Best Western Plus Milford Hotel

Hotels
•
Best Western Plus
8.8 (865 reviews)
Great North Road, Leeds, England, LS25 5LQ , Leeds , GB
+44 1977 681800

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Pets allowed

Facilities

Meeting rooms
Free WiFi
24-hour front desk
Terrace
Luggage storage
Designated smoking area
Picnic area
Conference space
Golfing nearby
Breakfast available (surcharge)
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Comfortable bed
Cons:
Mould in rooms
High parking fees
Inconsistent room quality

Categories

Cleanliness
7.65
Several reviews mentioned mould, damp smells, and general wear and tear in the rooms indicating lower cleanliness.
Service
9.99
Reviewers spoke highly of friendly and accommodating staff, particularly noting exceptional service from staff members.
Location
9.66
Multiple reviews highlighted the superb location for visiting family and convenience for accessibility.
Room Quality
7.61
While some rooms were clean, complaints about mould and uncomfortable beds lowered the overall room quality.
Amenities
8.64
Basic amenities met expectations but concerns about additional costs like parking were noted.
Value for Money
8.6
General value perception was positive, but issues such as parking charges and room quality impacted this rating.
Food and Beverage
9.15
Food quality was praised, albeit with suggestions for more vegan options.
Overall Experience
9.12
Mixed reviews but a generally positive outlook influenced by service and location despite some cleanliness issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 01:57

Property Description

Luxurious Amenities
Enjoy a terrace view, complimentary Wi-Fi, and wedding services. Indulge in room service from Watermill Restaurant or have a drink at the bar/lounge.

Event Spaces
Host your event at the conference center or banquet hall. Benefit from tour/ticket assistance and free self-parking on-site.

Comfortable Rooms
Relax in a room with a pillowtop bed, premium bedding, and modern amenities. Stay connected with free Wi-Fi and unwind with digital programming.

Take in the views from a terrace and make use of amenities such as complimentary wireless internet access and wedding services at Best Western Plus Milford Hotel in Leeds.

Important information:

  • This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
  • One child 14 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LBA

Property Policies

  • Pets

    Maximum number of pets per room 2

  • General

    Individually-wrapped food options are available for dinner

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • Pets

    Service animals are exempt from fees/restrictions

  • General

    Individually-wrapped food options are available for breakfast

See all policies

Location

Guest Reviews

8.8
Based on 865 reviews
Cleanliness: 7.65
Service: 9.99
Location: 9.66
Room Quality: 7.61
Amenities: 8.64
Value for Money: 8.6
Food and Beverage: 9.15
Overall Experience: 9.12
K
Kelly • solo_traveller • gb
9
Pros:

Friendly staff

Cons:

Under the bed when had to move it was very dirty not been moved in a while

2026-07-25 • via Nuitee
J
Jane • couple • gb
8
Clean and comfortable. Friendly staff
Pros:

Welcoming and clean

Cons:

Parking charge

2026-07-22 • via Nuitee
J
John • couple • gb
5
S
Pros:

The food was good and hot
The staff were brilliant and helpful

Cons:

The room we had the curtain was hanging off the rail but the manager did try and fix it but not brilliant
Black marks on carpet
Window was dirty
It needed some TLC

2026-07-22 • via Nuitee
M
Mike • solo_traveller • gb
8
2026-07-21 • via Nuitee
O
olly • family_with_children • gb
2
Don't bother. It's dreadful.
Pros:

This is a tired old hut that needs to be knocked down. Shabby and run down.
Understaffed.
One fellow called Matt was wonderful.
I have never been so near walking out of a place before I even checked in

Cons:

It was untidy and unkempt. The bed was actually clean. The duvet was far too small. Not even big enough to cover the bed flat, far less with any hang over.
Really sagged in the middle.
Bathroom. Clean.

2026-07-20 • via Nuitee
B
Begmatov • solo_traveller • gb
10
2026-07-20 • via Nuitee
L
Lucy • couple • gb
4
2026-07-20 • via Nuitee
K
Kim • couple • gb
10
2026-07-20 • via Nuitee
D
Danuta • couple • gb
10
Pros:

Wszystko bylo super ❤️ale personel w osobie jednego pracownika, który obsługiwał wszystko bylo nie w porządku dla tego Pana🫢jedna osoba obsługiwała recepcję, bar i następnego dnia rano cały poranny bufet . Bylo ok, ale uważam, że to jest praca dla kilku pracowników 🫣szacunek dla Pana , który starał się ogarnąć to wszystko 👏👏👏polecam ten hotel oczywiście ❤️🥰👍

2026-07-20 • via Nuitee
E
Elizabeth • couple • fr
6
Friendly staff but shortage of staff
Pros:

Staff helpful even though there were not enough of them, especially in an evening/night

Cons:

Air con and tv didn’t work, moved to another room. We had booked a suite but ended up with just a standard room, said they would offer some compensation but not received any.

2026-07-20 • via Nuitee
D
Dominic • solo_traveller • gb
10
2026-07-19 • via Nuitee
D
David • solo_traveller • au
9
Pros:

Welcoming staff and clean room

2026-07-17 • via Nuitee
J
John • solo_traveller • gb
8
Pros:

Staff and executive room

Cons:

Car parking charges

2026-07-16 • via Nuitee
N
Neil • solo_traveller • gb
10
Excellent location
Pros:

Excellent location near A1. Very clean with friendly staff,

2026-07-15 • via Nuitee
M
Michael John • solo_traveller • gb
10
Pros:

I was surprised with the space on offer with my 'Queen' size room and it was well equipped and very clean. The reception staff were really nice and welcoming. I also think that the rooms were particularly good value. MJS

Cons:

I have nothing to offer here - the whole stay was great.

2026-07-14 • via Nuitee
A
Andrew • solo_traveller • gb
8
Great hotel; rip-off parking
Pros:

Needed to get away promptly in the morning and breakfast was served a bit early and very promptly, without being asked.

Cons:

Car parking. There shouldn't be an extra charge in a hotal at this kind of location. Furthermore, scanning the access code and completing the procedure was an absolute pain, which also means that another company has gained access to a heap of personal/confidential information including credit cards etc. Disaster that will stop me staying again,

2026-07-13 • via Nuitee
M
Melanie • couple • gb
10
2026-07-12 • via Nuitee
J
Joseph • couple • gb
10
Great staff.
Pros:

Great Staff

Cons:

Windows don’t open. Room very hot and air con didn’t work.

2026-07-09 • via Nuitee
C
Clare • couple • gb
10
Very welcoming guests- shout out goes to Margaret and Zoe who were really lovely
Pros:

Had everything we needed, spacious and the bed was very comfortable

Cons:

Everything was very good

2026-07-08 • via Nuitee
N
Neil • solo_traveller • gb
10
A gem of a hotel
Pros:

The staff were really professional and caring. The staff member covering reception and the bar helped me as I thought there were no bath towels in my room and get me some. Apologies from me as I found them in the morning.

Cons:

Nothing to dislike

2026-07-08 • via Nuitee