Bedford Regency Hotel, Trademark Collection by Wyndham

Hotels
Trademark
7.2 (1309 reviews)
1140 Government Street , Victoria , ca

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Fitness center
24-hour front desk
Restaurant
Heating
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Delicious breakfasts
Cons:
Cleanliness issues
Noise disturbances
Limited amenities in rooms

Categories

Cleanliness
5.16
Issues with mouse droppings and dirty towels were noted.
Service
8.63
Staff were friendly and helpful, with room upgrades appreciated.
Location
8.67
Convenient downtown location, but noise from nearby pubs was a concern.
Room Quality
6.62
Mixed feedback on room comfort; some issues with bed quality and outdated decor.
Amenities
6.15
Limited kitchen utensils and lack of certain amenities like microwaves.
Value for Money
7.11
Some concerns about whether the price matches the quality.
Food and Beverage
8.16
Breakfasts were praised, but nearby homeless individuals posed some discomfort.
Overall Experience
7.13
Mixed feelings due to cleanliness and noise distractions, but positives in location and service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 19:36

Property Description

Prime Location in Victoria's Heart
Nestled in the bustling shopping and business hub, just a 5-minute stroll from the picturesque Inner Harbor, the Bedford Regency Hotel offers a perfect blend of convenience and comfort.

Delightful Dining Options
Indulge in culinary delights at the historic Garricks’s Head Pub, serving classic pub-style fare since 1867. With two on-site restaurants, your taste buds are in for a treat throughout your stay.

Comfortable Rooms with Modern Amenities
Relax in elegantly decorated rooms featuring practical amenities such as work desks, refrigerators, and flat-screen cable TVs. Stay connected with complimentary WiFi in all rooms.

Ready to experience the charm of Victoria from a central location? Book your stay at Bedford Regency Hotel now!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property is located in a busy area so guests might experience some noise.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YYJ

Location

Guest Reviews

7.2
Based on 1309 reviews
Cleanliness: 5.16
Service: 8.63
Location: 8.67
Room Quality: 6.62
Amenities: 6.15
Value for Money: 7.11
Food and Beverage: 8.16
Overall Experience: 7.13
V
Valeria couple it
8
2026-08-22 via Nuitee
J
Jaswarn family_with_children ca
8
2026-08-22 via Nuitee
M
MATTHEW couple ca
8
Pros:

Location was great for access to the downtown. Room was clean. Free upgrade apparently. Free snacks. A/c.

Cons:

Peeling paint in room. Front entrance under renovation. Loud music outside but was able to sleep and it ends at 11.

2026-08-21 via Nuitee
J
Joanne extended_group us
8
Pleasantly surprised. Perfect location made our stay even better.
Pros:

Very conveniently located.
Attentive staff

Cons:

Just needs a little updating of the rooms.

2026-08-20 via Nuitee
I
Israel Octavio couple mx
1
Robo en despoblado!
Pros:

No incluia desayuno

Cons:

Me cobraron mas al final

2026-08-19 via Nuitee
Y
Yuliia couple ca
6
OK for a short stay
Pros:

The location is 10/10. Quiet room. Coffee, TV, fridge, hair dryer in the room.

Cons:

Parking is a bit of a walk. No sink in the bathroom, only in the main room. No space to put any toiletries in a narrow shower - had to balance my stuff carefully on the door. The curtains cover the AC so we had to use additional pillows to block part of the window which was not ideal… I dropped a hair tie so had to look behind the bed, and it was super dusty. The bedding had spots on it.

2026-08-19 via Nuitee
B
Baqir couple ca
10
Amazing stay, highly recommend
Pros:

Really great service

Cons:

N/a

2026-08-18 via Nuitee
J
Jimmy couple fr
10
2026-08-18 via Nuitee
J
Jonathan solo_traveller ca
3
No other benefit can make up for being too uncomfortable to sleep
Pros:

Decent location downtown near attractions and the harbour. Staff were willing to accommodate a slightly later checkout that better aligned with my itinerary.

Cons:

The bed was hard as a brick and extremely uncomfortable. The bathroom didn't have a sink which made washing up awkward. When all I needed was a place to spend the night downtown, I feel I got very poor value for my money and I would not return for any price.

2026-08-18 via Nuitee
E
Eleanore couple ca
8
I love this hotel for all its quirkiness and will stay again if I need a place to stay in Victoria
Pros:

Location Quiet Friendly Clean Comfortable

Cons:

In all honesty, the bathroom was odd - granted it is high tourist season so prices seem high and the room and even the bathroom suited me fine - but it was an odd shape, the light is in an inconvenient spot and the door to the bathroom was unexpected. My partner found the location of the shower head awkward.

2026-08-18 via Nuitee
E
Ethel solo_traveller ca
8
Pros:

In the midst of renovations, old building but great location.

Cons:

Reception upstairs not at the front door.

2026-08-15 via Nuitee
D
Didier solo_traveller fr
7
Pros:

Emplacement , parking public proche

Cons:

Clim bruyante et inéficace, pas de petits dejeuners dans l'hôtel n

2026-08-15 via Nuitee
T
Tyler couple ca
4
2026-08-13 via Nuitee
S
Samuel couple us
5
It was okay.
Pros:

Great location. Very convenient.

Cons:

The entrance is under construction, and there was no indication that we were actually in a hotel that was open and in business. There weren't any signs indicating where the lobby was. When we first walked inside, we were sure that the hotel was closed and that we were in the wrong place. The room itself was very spacious, but it's desperately in need of updating. There was chain linked fence covering the windows.

2026-08-12 via Nuitee
D
Dilip Dayal couple ca
9
2026-08-07 via Nuitee
K
Kinki 1237 couple hk
2
Pros:

Convenient location

Cons:

The room is very dimly lit. The shower area is quite small, and the sink is located outside the washroom. The cleanliness is below expectations, there was dust and a used tissue behind the drawer. There is only one staff member at the reception, so there is always a wait.

2026-08-05 via Nuitee
F
Felicity family_with_children gb
5
Convenient location but less organised and comfortable than expected
Pros:

Excellent location very central

Cons:

Confusion at reception when we booked in,
it was sorted out but initially appeared we had 1room instead of 2
Renovations going on in public rooms
Noisy air conditioning

2026-08-05 via Nuitee
B
Beke family_with_children de
9
2026-08-04 via Nuitee
T
Tuomo couple ca
6
Overall good
Pros:

Location is excellent,staff are great.

Cons:

We had a room with whirlpool which didn’t work.
The faucet for shower and bath were very confusing. Would recommend some instructions.

2026-08-04 via Nuitee
K
Kristy couple ca
8
2026-08-03 via Nuitee