Pan Pacific Orchard

Hotels
Pan Pacific Hotels & Resorts
9.2 (3555 reviews)
10 Claymore Road , Singapore , sg

Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Excellent service
Great location
Luxurious amenities
Cons:
Room size could be better
Pressure of shower water

Categories

Cleanliness
9.26
The hotel is noted for being very clean, with well-maintained amenities.
Service
9.73
Service was consistently described as excellent and friendly across multiple reviews.
Location
9.27
Prime location with easy access to Orchard Road shopping and public transport.
Room Quality
8.72
Rooms are described as clean and spacious, but some found them slightly compact for the price.
Amenities
9.25
Amenities such as the pool, gym, and spa are praised for their quality and cleanliness.
Value for Money
8.71
The pricing is considered on the higher side but justified by the luxury experience.
Food and Beverage
9.26
Breakfast spread and in-room dining received positive feedback for quality and variety.
Overall Experience
9.43
Overall satisfaction was high, with many indicating a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-18 19:12

Property Description

Luxurious Accommodations
Experience serenity in one of our 347 stylishly-appointed guestrooms and suites, each offering breathtaking views of either the enchanting terrace landscape or the vibrant cityscape.

Tropical Leisure Facilities
Indulge in our four unique terraces - Forest, Beach, Garden, and Cloud - each offering a sensorial tropical experience. Relax at the pool bar in one of our ten Beach Club Lofts, where sandy shores meet lush foliage for the ultimate beach holiday vibe.

Exceptional Dining and Wellness
Savour Mediterranean cuisine with a Peruvian twist at Mosella, sip on champagne at Florette, or enjoy all-day refreshments at Pacific Breeze. Pamper yourself at St. Gregory Spa with a wide range of treatments, and stay active at our indoor and outdoor gyms and pools.

Book now for an unforgettable stay at Pan Pacific Orchard, where luxury meets nature in the heart of Singapore's Orchard precinct.

Important information:

The property requires guests checking-in to be at least 18 years of age.

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Please note that the Pacific Club Lounge welcomes guests aged 12 years old and above.

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Please note that roll away beds, children's cots or cribs are subject to availability.

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Please note that rates to include a breakfast option are for 2 guests only. Breakfast for extra guests (child or adult) is available at additional charges (please refer to policies).

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Please present the same credit card used to guarantee your booking during check-in. Credit cards used for nonrefundable bookings must be presented at time of check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SIN

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Free public parking is possible on site (reservation is not possible).

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    People no matter the age stay for S$ 150 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.2
Based on 3555 reviews
Cleanliness: 9.26
Service: 9.73
Location: 9.27
Room Quality: 8.72
Amenities: 9.25
Value for Money: 8.71
Food and Beverage: 9.26
Overall Experience: 9.43
E
Elizabeth solo_traveller au
9
Very good hotel and would recommend to stay.
Pros:

Great location and very helpful staff.

Cons:

The pillows were not comfortable and the coffee at breakfast was cold every morning.
Got a late check out easily but were not told about bringing the room keys to the front desk to get reactivated.

2026-05-23 via Nuitee
N
Nafiri family_with_children id
9
2026-05-23 via Nuitee
B
Basmah solo_traveller sa
10
الفندق رائع وتجربتي فيه استثنائية موقعه قريب من جميع المطاعم الحلال والمولات المميزة بشارع اورشاد بسنغافورة
Pros:

المكان والنظافة وتصميم الفندق

Cons:

لا يوجد

2026-05-23 via Nuitee
P
Paige solo_traveller au
9
2026-05-22 via Nuitee
H
Heidi Otway couple us
10
This is our go-to hotel for future trips to Singapore.
Pros:

This hotel is beautiful, unique, posh, and cozy all at once. I loved the vibe, and our accommodations were incredible. We had a club room with a city view and a balcony overlooking the open-air courtyard and greenery. While my husband enjoyed the air-conditioned room, the balcony was my happy place where I napped, worked, and soaked in the beautiful views for several hours. The hotel is surrounded and filled with live plants and trees, which made me feel relaxed and calm.

The staff was friendly, and our favorite experience was at the on-site spa. OMG! After a 44-hour flight that included a long layover in Seoul, we were in need of body maintenance. Chanel and Mayli took care of us and gave the best massages we've ever had! My facial was also relaxing and refreshing.

