The Crockett Hotel

Hotels
8.6 (2174 reviews)
320 Bonham Street , San Antonio , us

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Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable rooms
Cons:
High parking fees
Dated bathroom
Lack of breakfast options

Categories

Cleanliness
8.36
Most reviews mention clean rooms, but there were some dated aspects in the bathroom.
Service
9.03
Staff received positive feedback, with remarks on being friendly and helpful.
Location
9.17
Excellent location, close to major attractions like the Alamo and River Walk.
Room Quality
8.62
Generally nice and comfortable rooms, but some noted issues with temperature control.
Amenities
8.15
Amenities were adequate; however, there were complaints about lacking microwaves and breakfast options.
Value for Money
8.51
Some guests felt pricing was high, while others thought it was worth the historical experience.
Food and Beverage
8.06
Mixed reviews on dining options; some appreciated gluten-free menus while others suggested more breakfast choices.
Overall Experience
8.93
Overall positive sentiment, with plans from guests to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 14:54

Property Description

Historic Charm and Modern Comfort
Adjacent to the famous Alamo and a short stroll from the vibrant River Walk, the Crockett Hotel seamlessly blends history with modern amenities.

Relaxation and Convenience
Start your day with a freshly brewed cup of coffee in your room before unwinding by the outdoor pool or surfing the web with complimentary Wi-Fi.

Prime Location for Exploring
Explore the city's top attractions like the Gonzalez Convention Center and RiverCenter Mall, all within walking distance. Indulge in the diverse culinary scene and lively nightlife just steps away on the River Walk.

Book now to experience the perfect combination of historic elegance and contemporary convenience at the Crockett Hotel!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SAT

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    No special conditions apply for groups.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 15 years old stay for free when using an existing bed.
    People no matter the age stay for US$25 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 45 per day.

Location

Guest Reviews

8.6
Based on 2174 reviews
Cleanliness: 8.36
Service: 9.03
Location: 9.17
Room Quality: 8.62
Amenities: 8.15
Value for Money: 8.51
Food and Beverage: 8.06
Overall Experience: 8.93
E
Esteban • couple • us
10
Very good
Pros:

Everything good

2026-07-11 • via Nuitee
M
Maria • couple • us
8
Great place to stay!
Pros:

Great location and comfortable! The staff was nice and it provides everything you need

Cons:

The facilities are a bit old, but in a charming way. No complaints.

2026-07-11 • via Nuitee
C
Coy • couple • us
10
2026-07-11 • via Nuitee
S
Sandra • solo_traveller • us
10
2026-07-10 • via Nuitee
Y
Yasemin • solo_traveller • us
7
Not the Hyatt, but not the price either.
Pros:

Location and price.

Cons:

Horrible pillows and hair in shower.

2026-07-10 • via Nuitee
F
Fuentes • solo_traveller • us
10
Pros:

Everything

Cons:

Nothing it was great

2026-07-10 • via Nuitee
V
Vanessa • family_with_children • us
8
2026-07-10 • via Nuitee
D
Drednauth • extended_group • us
8
I stay was very excellent
Pros:

Location closer to the Riverwalk

2026-07-10 • via Nuitee
M
Michael C • solo_traveller • us
10
2026-07-09 • via Nuitee
A
ANNE-MARIE • solo_traveller • ie
10
2026-07-09 • via Nuitee
R
rocky • solo_traveller • us
9
2026-07-09 • via Nuitee
P
Portugal • solo_traveller • us
10
2026-07-08 • via Nuitee
J
Jan • solo_traveller • ch
7
2026-07-08 • via Nuitee
A
Amanda • family_with_children • us
1
Pros:

Nothing the AC was on 80° the whole time very hot

Cons:

Nothing the AC was on 80° the whole time very hot

2026-07-08 • via Nuitee
J
Jose • couple • us
8
In all honesty, our state was amazing drinks at the bar is a must if you’re of age right by the Alamo Rivercenter mall g
Pros:

It’s historical scenery

Cons:

The valet parking packages

2026-07-05 • via Nuitee
Y
Yarhely • extended_group • us
1
Pros:

La ubicación excelente, la comida pesima.

Cons:

Las camas y almohadas super incómodas, toda la habitación en general estaba super sucia, olía mal, muy desagradable hospedarse en este lugar

2026-07-05 • via Nuitee
C
Christine • couple • us
10
The hotel was walking distance to all attractions around downtown. The staff was so friendly and helpful. Thanks you to
Pros:

Location and staff were excellent

Cons:

Could use updating or removal of carpets

2026-07-04 • via Nuitee
J
James • couple • us
7
2026-07-04 • via Nuitee
A
Aaliyah • couple • us
4
Horrible. It isn’t as nice as it advertised.
Pros:

Not much.

Cons:

We paid a lot of money to find out that parking is not included, when we went up to our room there was trash everywhere including an empty beer bottle, pills, and a used razor, and the sheets were still dirty. They would not move us to another room, or discount us, then I had to ask if they can just clean it…We had an event that was were already running late for and then we had to wait about an hour for the room service to show up and clean our room until we could leave.

2026-07-04 • via Nuitee
P
Paula • family_with_children • us
9
VERY ACCOMODATING
Pros:

sPACIOUS rOOM

Cons:

SMALL ELEVATOR

2026-07-03 • via Nuitee