Bedford Regency Hotel, Trademark Collection by Wyndham

Hotels
Trademark
7.2 (1285 reviews)
1140 Government Street , Victoria , ca

Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Fitness center
24-hour front desk
Restaurant
Heating
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Delicious breakfasts
Cons:
Cleanliness issues
Noise disturbances
Limited amenities in rooms

Categories

Cleanliness
5.16
Issues with mouse droppings and dirty towels were noted.
Service
8.63
Staff were friendly and helpful, with room upgrades appreciated.
Location
8.67
Convenient downtown location, but noise from nearby pubs was a concern.
Room Quality
6.62
Mixed feedback on room comfort; some issues with bed quality and outdated decor.
Amenities
6.15
Limited kitchen utensils and lack of certain amenities like microwaves.
Value for Money
7.11
Some concerns about whether the price matches the quality.
Food and Beverage
8.16
Breakfasts were praised, but nearby homeless individuals posed some discomfort.
Overall Experience
7.13
Mixed feelings due to cleanliness and noise distractions, but positives in location and service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 19:36

Property Description

Prime Location in Victoria's Heart
Nestled in the bustling shopping and business hub, just a 5-minute stroll from the picturesque Inner Harbor, the Bedford Regency Hotel offers a perfect blend of convenience and comfort.

Delightful Dining Options
Indulge in culinary delights at the historic Garricks’s Head Pub, serving classic pub-style fare since 1867. With two on-site restaurants, your taste buds are in for a treat throughout your stay.

Comfortable Rooms with Modern Amenities
Relax in elegantly decorated rooms featuring practical amenities such as work desks, refrigerators, and flat-screen cable TVs. Stay connected with complimentary WiFi in all rooms.

Ready to experience the charm of Victoria from a central location? Book your stay at Bedford Regency Hotel now!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property is located in a busy area so guests might experience some noise.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YYJ

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs CAD 18 per day.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    People 2 years old and over stay for CAD 50 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.2
Based on 1285 reviews
Cleanliness: 5.16
Service: 8.63
Location: 8.67
Room Quality: 6.62
Amenities: 6.15
Value for Money: 7.11
Food and Beverage: 8.16
Overall Experience: 7.13
C
chinling couple tw
8
復古,地點非常好,很不錯
2026-07-04 via Nuitee
H
Hosein family_with_children ca
10
2026-07-04 via Nuitee
V
Valeria couple ca
7
Great location - extremely shabby room.
Pros:

Location is amazing! - nearby the pedestrian street, Inner harbor. Room was quiet and clean enough.

Cons:

Shabby room, very old furniture, nasty peeling bath.
All needs to be renovated.

2026-07-04 via Nuitee
O
olde couple ca
1
2026-07-03 via Nuitee
P
Peter extended_group au
8
2026-07-01 via Nuitee
M
Maribel solo_traveller ca
8
Estacionamiento
Pros:

La tranquilidad y la comodidades

Cons:

El lugar de estacionamiento está lejos

2026-06-29 via Nuitee
T
Tadeusz couple us
8
2026-06-29 via Nuitee
L
Lacopo solo_traveller it
10
2026-06-22 via Nuitee
Y
Yuting extended_group tw
7
2026-06-22 via Nuitee
A
ALBERTO solo_traveller mx
7
Pros:

Ubicación

Cons:

Algo pasado d moda

2026-06-18 via Nuitee
A
Archielyn solo_traveller ca
10
2026-06-17 via Nuitee
G
Gillian solo_traveller au
5
Pros:

Central

Cons:

Foyer/hall carpets still had same mess on whole 3 nights I was there

2026-06-15 via Nuitee
M
Mark couple us
3
Dont' stay here.
Pros:

The hotel has a fantastic location on Government street close to plenty of bars, restaurants and sightseeing. The room was very large, but sort of long with a TV over what I believe is a wood fireplace. There was no firewood, so largely ornamental at this point. There was also a armoire for clothing storage. There was a coffee maker, pods of coffee, a small cooktop and a small dorm style fridge.

Cons:

The room had a smell and you could see the carpet hasn't been updated in many, many years. We opened the windows and aired out the room, but that showed another problem, many of the screens that kept bugs out had gaps or broken latches. At least it helped. Paint was similar to the carpet and much of the room/hotel is very dated.

There was small cooktop with an overhead light/vent. However the vent just goes into the cabinet and has no actual function. I think a microwave would have been handier than the cooktop.

The bathroom door upper hinge was poorly set, enough that the bathroom door wouldn't close. There was no fan in the bathroom area for odors or moisture control.

The doors to the room had been updated to electronic locks with a keycard, but the lever door handles carve a groove in the ornamental moulding around the door.

Since the hotel is downtown, parking is weird at best. It's under the mall next door which unfortunately has closing time restrictions that we didn't pay enough attention to. When we arrived later one evening the parking we had to draft in behind someone, well that led to the problem that all the internal elevators were shutdown and there was no stairwell out. We eventually walked out the car ramp and got lucky that someone had just opened the door. We talked to the front desk (as we needed to check out at 5:30am to catch our flight) and they said they had a remote control we could use after hours. So early in the morning we had to get the remote, walk down the ramp to the car, then return the remote to the hotel.

I am very surprised Wyndham hasn't done an over-hall.

2026-06-15 via Nuitee
T
Tammy solo_traveller ca
9
Pros:

Massage chairs in the lobby were comfortable

Cons:

I wish I had a microwave in the room

2026-06-12 via Nuitee
G
Gordon solo_traveller au
9
Pros:

Great location, helpful staff and comfortable.

Cons:

Morning noise from the roadworks and rubbish pickups.

2026-06-08 via Nuitee
L
Linda Ema couple cz
5
Perfect location, good for 1 night
Pros:

Location 10/10, small kitchen in the room, clean

Cons:

Bathroom without sink, really uncomfy pillows, unpleasant staff. And the Holy bible on the nightstand? I don’t know if is that neccesary…
I really don’t like carpets in hotel rooms. But if you’re not planning to change them, at least offer slippers – walking barefoot on a carpet feels quite unhygienic and really unpleasant.

2026-05-26 via Nuitee
S
Sheryl solo_traveller ca
10
2026-05-25 via Nuitee
C
Cian couple ca
2
Pros:

Good location

Cons:

Dirty, false room advertising, very unclean , room had an ant problem

2026-05-25 via Nuitee
R
Robert couple ca
7
Very enjoyable, would stay again
Pros:

The room was a little dated, but matched the style of the building. The room was very clean and comfortable. We thought the location would be noisy, but it wasn’t.

Cons:

The carpet was a bit old, and could be been replaced..

2026-05-25 via Nuitee
P
Paola solo_traveller ca
7
Pros:

Location was convenient downtown.

Parking downtown was good. Getting there was awkward because of one-ways.

Cons:

N/A

2026-05-19 via Nuitee