menus in the U.S. which I generally find to be superior than hotel breakfasts in Europe.
(6) At check-in they apologized for the poor upgrade and said they would give me 5k bonus points. Nice gesture, but then they never credited my account. I would have preferred if they never offered anything at all rather than say it and then do nothing.
Bottom line, too many issues here. I will not return.
Convenient and centrally located
N/A
Las instalaciones
El Wi-Fi muy lento y con problemas de conexión
Super clean hotel with spacious rooms. Staff is very welcoming. Plenty of shopping and restaurants within walking distance.
Rooms don't have a personal fridge for usage.
I stayed at this property a decade ago while serving on a Commission, and the quality is timeless. This property reminds guests that excellence is not a function of resources; it is a function of carefully planned design, with great focus on preparation, timeliness, and anticipation of guest desires.
Every moment of the guest experience felt seamless yet structured, and organic yet deliberate. Nothing was left to chance.
This brand executes in hospitality something mirroring the best-performing organizations aim to achieve at scale.
The staff at this property made sure the guest experience was amazing across a decade by reducing ambiguity through systems and seemingly training staff to go beyond responsive or reactionary practices.
Of course the business prof in me noted how closely this aligns with principles embedded in German managerial culture:
An environment where standard procedures drive consistency and reliability, that is also a performance culture grounded in technical competence and individual accountability. Still this practiced excellence showed context-is-key awareness in staff tailoring the experience to the guest demographic and expectations.
Great personalities only augment the process-driven consistency of awesomeness.
My stay was unfortunately disappointing and did not live up to the high standards I associate with the Ritz-Carlton brand. While the front desk staff was welcoming and friendly, the overall experience lacked the luxury atmosphere I expected. The rooms felt like a standard Marriott with only minor aesthetic upgrades, and the layout was identical to a mid-tier hotel.
The housekeeping service was particularly subpar. Simple details—such as replenishing a shower cap or resetting amenities—were frequently overlooked, and only one robe was provided in the room. The service training here seems more aligned with a budget-friendly brand than a luxury hotel. I will be choosing a different Ritz-Carlton property in the D.C. area for my future visits.
It was like staying in a 3 star hotel .
I booked a RITZ CARLTON. How they manage to call this property a Ritz is beyond me .
The rooms are from the 1970s, they don’t even have a dental kit in the amenities, the only good thing were the staff .
It was an extremely tired property.
Room was amazing
Friendly staff
Brill location
Very well maintained and staff very friendly
Great location , very clean, super staff= the BEST!
Absolutely nothing!
Su ubicación
جميل موقعه حلو جدا جنبه مول وخدمات سوبرماكت ليست بعيدة
قديييم جدا جدا
Everything
Nothing
What a treat to spend time at a hotel where the service is top notch. Everyone that I dealt with at the hotel went above and beyond. My banquet captain Lee, our meeting concierge Hayat and all of the servers and managers did an excellent job. In this day and age, you rarely encounter this level of service anymore. Thank you all for making my visit so memorable. Keep up the good work!
Location
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