Best Western Plus Milford Hotel

Hotels
•
Best Western Plus
8.8 (865 reviews)
Great North Road, Leeds, England, LS25 5LQ , Leeds , GB
44-019-77681800

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Pets allowed

Facilities

Meeting rooms
Free WiFi
24-hour front desk
Terrace
Luggage storage
Designated smoking area
Picnic area
Conference space
Golfing nearby
Breakfast available (surcharge)
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Comfortable bed
Cons:
Mould in rooms
High parking fees
Inconsistent room quality

Categories

Cleanliness
7.65
Several reviews mentioned mould, damp smells, and general wear and tear in the rooms indicating lower cleanliness.
Service
9.99
Reviewers spoke highly of friendly and accommodating staff, particularly noting exceptional service from staff members.
Location
9.66
Multiple reviews highlighted the superb location for visiting family and convenience for accessibility.
Room Quality
7.61
While some rooms were clean, complaints about mould and uncomfortable beds lowered the overall room quality.
Amenities
8.64
Basic amenities met expectations but concerns about additional costs like parking were noted.
Value for Money
8.6
General value perception was positive, but issues such as parking charges and room quality impacted this rating.
Food and Beverage
9.15
Food quality was praised, albeit with suggestions for more vegan options.
Overall Experience
9.12
Mixed reviews but a generally positive outlook influenced by service and location despite some cleanliness issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 01:57

Property Description

Luxurious Amenities
Enjoy a terrace view, complimentary Wi-Fi, and wedding services. Indulge in room service from Watermill Restaurant or have a drink at the bar/lounge.

Event Spaces
Host your event at the conference center or banquet hall. Benefit from tour/ticket assistance and free self-parking on-site.

Comfortable Rooms
Relax in a room with a pillowtop bed, premium bedding, and modern amenities. Stay connected with free Wi-Fi and unwind with digital programming.

Take in the views from a terrace and make use of amenities such as complimentary wireless internet access and wedding services at Best Western Plus Milford Hotel in Leeds.

Important information:

  • This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
  • One child 14 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LBA

Property Policies

  • Pets

    Maximum number of pets per room 2

  • General

    Individually-wrapped food options are available for dinner

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • Pets

    Service animals are exempt from fees/restrictions

  • General

    Individually-wrapped food options are available for breakfast

See all policies

Location

Guest Reviews

8.8
Based on 865 reviews
Cleanliness: 7.65
Service: 9.99
Location: 9.66
Room Quality: 7.61
Amenities: 8.64
Value for Money: 8.6
Food and Beverage: 9.15
Overall Experience: 9.12
B
Brett • solo_traveller • gb
9
Easy to get to and a warm welcome
Pros:

Friendly staff

Cons:

Little bit dated but not offensive by any means

2026-05-30 • via Nuitee
A
Amy • solo_traveller • gb
8
2026-05-29 • via Nuitee
H
Halima • solo_traveller • gb
6
Unacceptably hot
Pros:

The breakfast was fine and the bed was comfortable.

Cons:

The room was unbearably hot. No air conditioning - or rather it didn't work - and the windows don't open. A fan supplied was inadequate. As a result we had no sleep.

2026-05-29 • via Nuitee
L
Louise • family_with_children • gb
8
Pros:

Great options and the staff (all 2 of them) were amazing

Cons:

Price was too high

2026-05-28 • via Nuitee
B
Bryan • solo_traveller • gb
9
Buster
Pros:

This time, the shower was brilliant, Aircon brilliant .pillows nice. Tv nice. Bed nice.

Cons:

All good.

2026-05-28 • via Nuitee
A
ALESSANDRO • solo_traveller • it
8
2026-05-27 • via Nuitee
J
Jonathan • solo_traveller • gb
7
Pros:

The staff were very friendly.

Cons:

I asked where to go for a walk with the dog and was told there wasn't anywhere nearby. I then discovered the hotel is next door to a disused train line which has become the perfect place to walk the dog.
I observed that the vacuuming did not go under the bed.
Bulb broken in entry way.
Bedside light broken
Leaking shower spray head.
No toilet brush
No maid service on second day.
The approach to the front door needs to be made more inviting.

2026-05-27 • via Nuitee
A
Anton • extended_group • gb
8
2026-05-26 • via Nuitee
M
Michael • solo_traveller • gb
8
2026-05-26 • via Nuitee
S
Steph • extended_group • gb
4
Run down and lack of facilities made the stay disappointing
Pros:

Location was great for what we needed although postcode took us to the wrong place

Cons:

Very run down room, lots of brown water marks on the ceiling in one room and peeling walls. Air con in the double room but non in the executive room, left with a small fan in 28C degree heat. Windows didn’t open, in fact they were paned over which is surely a fire hazard. No ventilation in the bathroom made the lack of air even worse. No decaf coffee, no milk alternative for the room.

2026-05-26 • via Nuitee
B
Bryan • solo_traveller • gb
6
Served a purpose...
Pros:

The air conditioning is brilliant!!
In the room and the foyer. Our meal in the evening was adequate. Breakfast was fine. The room was OK. Dealing with bookings. com was good.

Cons:

Faulty shower head. There are no grounds for dogs. Or dog water.
The evening meal was low on quality ..

2026-05-25 • via Nuitee
O
Olivia • couple • gb
7
Good stay for slam dunk
Pros:

Good hotel for slam dunk. Room was big, bathroom had a bath which was nice. Hotel was pretty quiet.

Cons:

Would be nice if breakfast was nicer, but it’s alright.

2026-05-25 • via Nuitee
C
Colin • solo_traveller • gb
8
Pros:

The staff were amazing they couldn't have done any more. They made the hotel worth staying. The interior was clean

Cons:

The car park was very uninviting. The hotel has a awful facade nowhere to sit no garden or tables and chairs.

2026-05-25 • via Nuitee
N
Nisha • couple • gb
10
2026-05-25 • via Nuitee
V
VICTORIA • couple • gb
8
It was fine for one night stay for work
Pros:

We booked a standard double room which we discovered had not been cleaned after the previous guest vacated. We were upgraded to an executive room which was excellent with a huge bath and comfy sofas

2026-05-24 • via Nuitee
S
Shannon • couple • gb
1
2026-05-19 • via Nuitee
R
Reg • couple • gb
8
2026-05-17 • via Nuitee
W
William • solo_traveller • gb
6
2026-05-15 • via Nuitee
P
Peter • solo_traveller • gb
7
2026-05-14 • via Nuitee
D
David • extended_group • gb
9
Clean comfortable room and service with a smile !
Pros:

Firstly the staff should get a mention, especially Zoe and Matt. A warm & friendly greeting from Zoe as we checked in, and we found her to be very helpful.
Matt dealt well when the computer system was doing, very apologetic with good customer service.
Well done to you both !

Cons:

Nothing to dislike really

2026-05-13 • via Nuitee