I also took a dip in the infinity pool overlooking the city, and we visited the high-end mall with more than 8 floors of shops, including Louis Vuitton and Gucci.

After our long flight and adjustments to the major time change, we ordered room service several times for our meals. Everything was delicious, especially their chicken wings.

This will be our go-to hotel for future trips to Singapore.

Cons:

N/A

2026-05-22 via Nuitee
T
Tessa solo_traveller nl
10
Pros:

Prachtig hotel op een goede centrale locatie. Heerlijk ontbijt.
Wij hadden een kamer aan het zwembad, dit was echt ideaal en heel mooi!

2026-05-22 via Nuitee
K
Kristen solo_traveller au
9
Beautiful luxury stay. Upgrade to lounge package well worth it
Pros:

It was beautiful & new, staff were friendly.
Room was clean and comfy

2026-05-21 via Nuitee
J
Julien couple fr
6
2026-05-21 via Nuitee
U
Ursina family_with_children ch
10
Rundum gelungener Aufenthalt in einem Top Hotel in einer sehr interessanten Stadt.
Pros:

Ein wunderbares reichaltiges Frühstücksbuffet. In unserer Zimmerkategorie konnten wir sogar noch kostenlos von einem Frühstücksbuffet, Nachmittagslunch und Apéro- Coctailbar in einer separierten Zone profitieren.
Unser Zimmer hatte direkten Poolzugang, war top sauber und das Personal durch und durch freundlich.
Das Gym ist 24h offen und der Wäscheservice von privaten Kleidern einwandfrei und speditiv.

2026-05-21 via Nuitee
M
Michael couple de
10
2026-05-21 via Nuitee
J
Josh solo_traveller gb
10
2026-05-21 via Nuitee
J
Julien couple fr
6
Correct pour un hotel au centre de Singapour
Pros:

Hotel avec chambre bien équipé et literie propre, draps doux et confortables

Cons:

Le rapport qualité prix
Chambre trop petite, manque d’espace la douche, toilette et évier tout en 1 La chambre est équipé de fontaine mais l’eau est chaude pas froide c’est dommage

2026-05-20 via Nuitee
V
Virginie solo_traveller us
10
Pros:

Gifts for Chinese new Year

Cons:

Nothing

2026-05-19 via Nuitee
C
CaiYi couple ca
9
2026-05-19 via Nuitee
C
Chanelle solo_traveller gb
10
2026-05-18 via Nuitee
G
Garry couple au
10
Fantastic centrally located hotel with beautiful food
Pros:

Food quality across all 3 meal times was faultless

Cons:

Lighting in the main dining room, struggled to read the menu at dinner dime even with my glasses on due to the dimmed lighting.

2026-05-18 via Nuitee
P
Patrick solo_traveller gb
9
Pros:

This hotel is incredible - the design is phenomenal and one of a kind. We chose a room with a swim up pool on Level 5, which meant we had access to the pool from our room which was very unique. The hotel staff were incredibly friendly and attentive. It's very clean and near a metro street that can take you into central Singapore quickly. Perfect for couples looking for a stay at a unique hotel.

Cons:

The room was great, but it had a rather redundant mezzanine with a pretty uncomfortable sofa. The swim up pool is a cool feature but you do somewhat share a pool entrance with the room next door, not giving you ultimate "private" access (i.e. the seating outside is adjacent to the room next door). There's not a whole lot of privacy either, as people staying in the hotel can use the pool, too - they could see into your room unless you shut the blinds. It's a pricey hotel too, but that's probably justified with the amazing architecture and unique room with access to the pool.

2026-05-17 via Nuitee
K
Kubra couple be
8
Pros:

La vue le personnel très bien

Cons:

Le rooftop etait inaccessible les 3jours

2026-05-17 via Nuitee
L
Ludovico solo_traveller it
9
Pros:

The building

2026-05-17 via Nuitee
R
Racquel solo_traveller gb
10
A must stay
Pros:

Amazing facilities and the best location just off Orchard Road. MRT station less than 5mins walk and connected you to all attractions the city has to offer without the need for a taxi! Hotel has an amazing view and the breakfast was exceptional with great variety. This is hotel caters to all without exception.

Cons:

Dinner menu is al a carte and not as much options but its high end so is what you would expect.

2026-05-16 via Nuitee